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Customer Success Manager Remote Edtech Jobs in Edmond, OK

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote BCBA | Learn, Grow + Lead

Shawnee, OK · Remote

$65K - $79K/yr

... provide remote Applied Behavior Analysis (ABA) services to children and families across multiple ... A dedicated BCBA Success Manager to provide ongoing support and help ensure clinical and ...

Remote BCBA | Learn, Grow + Lead

Shawnee, OK · On-site +1

$65K - $79K/yr

... provide remote Applied Behavior Analysis (ABA) services to children and families across multiple ... A dedicated BCBA Success Manager to provide ongoing support and help ensure clinical and ...

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Customer Success Manager Remote Edtech information

See Edmond, OK salary details

$29.4K

$75K

$126.5K

How much do customer success manager remote edtech jobs pay per year?

As of Aug 30, 2026, the average yearly pay for customer success manager remote edtech in Edmond, OK is $75,049.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,800.00 and $89,400.00 per year, depending on experience, location, and employer.

What does a customer success manager do in a remote Edtech company?

A Customer Success Manager (CSM) in a remote Edtech company is responsible for ensuring that educational institutions or individual users achieve their desired outcomes while using the company's digital learning products and services. They onboard new clients, provide ongoing support, and proactively address any issues to maximize customer satisfaction and retention. Working remotely, they utilize digital communication tools to build strong relationships, gather feedback, and collaborate with internal teams to improve the product experience.

How does a customer success manager in remote Edtech typically collaborate with product and support teams to enhance the user experience?

As a remote Customer Success Manager in Edtech, you will regularly coordinate with both product and support teams to relay customer feedback, report common user issues, and advocate for feature improvements that address real classroom needs. Collaboration often involves virtual meetings, shared project management tools, and ongoing communication to ensure that customer insights are incorporated into product updates and support strategies. This cross-functional teamwork is essential for driving user satisfaction and ensuring that educators and learners achieve their desired outcomes with the platform.

What are the key skills and qualifications needed to thrive as a customer success manager in a remote Edtech role, and why are they important?

To thrive as a Customer Success Manager in remote edtech, you need expertise in client relationship management, a solid understanding of educational technology products, and often a bachelor's degree in a related field. Familiarity with CRM platforms like Salesforce, support ticketing systems, and virtual meeting tools is typically required. Outstanding communication, problem-solving, and self-motivation are essential soft skills for building trust and guiding clients in a remote setting. These skills ensure customer satisfaction, drive product adoption, and foster long-term partnerships crucial to the success of both clients and the company.

What is the difference between Customer Success Manager Remote Edtech vs Customer Support Specialist Remote Edtech?

AspectCustomer Success Manager Remote EdtechCustomer Support Specialist Remote Edtech
Primary RoleBuilds long-term relationships, onboarding, and retention of clientsProvides technical assistance and resolves user issues
Required SkillsCustomer relationship management, communication, onboardingTechnical troubleshooting, communication, problem-solving
Work EnvironmentClient-facing, proactive engagement, strategic focusHelp desk, reactive support, technical troubleshooting
Common CertificationsCustomer success certifications, CRM toolsTechnical support certifications, product-specific training

While both roles involve customer interaction in the Edtech industry, the Customer Success Manager focuses on proactive relationship building and retention, whereas the Customer Support Specialist handles reactive technical issues. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What job categories do people searching Customer Success Manager Remote Edtech jobs in Edmond, OK look for?

The top searched job categories for Customer Success Manager Remote Edtech jobs in Edmond, OK are:

What cities near Edmond, OK are hiring for Customer Success Manager Remote Edtech jobs?

Cities near Edmond, OK with the most Customer Success Manager Remote Edtech job openings:

Infographic showing various Customer Success Manager Remote Edtech job openings in Edmond, OK as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $75,049 per year, or $36.1 per hour.

Technical Customer Success Manager (Central US)

Check Point Software Technologies

Oklahoma City, OK • On-site, Remote

Full-time

Posted 4 days ago


Check Point Software Technologies rating

7.4

Company rating: 7.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

32nd of 118 rated security


Job description

Company Description
At Check Point, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation.
Our prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and AI systems, stopping attacks before they happen.
This is where innovation meets real-world impact. You'll help customers across industries operate with confidence in a rapidly changing digital world, working alongside smart, curious people who take ownership, challenge assumptions, and solve complex problems.
We're proud to be recognized by TIME, Newsweek, and Forbes for excellence and workplace culture.
What really sets Check Point apart is the opportunity to grow, contribute, and help companies navigate their AI transformation securely.
If you're excited to work at the forefront of AI-driven security on a global scale, this is the place to do it.
Job Description
  • Accelerate the customer's value realization of Check Point's products & services
  • Providing top-notch Customer Advocacy - Understand the customer's technical and strategic requirements and liaise with other departments (Products, Engineering, Support) to fulfill those requirements
  • Develop and nurture relationships with key customer decision makers (Exec and Engineering)
  • Establish and execute upon clear retention goals and process milestones
  • Assist and track customers with their ongoing adoption (deployment and usage) of Check Point's products and services
  • Identify new opportunities to upsell/cross-sell services and promoting value through customer experience
  • Work with implementation partners on strategic accounts and opportunities
  • Lead customer-facing account management strategy and planning sessions (QBRs, cadence calls, etc.)
  • Detailed understanding of the different contracts to ensure agreement fulfillment
  • Crisis management

Qualifications
  • A customer-first approach
  • 5+ years of relevant experience in the Cyber/IT industry in roles of Customer success/Pre-Sales/Professional Services/Sales/Technical Services
  • Excellent communication skills and ability to foster positive business relationships
  • Strong technical skills and orientation
  • Experience analyzing and optimizing the existing processes in the Customer Success department
  • Highly organized and able to multi-task
  • Self-driven and proactive nature
  • Patient and active listener
  • Ability to work independently in a high-velocity environment
  • Willingness to travel abroad from time to time

What willl you get in return?
  • Exposure to exciting and award-winning technologies in the Cyber Security industry
  • Opportunity to fulfill your potential by rolling out creative ideas and projects
  • Work with and build a long-lasting relationship with a team of brilliant people

Must be eligible to work in the U.S. without sponsorship from an employer now or in the future.
EOE M/F/Veterans/Disabled
Additional Information
All your information will be kept confidential according to EEO guidelines.

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