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Customer Success Manager Integration Jobs (NOW HIRING)

IOTAP Inc.

Customer Success Manager

Reston, VA · On-site

Customer Success Manager IOTAP is the creator of Work 365. Work 365 is a SaaS application for ... and CSP integrations * Ensure contract adherence while supporting clients through renewals ...

Keeper Security

Customer Success Manager

Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates ... As a Customer Success Manager, you will work with an established client base and be responsible for ...

Azeus Convene

Customer Success Manager

Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior ...

Azeus Convene

Customer Success Manager

Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior ...

IOTAP Inc

Customer Success Manager

Customer Success Manager IOTAP is the creator of Work 365. Work 365 is a SaaS application for ... and CSP integrations * Ensure contract adherence while supporting clients through renewals ...

Attentive

Customer Success Manager

Customer Success Manager We are seeking an experienced and dynamic individual to join our team as a Customer Success Manager. An ideal candidate will have 3+ years of experience in customer success ...

Informa Group Plc.

Customer Success Manager

Newton, MA · On-site

$64K - $71K/yr

Specifically, Customer Success Managers are responsible for providing strategic direction and ... Drive usage and identify recommendations on appropriate integration strategies; * Build appropriate ...

PetsApp

Customer Success Manager

Manhattan, NY · On-site

About the Role We're looking for a Customer Success Manager who combines industry expertise, strategic thinking, strong customer success fundamentals, and a deep ownership mentality. This role ...

Auxmode

Customer Success Manager

Customer Success Manager The Customer Success Manager works to ensure the success of our portfolio of clients. CSM will accomplish this by intimately knowing Aux Mode's clients and services and ...

Murj

Customer Success Manager

The Customer Success Manager will perform and be proficient at all phases of the Customer Onboarding process from Pre-launch through post launch follow up and optimization. In performing these tasks ...

Aidoos

Customer Success Manager

Customer Success Manager New Skills Account Management Communication Skills Consultative Selling Customer Relationship Management Customer Retention Strategies Data Analysis Education Technology ...

SITEMETRIC™

Customer Success Manager

Overview The Customer Success Manager will ensure Sitemetric's customers maximize value from our ... mass texting, integrated turnstiles, real-time reporting, emergency mustering, and more. We ...

Claryo, Inc

Customer Success Manager

San Francisco, CA · On-site

We're looking for a Customer Success Manager (CSM) to ensure our customers successfully adopt and ... Comfort working with technical products , including ability to understand APIs, integrations, and ...

Adaptive

Customer Success Manager

Boston, MA · On-site

Customer Success Manager As a Customer Success Manager at Adaptive, you'll be the primary advocate ... You'll need to be technical enough to configure agents, guide integrations with customers' PM and ...

Bee Genius

Customer Success Manager

Oakland, CA · On-site

$70K - $100K/yr

Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...

Harmonic

Customer Success Manager

$90K - $100K/yr

Customer Success Manager A Customer Success Manager (CSM) is a professional who is responsible for developing a positive customer experience and fostering healthy working relationships. They function ...

GEMS INC

Customer Success Manager

Plainville, CT · On-site

North America Customer Success Manager Gems Setra | On-Site - Plainville, CT | Reports to: Head of ... and integrated fluid management solutions. The Setra Systems product line offers an extensive ...

QuVa Pharma, Inc.

$85K - $118K/yr

What Customer Success Manager Does Each Day: * Acts as our customers' main point of contact; take ... Quva's overall progressive and integrated platform helps health-systems transform pharmacy ...

Appian Corporation

Enterprise Platform Advisor

Mclean, VA

$102K - $135K/yr

We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor ... Strong understanding of system integration, data architecture, or enterprise architecture.

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How much do customer success manager integration jobs pay per year?

As of Sep 13, 2026, the average yearly pay for customer success manager integration in the United States is $111,122.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $132,500.00 per year, depending on experience, location, and employer.

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Infographic showing various Customer Success Manager Integration job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $111,122 per year, or $53.4 per hour.

Customer Success Manager

Reston, VA • On-site

IOTAP Inc.
IT Services • 11 - 50 employees
Learn more about IOTAP Inc.external

Full-time

This job post has expired 4 days ago. Applications are no longer accepted.

Job description

Customer Success Manager

IOTAP is the creator of Work 365. Work 365 is a SaaS application for companies generating revenue through a subscription model. Work 365 users are Services companies and Cloud Resellers that are looking to grow their revenue. We have users around the world and global team that supports our customer's needs. We are looking for someone with an imagination that can work in a fast-paced environment, with a global team with plenty of flexibility and opportunity to grow. You will be working with the business leaders to drive outcomes in a fast-growing market.

As a Customer Success Manager, you will partner with customer stakeholders to understand their business objectives and align Work 365's solutions accordingly, supporting growth in our scale-up accounts and interacting with founders, owner-operators, and other C-level executives within our scale-up accounts. You will monitor customer adoption, drive engagement, and support customers throughout their journey. This role is ideal for someone with a strong technical aptitude, customer-first mindset, and problem-solving skills.

Key Responsibilities

  • Guide customers to success by developing and executing strategic account plans focused on adoption, retention, and measurable outcomes
  • Monitor and analyze customer usage data to identify adoption trends, risks, and opportunities
  • Gather customer feedback to drive product improvements and advocate for user needs internally
  • Collaborate cross-functionally with onboarding, technical support, and product teams to resolve issues and optimize customer experience
  • Find paths for success, helping them unlock the full potential of Work 365's features
  • Manage and maintain customer product catalogs, including subscriptions, invoicing, and CSP integrations
  • Ensure contract adherence while supporting clients through renewals, expansions, and changes
  • Support customer escalations, troubleshooting business and technical challenges efficiently

Requirements

  • 2+ years of experience in customer success, account management, consulting, or a related role (SaaS or software experience preferred)
  • Strong relationship management skills, with a customer-centric and empathetic approach
  • Technical proficiency comfortable explaining complex processes to both technical and non-technical stakeholders
  • Excellent communication skills (written, verbal, and presentation)
  • Data-driven mindset, able to use metrics and analysis to make strategic decisions
  • Project management skills capable of juggling multiple priorities in a fast-paced environment
  • Experience with Microsoft Dynamics, Power Apps, or CSP programs
  • Strong troubleshooting and problem-solving skills, with a proactive approach to issue resolution
  • Detail-oriented with a sense of urgency, thriving in an environment that requires quick responses

Apply