1

Customer Success Manager Edtech Jobs in Trinity, NC

Project Manager

Greensboro, NC · On-site

$85K - $105K/yr

What You'll Do As a Project Manager, you'll oversee the end-to-end execution of multi-site ... Collaborate with Operations, Engineering, Logistics, and Customer Success teams to ensure seamless ...

Be Seen First

The Customer Service Representative handles inbound and outbound customer calls, emails and other ... Demonstrated success managing sales account relationships · Demonstrated success at using ...

Key Account Manager

Winston Salem, NC · On-site

$80K - $90K/hr

... customer experience. Success in this role requires a combination of strategic thinking ... Manage and grow a portfolio of assigned key customer accounts. * Develop trusted relationships with ...

Represent Biosite at industry events, customer meetings, and key networking opportunities. WHAT SUCCESS LOOKS LIKE Successful Area Sales Managers: * Consistently achieve or exceed assigned sales ...

Represent Biosite at industry events, customer meetings, and key networking opportunities. WHAT SUCCESS LOOKS LIKE Successful Area Sales Managers: * Consistently achieve or exceed assigned sales ...

Represent Biosite at industry events, customer meetings, and key networking opportunities. WHAT SUCCESS LOOKS LIKE Successful Area Sales Managers: * Consistently achieve or exceed assigned sales ...

Represent Biosite at industry events, customer meetings, and key networking opportunities. WHAT SUCCESS LOOKS LIKE Successful Area Sales Managers: * Consistently achieve or exceed assigned sales ...

Represent Biosite at industry events, customer meetings, and key networking opportunities. WHAT SUCCESS LOOKS LIKE Successful Area Sales Managers: * Consistently achieve or exceed assigned sales ...

Represent Biosite at industry events, customer meetings, and key networking opportunities. WHAT SUCCESS LOOKS LIKE Successful Area Sales Managers: * Consistently achieve or exceed assigned sales ...

Represent Biosite at industry events, customer meetings, and key networking opportunities. WHAT SUCCESS LOOKS LIKE Successful Area Sales Managers: * Consistently achieve or exceed assigned sales ...

Represent Biosite at industry events, customer meetings, and key networking opportunities. WHAT SUCCESS LOOKS LIKE Successful Area Sales Managers: * Consistently achieve or exceed assigned sales ...

Showing results 41-60

Customer Success Manager Edtech information

See Trinity, NC salary details

$28.5K

$72.9K

$122.8K

How much do customer success manager edtech jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer success manager edtech in Trinity, NC is $72,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,200.00 and $86,800.00 per year, depending on experience, location, and employer.

What is a customer success manager edtech?

A Customer Success Manager (CSM) in Edtech ensures that schools, educators, or institutions maximize the value of the company's educational technology products. They build strong relationships with clients, provide onboarding and training, address concerns, and help drive product adoption. The role involves proactive support, usage monitoring, and collaborating with internal teams to enhance customer satisfaction. Ultimately, their goal is to ensure long-term customer retention and success with the platform.

What does a customer success manager edtech do?

A typical day for a Customer Success Manager in Edtech involves onboarding new users, conducting training sessions or webinars, and responding to customer inquiries or concerns. You’ll proactively check in with schools, educators, or administrators to ensure they are successfully adopting the platform, while also monitoring usage data to identify opportunities for improvement. Collaboration with product, sales, and technical support teams is common, as you’ll help relay user feedback or escalate complex issues. This role is dynamic and combines client-facing work with strategic problem-solving to drive user satisfaction and platform engagement.

What are the key skills and qualifications needed to thrive as a customer success manager edtech?

To thrive as a Customer Success Manager Edtech, you typically need experience in customer relationship management, education technology platforms, and a bachelor’s degree in a relevant field such as education, business, or communications. Familiarity with CRM software (like Salesforce or HubSpot), learning management systems (LMS), and analytics tools is often required. Excellent problem-solving, communication, and interpersonal skills help you build trust with clients and guide them toward success. These capabilities ensure you can help educational institutions or users maximize their value from the platform, leading to greater satisfaction and retention.

What job categories do people searching Customer Success Manager Edtech jobs in Trinity, NC look for?

The top searched job categories for Customer Success Manager Edtech jobs in Trinity, NC are:

What cities near Trinity, NC are hiring for Customer Success Manager Edtech jobs?

Cities near Trinity, NC with the most Customer Success Manager Edtech job openings:

Infographic showing various Customer Success Manager Edtech job openings in Trinity, NC as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $72,861 per year, or $35 per hour.

Sr. Strategic Client Engagement Partner (Transportation Management)

Uber Freight

Greensboro, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 10 hours ago


Uber Freight rating

7.3

Company rating: 7.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

170th of 366 rated logistics


Job description

Schedule: Full Time
Job Type: Hybrid
Salary Type: Salary
Req #: 2928
No immigration sponsorship or transfer available for this role.
About the Role
The Sr. Strategic Customer Success Partner I is an individual contributor role that is responsible for achieving client retention and satisfaction for a group of clients. This includes visiting the clients on a regular basis (as needed), providing support, reporting, and KPIs associated with the client, and partnering with operations teams to meet strategic initiatives and continuous improvement ideas. The Sr. Strategic Customer Success Partner is responsible for project management and is expected to utilize the strategic customer success playbooks to develop an account plan to meet both customer and Uber Freight objectives.
What the Candidate Will Do
  • Responsible for customer retention, growth and contract management for one or multiple accounts with varying levels of complexity
  • Can work independently but will require some support from Leadership and peers
  • Solid communicator across all levels; conducts weekly, monthly, and quarterly business reviews, ideation sessions, and other client facing business meetings or virtual sessions as appropriate
  • Serve as primary liaison on behalf of assigned customers represented with Uber Freight departments and other job functions
  • Financial ownership and budgeting of customer revenue
  • Assist customers with freight cost forecasting and budgeting as appropriate
  • Responsible for driving initiatives with the client and internal teams to meet customer objectives
  • Maintain timely and accurate customer information in CRM tools
  • Interprets supply chain data to drive actionable insights and improvements
  • Travel to customer locations as needed, up to 30% of the time

Basic Qualifications
  • High school diploma or GED equivalent
  • At least 3 years experience in a customer facing role within transportation/logistics
  • Experience having financial responsibilities (cost savings, net revenue, P&L) for a managed book of business
  • Experience creating reports in Excel or Google Sheets

Preferred Qualifications
  • Bachelor's degree in business, logistics or other related fields
  • 5 years logistics and transportation experience
  • Experience presenting to Senior Leadership
  • Account management experience
  • Experience with Tableau or Power BI

Benefits & Compensation for U.S. Employees
Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.
About Uber Freight
Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real-time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.
Candidate Privacy Notice
Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

What Uber Freight employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom