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Customer Success Manager Edtech Jobs in Alaska (NOW HIRING)

N C Machinery Co.

Retail Sales Manager

Anchorage, AK · On-site

$16.75 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Retail Sales Manager Anchorage, Alaska About the Opportunity We're excited to introduce a new ... Ability to make a measurable impact on revenue and customer success * Work in a stable industry ...

University of Alaska

CRM Marketing Manager

Anchorage, AK · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The CRM Marketing Manager is a key member of the Enrollment Services team, responsible for managing ... student success. Minimum Qualifications: Bachelor's degree in Public Relations, Journalism ...

MacGregor

Service Technician

AK · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Safety & Audit standards * Work independently under limited supervision (self-management ... Customer Success: Our customer's success is our success. We focus on partnership, transparency, and ...

MacGregor

Service Technician

Dutch Harbor, AK · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Safety & Audit standards * Work independently under limited supervision (self-management ... Customer Success: Our customer's success is our success. We focus on partnership, transparency, and ...

JCSI

General Manager

Anchorage, AK · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... aviation customers in a fast-paced, high-accountability environment. This is far more than a ... Success in this role requires balancing strategic leadership with hands-on operational involvement ...

University of Alaska

Student Success Facilitator

Anchorage, AK · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

With excellent social skills and an open personality, the candidate is adept at customer service ... Additionally, the candidate is proficient in managing multiple projects simultaneously as well as ...

StaffMyAgency LLC

Insurance Account Manager

Anchorage, AK · On-site

$20 - $25/hr

  • PTO

As Account Manager - State Farm Agent Team Member for Art Dorsey - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful ...

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Customer Success Manager Edtech information

What is a customer success manager edtech?

A Customer Success Manager (CSM) in Edtech ensures that schools, educators, or institutions maximize the value of the company's educational technology products. They build strong relationships with clients, provide onboarding and training, address concerns, and help drive product adoption. The role involves proactive support, usage monitoring, and collaborating with internal teams to enhance customer satisfaction. Ultimately, their goal is to ensure long-term customer retention and success with the platform.

What does a customer success manager edtech do?

A typical day for a Customer Success Manager in Edtech involves onboarding new users, conducting training sessions or webinars, and responding to customer inquiries or concerns. You’ll proactively check in with schools, educators, or administrators to ensure they are successfully adopting the platform, while also monitoring usage data to identify opportunities for improvement. Collaboration with product, sales, and technical support teams is common, as you’ll help relay user feedback or escalate complex issues. This role is dynamic and combines client-facing work with strategic problem-solving to drive user satisfaction and platform engagement.

What are the key skills and qualifications needed to thrive as a customer success manager edtech?

To thrive as a Customer Success Manager Edtech, you typically need experience in customer relationship management, education technology platforms, and a bachelor’s degree in a relevant field such as education, business, or communications. Familiarity with CRM software (like Salesforce or HubSpot), learning management systems (LMS), and analytics tools is often required. Excellent problem-solving, communication, and interpersonal skills help you build trust with clients and guide them toward success. These capabilities ensure you can help educational institutions or users maximize their value from the platform, leading to greater satisfaction and retention.

What job categories do people searching Customer Success Manager Edtech jobs in Alaska look for?

The top searched job categories for Customer Success Manager Edtech jobs in Alaska are:

What cities in Alaska are hiring for Customer Success Manager Edtech jobs?

Cities in Alaska with the most Customer Success Manager Edtech job openings:

Customer Success Manager Edtech jobs near you
Infographic showing various Customer Success Manager Edtech job openings in Alaska as of June 2026, with employment types broken down into 77% Full Time, 21% Part Time, 1% Temporary, and 1% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Retail Sales Manager

N C Machinery Co.

Anchorage, AK • On-site

$16.75 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

N C Machinery rating

5.2

Company rating: 5.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

168th of 174 rated vehicle equipment hire

Job description

Retail Sales Manager
Anchorage, Alaska
About the Opportunity
We're excited to introduce a new leadership position within our Anchorage team. As a Retail Sales Manager, you'll play a key role in shaping and developing our inside sales team while driving revenue growth and delivering outstanding customer experiences across Alaska's machinery equipment territory.
This is an excellent opportunity for a motivated sales leader who is ready to grow, build, and make a meaningful impact within a respected Caterpillar Inc. dealership organization aligned with Harnish Group Inc.
If you enjoy developing people, improving processes, and building strong customer relationships, we'd love to connect with you.
What You'll Do
  • Lead, coach, and support a team of Inside Sales Representatives (ISRs)
  • Drive revenue growth and customer satisfaction across the assigned territory
  • Collaborate on business plans and sales programs to support long-term success
  • Monitor performance metrics and identify opportunities for improvement
  • Support budgeting and resource planning for the retail sales function
  • Work cross-functionally to improve processes, systems, and customer experience
  • Align team goals with dealership and manufacturer expectations

This role offers the opportunity to build structure, influence strategy, and help define what success looks like for a growing team.
What We're Looking For
We're seeking a leader with a passion for sales and team development. While experience in heavy equipment or machinery is valuable, we also welcome candidates with strong sales leadership backgrounds in related industries such as construction, industrial products, transportation, or business-to-business sales.
Preferred Qualifications:
  • Leadership experience in sales, retail, or business operations
  • Experience coaching or supervising a team
  • Background in sales performance management and customer relationship development
  • Strong communication and organizational skills
  • Comfort working with performance data and business metrics
  • Ability to thrive in a fast-paced, growth-oriented environment
  • Valid Driver's License

Education & Experience:
A bachelor's degree is preferred but not required. Equivalent experience in sales leadership, team development, or business management will be considered. We value demonstrated capability, drive, and leadership potential.
Why This Role?
  • Opportunity to help shape a growing team
  • Clear pathway for leadership development
  • Exposure to a respected global brand
  • Ability to make a measurable impact on revenue and customer success
  • Work in a stable industry supporting Alaska's construction and infrastructure sectors

If you're ready to step into a leadership role where you can grow your career while building a strong sales team, we encourage you to apply.
Employee Benefits:
We offer a competitive benefits package that includes a competitive salary plus bonus.
  • Retirement: 401k w/ Company Match and Profit Sharing
  • Paid Time Off: Paid Vacation, Holiday & Sick Leave
  • Health Insurance: Premera Blue Cross Medical w/Telehealth & Dental
  • Vision Insurance: VSP Vision Insurance
  • Insurance: Company Paid Life, AD&D & Disability Insurance
  • Guidance Resources: Employee Assistance Program
  • Rewards: Quarterly Employee Recognition Cash Program
  • Discounts: CAT Products, Rental/Sales Discounts
  • Financial Access: Credit Union Membership is available
  • Growth/Stability: Career Growth Opportunities within a 4th Generation Family owned Company for over 96 years
  • Tenure: Seniority Bonus, starting at 5+ years
  • Talent Referral Program: Employee Referral Bonus

To apply for this unique position, please go to our web site at www.ncmachinery.com
Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company since 1929 with over 1200 employees, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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