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Customer Success Manager Cybersecurity Jobs in Inkster, MI

MDVIP LLC

Success Manager

Ann Arbor, MI · On-site

This is a field based, performance driven role designed for professionals with prior experience in sales, account management, operations, or revenue focused customer success with a track record of ...

MDVIP

Success Manager

Ann Arbor, MI · On-site

This is a field based, performance driven role designed for professionals with prior experience in sales, account management, operations, or revenue focused customer success with a track record of ...

MDVIP LLC

Success Manager

Ann Arbor, MI · On-site

This is a field based, performance driven role designed for professionals with prior experience in sales, account management, operations, or revenue focused customer success with a track record of ...

Entyre Care

Customer Success Specialist

Detroit, MI · On-site

We are seeking a detail-oriented and organized Customer Success Specialist to manage the day-to-day administrative operations of our customer success processes. In this role, you will ensure that our ...

Entyre

Customer Success Specialist

Detroit, MI · On-site

We are seeking a detail-oriented and organized Customer Success Specialist to manage the day-to-day administrative operations of our customer success processes. In this role, you will ensure that our ...

Entyre

Customer Success Specialist

Detroit, MI · On-site

We are seeking a detail-oriented and organized Customer Success Specialist to manage the day-to-day administrative operations of our customer success processes. In this role, you will ensure that our ...

Entyre Care

Customer Success Specialist

Detroit, MI · On-site

$65K - $70K/yr

We are seeking a detail-oriented and organized Customer Success Specialist to manage the day-to-day administrative operations of our customer success processes. In this role, you will ensure that our ...

One Way

Customer Success Advisor

Livonia, MI · On-site

$16 - $20/hr

We are seeking a Customer Success Advisor who will play a crucial role in ensuring a positive ... M systems to document and manage customer interactions and escalate issues when necessary ...

IICRC

Customer Success Advisor

Livonia, MI · On-site

$16 - $20/hr

Customer Success Advisor At One Way Property Restoration, we pride ourselves on delivering ... Utilize CRM systems to document and manage customer interactions and escalate issues when necessary ...

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Showing results 21-40

All JobsCustomer Success Cybersecurity JobsCustomer Success Manager Cybersecurity JobsCustomer Success Manager Cybersecurity Jobs in Inkster, MI

Customer Success Manager Cybersecurity information

See Inkster, MI salary details

$30.4K

$77.7K

$131K

How much do customer success manager cybersecurity jobs pay per year?

As of Aug 10, 2026, the average yearly pay for customer success manager cybersecurity in Inkster, MI is $77,741.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,700.00 and $92,700.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Manager Cybersecurity vs Technical Account Manager Cybersecurity?

AspectCustomer Success Manager CybersecurityTechnical Account Manager Cybersecurity
Primary FocusCustomer retention, onboarding, and satisfactionTechnical support, issue resolution, and product optimization
Required SkillsCustomer relationship management, communication, cybersecurity knowledgeTechnical expertise, troubleshooting, cybersecurity certifications
Work EnvironmentCustomer-facing, account management teamsTechnical support teams, client sites, or remote
CertificationsCustomer success or cybersecurity certifications (e.g., CCSK)Technical cybersecurity certifications (e.g., CISSP, CEH)

While both roles involve cybersecurity and client interaction, the Customer Success Manager Cybersecurity primarily focuses on maintaining customer relationships and ensuring satisfaction, whereas the Technical Account Manager Cybersecurity emphasizes technical support and resolving security issues. Both roles require cybersecurity knowledge but differ in their core responsibilities and skill sets.

How does a customer success manager in cybersecurity typically collaborate with technical and sales teams to ensure client satisfaction?

As a Customer Success Manager in cybersecurity, you act as a bridge between clients, technical support, and sales teams. You regularly coordinate with technical experts to address clients’ security concerns and ensure their solutions are properly implemented. Simultaneously, you work closely with sales to identify upsell opportunities and communicate client feedback. This cross-functional collaboration is essential for delivering a seamless customer experience and driving long-term client retention.

What does a customer success manager in cybersecurity do?

A Customer Success Manager (CSM) in Cybersecurity helps clients maximize the value of cybersecurity products and services by ensuring effective onboarding, ongoing support, and proactive problem-solving. They act as a trusted advisor, guiding customers on best practices, product features, and strategies to enhance their security posture. CSMs also collaborate with technical teams to address customer concerns, promote product adoption, and contribute to customer retention and satisfaction. Ultimately, they help ensure that clients achieve their cybersecurity goals and experience a positive return on their investment.

What are the key skills and qualifications needed to thrive as a customer success manager in cybersecurity?

To thrive as a Customer Success Manager in Cybersecurity, you need a solid understanding of cybersecurity concepts, client relationship management, and typically a bachelor's degree in a related field. Familiarity with security platforms, CRM systems (like Salesforce), and certifications such as CSM or CISSP can be highly beneficial. Outstanding communication, problem-solving abilities, and a proactive approach to customer engagement are essential soft skills. These competencies ensure that clients are supported, secure, and satisfied, driving long-term retention and success in a rapidly evolving security landscape.
What cities near Inkster, MI are hiring for Customer Success Manager Cybersecurity jobs? Cities near Inkster, MI with the most Customer Success Manager Cybersecurity job openings:
Customer Success Manager Cybersecurity jobs near you

Strategic Customer Success Manager - Michigan

UVeye

Detroit, MI • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Description
At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector.
With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, seaports, and more. Our growing global team of 250+ employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.
We're looking for a Strategic Customer Success Manager to lead execution across a portfolio of six enterprise dealer groups in Michigan and the surrounding area, representing some of the most high-value and high-visibility partnerships in our business. These engagements are closely monitored at the executive level and directly tied to enterprise expansion.
This role is not a traditional Customer Success position. It is a strategic operator role responsible for driving measurable business outcomes, influencing multi-location operations, and shaping the playbooks that scale across the organization.
Reporting to the VP of Customer Success, you will operate as the connective tissue between the field and executive leadership-owning performance, surfacing insights, and driving cross-functional alignment to unlock growth.
A day in the life and how you'll make an impact:
  • Own business outcomes across assigned enterprise dealer groups-not just account health, but adoption, ROI, and expansion readiness
  • Drive operational consistency across dozens of rooftops by influencing Service and Sales leadership-not just individual contributors
  • Lead multi-location adoption strategies across Fixed Ops (service lane) and Variable Ops (sales, appraisals, merchandising)
  • Identify systemic gaps across dealer groups and implement scalable solutions-not one-off fixes
  • Translate complex performance data into clear, executive-level insights that inform company strategy
  • Surface patterns, risks, and opportunities across accounts to influence expansion decisions at the leadership level
  • Partner cross-functionally with Sales, Product, Support, and Operations to remove blockers and drive measurable outcomes
  • Build, test, and refine playbooks that can scale across hundreds of locations
  • Operate with a high degree of autonomy-prioritizing where to focus across multiple enterprise accounts
  • Travel strategically to key locations to drive impact, validate execution, and accelerate performance (~40-50%)
Requirements
  • 10+ years of experience in Automotive SaaS, dealership operations, or enterprise-level account management
  • Proven experience managing complex, multi-location or enterprise accounts with measurable business impact
  • Strong understanding of dealership operations across both Fixed Ops and Variable Ops
  • Demonstrated ability to influence leadership-level stakeholders and drive change across organizations
  • Strategic thinker with the ability to identify patterns and scale solutions across accounts
  • Exceptional business acumen-you understand revenue drivers, operational levers, and ROI
  • Highly autonomous-you don't wait for direction, you create it
  • Strong analytical and storytelling skills-you can turn field data into executive insight
  • Proficiency in Salesforce (or similar CRM) and performance analytics tools
  • Willingness and ability to travel ~40-50% based on business need
Benefits we offer:
  • Competitive Medical, Dental, Vision.
  • Company 401k Match.
  • 20 PTO days, Company paid holidays.
  • Career growth as we scale across the US.
Compensation:
UVeye provides salary ranges that comply with the New Jersey State Law on salary transparency in job advertisements. Actual salaries depend on a variety of factors, including experience, qualifications, skills, location, education, and operational needs. The salary range or contractual rate listed does not include bonuses/incentives or other forms of compensation or benefits. The annual base salary range for this position is $110,000-130,000. In addition, this position is also eligible for Bonus.
Travel & Physical Requirements:
This role involves regular on-site work within dealership environments and requires approximately 50% travel. While performing the duties of this position, the employee may experience extended periods of sitting, standing, walking, and frequent movement throughout dealership service lanes, inspection areas, showrooms, and outdoor lots.
The role also requires the ability to work in varying environmental conditions, including heat, cold, rain, or other outdoor elements commonly experienced at dealership locations. Use of personal protective equipment (PPE) may be required depending on site protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why UVeye:
  • Pioneer Advanced Solutions: Harness cutting-edge technologies in AI, machine learning, and computer vision to revolutionize vehicle inspections.
  • Drive Global Impact: Your innovations will play a crucial role in enhancing automotive safety and reliability, impacting lives and businesses on an international scale.
  • Career Growth Opportunities: Participate in a journey of rapid development, surrounded by groundbreaking advancements and strategic industry partnerships.

UVeye is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

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