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Customer Success Intern Jobs in Washington (NOW HIRING)

Appian

Associate Consultant Intern

Mclean, VA · On-site

$35/hr

Appian's Customer Success team is obsessed with great customer outcomes. We deliver mission-critical business impact fast, and as an intern, you will directly support our department in partnering ...

Tuckernuck

Product Management Intern

Washington, DC · On-site

$18/hr

Position Overview The Product Management Intern plays a key role in supporting the operational ... and customer success teams * Observe and participate in product planning sessions, sprint ...

Tuckernuck

Product Management Intern

Washington, DC

$18/hr

Position Overview The Product Management Intern plays a key role in supporting the operational ... and customer success teams * Observe and participate in product planning sessions, sprint ...

Alpha Bravo Leasing

Blockchain Intern

Washington, DC · On-site

$17 - $22.75/hr

WEB3 BLOCKCHAIN INTERN Washington, DC About Anybill Financial Services: Established in 2001 ... Customer service is an important cornerstone to Anybill's success. We strive to create first class ...

Alpha Bravo Leasing

ASP.NET Intern

Washington, DC · On-site

$17 - $22.75/hr

ASP.NET DEVELOPER INTERN Washington, DC About Anybill Financial Services: Established in 2001 ... Customer service is an important cornerstone to Anybill's success. We strive to create first class ...

Kratos Defense

Marketing Intern

Herndon, VA · Hybrid

$15.50 - $20.50/hr

... maximum success for our customers, our partners and ourselves. Kratos Space Training and Cyber ... Intern for its Marketing Department based in Herndon , VA to assist with marketing and ...

KaBOOM!

Project Management Intern

Bethesda, MD

$2.5K/mo

Strong interpersonal and customer service skills * Ability to work approximately 40+ hours per week ... to our success and we are proud to be an equal-opportunity employer. This means we do not ...

KABOOM!

Project Management Intern

Bethesda, MD · On-site

$2.5K/mo

Strong interpersonal and customer service skills * Ability to work approximately 40+ hours per week ... to our success and we are proud to be an equal-opportunity employer. This means we do not ...

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Customer Success Intern information

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How much do customer success intern jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer success intern in Washington is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $21.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer success intern?

To thrive as a Customer Success Intern, you need strong communication skills, problem-solving abilities, and a basic understanding of customer relationship management, often supported by coursework in business or related fields. Familiarity with CRM software like Salesforce or HubSpot and proficiency in productivity tools such as Microsoft Office or Google Workspace are typically expected. Outstanding interpersonal skills, adaptability, and a proactive attitude help you build rapport with clients and support internal teams effectively. These abilities ensure positive customer experiences, efficient issue resolution, and contribute to overall business retention and growth.

What is the difference between Customer Success Intern vs Customer Support Specialist?

AspectCustomer Success InternCustomer Support Specialist
Required CredentialsTypically pursuing or recent graduate, some knowledge of customer success or related fieldsHigh school diploma or equivalent; technical or product knowledge often preferred
Work EnvironmentInternship setting, collaborative teams, learning-focusedSupport centers, help desks, direct customer interaction
Employer & Industry UsageStartups, SaaS companies, tech firmsTech companies, service providers, retail
Common Search & Comparison IntentUnderstanding entry-level roles in customer successAssisting customers with issues, troubleshooting

The main difference is that a Customer Success Intern is an entry-level, learning-focused role often held by students or recent graduates aiming to build a career in customer success. In contrast, a Customer Support Specialist handles direct customer issues, troubleshooting, and technical support. Both roles are vital in customer service but differ in responsibilities, experience level, and career progression.

What types of projects or tasks can a customer success intern expect to work on during their internship?

As a Customer Success Intern, you will typically support the team by assisting with onboarding new clients, responding to customer inquiries, and gathering feedback to help identify areas for product or service improvement. You may also be involved in creating user guides, analyzing customer usage data, and helping to organize webinars or training sessions. This hands-on experience provides valuable insight into customer relationship management and allows you to collaborate closely with sales, product, and support teams.

What does a customer success intern do?

A customer success intern provides administrative and clerical assistance to a customer success or customer service team. Your duties in this career include drafting or revising marketing communications, answering inbound phone calls from customers, helping customers to resolve issues with products or services, providing them with additional information about their products, and directing them to useful resources about the brand. As the customer success intern, your responsibilities may include performing clerical work, such as filing, reviewing reports, assisting with the improvement of workflow and efficiency, and ensuring that the team can function smoothly.

More about Customer Success Intern jobs
What are the most commonly searched types of Customer Success jobs in Washington? The most popular types of Customer Success jobs in Washington are:
What are popular job titles related to Customer Success Intern jobs in Washington? For Customer Success Intern jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Customer Success Intern jobs in Washington look for? The top searched job categories for Customer Success Intern jobs in Washington are:
What cities in Washington are hiring for Customer Success Intern jobs? Cities in Washington with the most Customer Success Intern job openings:
Customer Success Intern jobs near you
Infographic showing various Customer Success Intern job openings in Washington as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,874 per year, or $18.7 per hour.

Intern, Customer Support and Customer Success

Harris

Washington, DC

$22 - $25/hr

Part-time

Posted 14 days ago

Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

78th of 242 rated software companies

Job description

eScholar Customer Support is looking for an exceptional talent to become our Customer Support/ Customer Success Intern. In this role, our intern will participate in rotations with focus areas: Customer Support, Product Management, and Customer Success .

What your impact will be:

  • Work closely with the Customer Support, Product Management, and Customer Success teams to develop a sound understanding of eScholar products, customers, and internal operating processes.
  • Provide technical support to eScholar customers and help manage incoming support issues through eScholar's incident management system.
  • Identify opportunities to enhance incident intake, issue tracking, reporting, knowledge capture, and workflow efficiency within the incident management system.
  • Participate in testing and continuous improvement efforts related to support processes, service workflows, and internal tools.
  • Experiment with AI-enabled tools and automation to improve reporting, knowledge management, issue triage, and team productivity.
  • Support Customer Success and account management activities such as preparing customer materials, tracking follow-up items, monitoring customer engagement, and helping coordinate internal and customer-facing actions.
  • Participate in customer success planning activities, including account reviews, adoption discussions, issue follow-up, and cross-functional coordination to support customer outcomes.
  • Participate in functional and technical design sessions.
  • Gather end-user requirements for data pipelines, reporting, and operational improvements.
  • Use various applications to analyze source system data and identify data quality issues and anomalies that must be corrected and/or handled in ETL routines.

What we are looking for:

  • Proficient in SQL
  • Experience with AWS Quicksight, Microsoft Power BI, Tableau, and others.
  • Experience with Python and other programming languages
  • Experience with AWS or Azure cloud-hosted applications
  • Experience or strong interest in AI-enabled productivity tools, support operations, process improvement, and customer success/account management functions.
  • Experience with version control and functional testing
  • Experience with SQL Server, Postgres and Oracle
  • Experience creating technical documentation
  • Some prior experience with the education sector through internships

What will help you stand out:

  • Curiosity about AI tools and automation, and an interest in applying them to improve workflows, reporting, and customer experience
  • Interest in support operations, incident management, and continuous process improvement
  • Strong analytical and problem-solving skills, with the ability to turn data and feedback into actionable insights
  • Interest in customer success and account support, including customer follow-up, engagement tracking, and cross-functional coordination
  • Attention to detail and strong verbal and written communication skills
  • Ability to work collaboratively and independently
  • Pursuing a BA/BS degree in Computer Science or a related field

Pay rate: $22.00 - $25.00 USD per hour

What Harris Computer employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

Social media

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