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Customer Success Associate Jobs in Shoreview, MN

Procare HR

Customer Success Specialist

Minneapolis, MN · On-site +1

$24 - $29/hr

Start a new career as a Customer Success Specialist with Procare HR! At Procare HR, we're on a mission to transform workforce outcomes for care providers through our industry-focused HR services ...

Protolabs

Customer Success Partner

Maple Plain, MN · Hybrid

$18.41 - $24.57/hr

Join our team as a Customer Success Partner! This role has a five day/week on-site expectation through training. After training, it is a HYBRID role - in office Tuesday-Thursday in Maple Plain, MN ...

Protolabs

Customer Success Partner

Maple Plain, MN · On-site

$18.41 - $24.57/hr

The Customer Success Partner is at the heart of the Protolabs customer experience, ensuring every interaction is effortless, informed, and value-driven. This role supports customers and internal ...

Protolabs

Customer Success Partner

Maple Plain, MN · Hybrid

$18.41 - $24.57/hr

Join our team as a Customer Success Partner! This role has a five day/week on-site expectation through training. After training, it is a HYBRID role - in office Tuesday-Thursday in Maple Plain, MN ...

Sally Beauty

CUSTOMER SUCCESS PARTNER

Minneapolis, MN · Remote

Customer Success Partner About Sally Beauty Holdings, Inc. At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and ...

CosmoProf

CUSTOMER SUCCESS PARTNER

Minneapolis, MN · Remote

Customer Success Partner About Sally Beauty Holdings, Inc. At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and ...

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Showing results 21-40

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Shoreview, MN

Customer Success Associate information

See Shoreview, MN salary details

$19.2K

$55K

$96.5K

How much do customer success associate jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer success associate in Shoreview, MN is $55,013.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $68,000.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Shoreview, MN?

The most popular types of Customer Success jobs in Shoreview, MN are:

What cities near Shoreview, MN are hiring for Customer Success Associate jobs?

Cities near Shoreview, MN with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Shoreview, MN as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $55,013 per year, or $26.4 per hour.

Customer Success Specialist

Procare HR

Minneapolis, MN • On-site, Remote

$24 - $29/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Key responsibilities

  • Manage first-time resolution of delegated customer support tasks to ensure customer satisfaction.

  • Engage with customers to support and empower their teams, maintaining reliable follow-through and focus on experience.

  • Utilize HRIS and CRM systems to manage customer information and report on customer interactions.

Job description

Note: This is a remote opportunity.
Start a new career as a Customer Success Specialist with Procare HR!
At Procare HR, we're on a mission to transform workforce outcomes for care providers through our industry-focused HR services model. We offer comprehensive HR services, including payroll processing, benefits administration, workers compensation management, and general HR support. Our core values drive our culture, emphasizing positivity, curiosity, accountability, gratitude, and growth.
Why choose Procare HR?
  • Wage is $25 - $28/hr | Credit given for experience
  • Great Benefits Available

How you will make an impact:
As a Customer Success Specialist at Procare HR, you are an essential part of the Client Engagement Team. You will be accountable for first time resolution of delegated tasks; when assigned a task, it belongs to you. Customers feel peace of mind knowing their team is engaged, supported, and empowered in their partnership with Procare, and appreciative of your reliability, likability, follow-through and relentless focus on experience and satisfaction.
What You'll Bring:
  • High School Diploma or GED.
  • 1-2 years prior experience in client support, customer success, HR administration or a similar role.
  • 2-4 years prior experience managing customer relationships and handling customer inquiries with a focus on escalation management and process improvement in a fast-paced environment.
  • Experience with HRIS systems (UKG Ready preferred) and CRM platforms (preferably Salesforce) for customer management and reporting.
  • Proficiency in Microsoft Office Suite, particularly Outlook, Excel, and One Note for task tracking and communication.

Benefits Available:
  • Health insurance with company paid premium for employee only coverage
  • FSA and HSA options available
  • Company paid dental insurance for employee only coverage
  • Company paid life insurance
  • Company paid short- and long-term disability insurance
  • A 401K plan with company match and safe harbor contribution
  • Paid Time Off
  • Additional ancillary benefits including Vision, Critical Illness, Voluntary Life/AD&D, and Accident

Join us in reshaping the future of HR services!
To apply, please complete the required questionnaire. We accept applications on a rolling basis.
We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.
Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position's essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position. If you are an applicant from California, please review this notice.
E-Verify Participation
Procare HR participates in E-Verify.
This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

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