ZipRecruiter

Log In

1

Customer Success Associate Jobs in Roscoe, IL (NOW HIRING)

Home Depot

Customer Service/Sales

Lake Geneva, WI · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Janesville, WI

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Machesney Park, IL · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Machesney Park, IL · On-site

$16 - $19/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Rockford, IL · On-site

$16 - $19/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Rockford, IL

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Janesville, WI · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Ross Stores

Retail Associate

Rockford, IL · On-site

$13.75 - $15.75/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

previous pagenext page

Showing results 21-40

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Roscoe, IL

Customer Success Associate information

See Roscoe, IL salary details

$18K

$51.6K

$90.6K

How much do customer success associate jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer success associate in Roscoe, IL is $51,605.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $63,800.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Roscoe, IL?

The most popular types of Customer Success jobs in Roscoe, IL are:

What job categories do people searching Customer Success Associate jobs in Roscoe, IL look for?

The top searched job categories for Customer Success Associate jobs in Roscoe, IL are:

What cities near Roscoe, IL are hiring for Customer Success Associate jobs?

Cities near Roscoe, IL with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Roscoe, IL as of June 2026, with employment types broken down into 2% As Needed, 64% Full Time, 32% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $51,605 per year, or $24.8 per hour.

Senior Engineer - Controls and Automation

Conagra Brands, Inc.

Darien, WI • On-site

$82K - $120K/yr

Full-time

Retirement, PTO

Re-posted 25 days ago

Conagra Brands rating

7.2

Company rating: 7.2 out of 10

Based on 134 frontline employees who took The Breakroom Quiz

197th of 438 rated food and drinks producers

Job description

Reporting to the Plant Engineering Manager, you will provide electrical and controls engineering support for the Darien, Wisconsin manufacturing facility, ensuring alignment with manufacturing standards and control philosophies. You will partner closely with manufacturing, maintenance, engineering, and corporate teams to improve safety, quality, reliability, and productivity across one of Conagra Brands' largest operations.
This is an onsite role at our plant in Darien, Wisconsin.
A Taste of Your Responsibilities
  • Provide technical support to operating and maintenance teams by troubleshooting and diagnosing issues related to programmable logic controller and human machine interface systems.
  • Support continuous improvement efforts to enhance product quality, reduce customer complaints, and ensure compliance with Food and Drug Administration and United States Department of Agriculture regulations.
  • Identify and correct unsafe conditions to improve employee safety and health and ensure compliance with Occupational Safety and Health Administration regulations.
  • Drive productivity improvements through efficiency gains, yield improvements, labor utilization enhancements, and rate improvements.
  • Ensure projects are designed, managed, and constructed in accordance with Conagra Engineering Standards including partnering with vendors and contractors.
  • Facilitate technology transfer from Corporate Engineering, Research and Development, and Manufacturing Engineering to Manufacturing Operations and Maintenance teams, ensuring effective startup execution and training plans.
  • Serve as a technical consultant to manufacturing by analyzing system and equipment failures, troubleshooting issues, and recommending maintenance actions, procedural changes, or capital improvements.
  • Develop, implement, and monitor automation and control strategies and system architecture for the Darien, Wisconsin facility.
  • Support capital projects by managing scope, budget, timelines, and startup activities.

Ingredients Required for Your Success
  • Associate's degree in Engineering or a related field.
  • 3+ years of electrical engineering experience with a focus on controls and automation
  • Experience supporting programmable logic controller (PLC) and human machine interface (HMI) systems in a manufacturing environment.
  • Preferred experience with Rockwell-based platforms, FactoryTalk environments, supervisory control and data acquisition systems, and industrial manufacturing networks.
  • Experience working with corporate engineering or similar functions in a consumer products manufacturing environment, preferably food processing.
  • Capital project management experience, including scope definition, budget management, and startup execution.

Days in office: Onsite 5+ days per week with weekend/night support as needed.
Relocation assistance is available for this role, if applicable.
Physical Requirements
More information about essential tasks and the facility will be shared during the hiring process. This role may require you to be in our manufacturing facilities. When visiting these sites, the physical requirements below may apply:
You may be required to walk around the facility, climb stairs/ladders, kneel, or perform repetitive tasks that require hand-eye coordination.
You may be required to lift or carry materials that can vary in weight and size.
This is a manufacturing environment with large, moving equipment. Noise levels can be high, and temperatures may vary.
#LI-Onsite
#LI-MH1
#LI-MSL
Compensation
Pay Range:$82,000-$120,000
The annual salary listed above is the expected offering for this position. An employee's actual annual salary will be based on but not limited to: location, relevant experience/level and skillset, while balancing internal Conagra employees' equity. Conagra Brands will comply with applicable law regarding minimum salaries for exempt employees.
Our Benefits
We care about your total well-being and will support you with the following, subject to your location and role:
  • Health: Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement
  • Wealth: Great pay, bonus incentive opportunity, matching 401(k) and stock purchase plan
  • Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement
  • Balance: Paid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities

Our Company
At Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions - within our people and our iconic brands like Birds Eye®, Slim Jim® and Reddi-Wip®.
Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome.
Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. Reasonable accommodation may be made upon request.

What Conagra Brands employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Conagra Brands logo

About Conagra Brands

Sourced by ZipRecruiter

Conagra Brands (NYSE: CAG) is an approximately $11 billion company that combines a rich heritage of making great food with a sharpened focus and entrepreneurial spirit. We're transforming the way we operate to fulfill what consumers and customers want, in a smart, simple way. We're modernizing our iconic food brands, leveraging fresh opportunities and adapting to a changing landscape - all with a culture that's ready to capture growth and drive shareholder value.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1919

Social media

FacebookTwitter

View All Conagra Brands Jobs

Apply