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Customer Success Associate Jobs in Ogden, UT (NOW HIRING)

Trovy

Customer Success Associate

Salt Lake City, UT · On-site

$60K - $80K/yr

Role Overview As a Customer Success Associate, you'll be the primary point of contact for Trovy customers -- guiding them through onboarding, answering questions about their HELOC, and making sure ...

New

Liveswitch, Inc.

Customer Success

Salt Lake City, UT · On-site

$90 - $150/hr

Customer Success Liveswitch, Inc. Salt Lake City, Utah, United States About this position LiveSwitch is the world-leading communications platform for small businesses and entrepreneurs. We are ...

New

Melio

Customer Success Manager

Salt Lake City, UT · Remote

Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success ...

Trovy

Customer Success Representative

Salt Lake City, UT · On-site

$20 - $22/hr

Role Overview As a Customer Success Representative, you'll be a front-line point of contact for Trovy customers, helping them move through onboarding, collecting and processing documents, and ...

Kadince

Customer Success Manager

Ogden, UT · Remote

Who We Want to Hire To be a Kadince Customer Success Manager you should have at least 1 year of experience working in the financial industry. Ideally, you'll have experience with community ...

Kadince

Customer Success Manager

Ogden, UT · On-site

$65K - $80K/yr

Who We Want to Hire To be a Kadince Customer Success Manager you should have at least 1 year of experience working in the financial industry. Ideally, you'll have experience with community ...

Kadince

Customer Success Manager

Ogden, UT · Remote

Who We Want to Hire To be a Kadince Customer Success Manager you should have at least 1 year of experience working in the financial industry. Ideally, you'll have experience with community ...

LoanPro

Sr. Customer Success Manager

Farmington, UT · On-site

Sr. Customer Success Manager - Farmington, UT (Preferred) Why LoanPro: "We want to change how the future of finance works. We're working to change finance to be highly personalized. It changes who ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Ogden, UT

Customer Success Associate information

See Ogden, UT salary details

$18.1K

$51.9K

$91.1K

How much do customer success associate jobs pay per year?

As of Sep 6, 2026, the average yearly pay for customer success associate in Ogden, UT is $51,887.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $64,100.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Ogden, UT?

The most popular types of Customer Success jobs in Ogden, UT are:

What job categories do people searching Customer Success Associate jobs in Ogden, UT look for?

The top searched job categories for Customer Success Associate jobs in Ogden, UT are:

What cities near Ogden, UT are hiring for Customer Success Associate jobs?

Cities near Ogden, UT with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Ogden, UT as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $51,887 per year, or $24.9 per hour.

Customer Success Associate

McQuade Organization

Ogden, UT • On-site

Full-time

Re-posted 16 days ago

Job description

Responsibilities

Are you passionate about helping people succeed while delivering exceptional service experiences? We’re looking for motivated individuals to join our growing team as Customer Success Associates. In this role, you’ll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services.

What We’re Looking For:

• Strong communication and people skills.

• A customer-first mindset and a desire to make a positive impact.

• A proactive attitude and adaptability to work in a fast-paced environment.

• Sales or customer service experience is a plus, but not required – we’ll train you!

Apply