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Customer Success Associate Jobs in Moscow, ID (NOW HIRING)

Associate Solutions Architect at Lightcast, the global leader in labor-market insights. This role ... customer success, or other client-facing roles (internships included). * Foundational knowledge of ...

Associate Solutions Architect - 1011

Moscow, ID · On-site

$54.75 - $72/hr

Associate Solutions Architect at Lightcast, the global leader in labor-market insights. This role ... customer success, or other client-facing roles (internships included). * Foundational knowledge of ...

Associate Solutions Architect at Lightcast, the global leader in labor-market insights. This role ... customer success, or other client-facing roles (internships included). * Foundational knowledge of ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Retail Associate

Lewiston, ID · On-site

$15.25 - $17.50/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Moscow, ID · On-site

$13.25 - $15.25/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Moscow, ID · On-site

$13.25 - $15.25/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Lewiston, ID

$15.25 - $17.50/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Moscow, ID · On-site

$13.25 - $15.25/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Showing results 21-40

Customer Success Associate information

See Moscow, ID salary details

$16.1K

$46K

$80.7K

How much do customer success associate jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer success associate in Moscow, ID is $46,001.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,000.00 and $56,900.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the most commonly searched types of Customer Success jobs in Moscow, ID? The most popular types of Customer Success jobs in Moscow, ID are:
What cities near Moscow, ID are hiring for Customer Success Associate jobs? Cities near Moscow, ID with the most Customer Success Associate job openings:
Infographic showing various Customer Success Associate job openings in Moscow, ID as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $46,001 per year, or $22.1 per hour.

Associate Integration and Automation Engineer

Schweitzer Engineering Laboratories

Pullman, WA • On-site

$85K - $124K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago


Schweitzer Engineering Laboratories rating

9.1

Company rating: 9.1 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

5th of 156 rated electronics manufacturers


Job description

The Associate Integration & Automation Engineer contributes to the development, validation, and advancement of integration and automation solutions for electric power system applications. Working alongside experienced engineers, this role supports the design and testing of communication, protection, and automation technologies used in modern power systems. The position provides opportunities to develop technical expertise through hands on engineering work, system analysis, and technology evaluation while supporting SEL's commitment to innovation, quality, and customer success.

Engineering & Product Development

  • Design, develop, test, and validate integration and automation features for SEL products.

  • Support the implementation and verification of communication protocols, automation functions, and system integrations used in electric power system applications.

  • Develop and execute test plans, simulations, and laboratory evaluations to verify product functionality, performance, and reliability.

  • Investigate customer reported issues related to communications, integration, and automation features and document findings for development teams.

  • Collaborate with engineers, technicians, and cross functional teams to deliver high quality engineering solutions.

Technical Analysis & Innovation

  • Apply engineering principles, modeling techniques, and analytical methods to evaluate and improve power system protection, communication, and automation solutions.

  • Participate in feasibility studies and technical investigations to assess emerging technologies and their application to SEL products.

  • Support real time simulation, hardware in the loop testing, and system level validation activities.

  • Contribute to the development of innovative solutions that improve product performance, reliability, and usability.

Communication & Professional Development

  • Communicate technical information effectively through documentation, test reports, presentations, and technical discussions.

  • Build technical expertise in electric power systems, communications, protection, and automation technologies through project participation and collaboration with experienced engineers.

  • Continuously expand technical knowledge and assume increasing responsibility as experience grows.

Required Qualifications

  • B.S. degree in Electrical Engineering, Electrical and Computer Engineering, or equivalent.

  • Demonstrated problem solving and analytical skills.

  • Strong written and verbal communication skills.

  • Ability to work effectively in a collaborative team environment.

  • Ability to learn new technologies and assume new responsibilities.

  • Ability to work professionally with internal and external customers.

Preferred Qualifications

M.S. degree in Electrical Engineering, Electrical and Computer Engineering, or a related field.

Academic or professional experience in electric power systems, communications, controls, automation, or related disciplines.

Working knowledge of one or more of the following:

  • SEL products and protocols
  • SCADA Protocols: IEC 61850, DNP3, Modbus
  • Automation Protocols: IEC 6150 GOOSE, IEC 61850 Sampled Values, PRP and HSR
  • Time Synchronization Protocols: IEEE 1588 PTP, IRIG-B, SNTP
  • PLC Programming: IEC-61131-3
  • Digital signal processing and digital control system principles to evaluate and improve power system protection solutions
  • Power system protection principles and applications
  • Real time simulation and hardware in the loop (HIL) systems
  • Operational technology (OT) communication systems and architectures

Location

Pullman, WA-This position is located inPullman, WA. Nestled in Eastern Washington, offering an exceptional quality of life. Embrace the charm of small-town living with spacious surroundings, no traffic hassles, and easy access to outdoor adventures in nearby mountains, rivers, and forests. Plus, benefit from excellent schools and universities in the area.

Competitive pay. Superior benefits. Inspiring work.

People are at the core of our company and we hire employee-owners. We welcome you to learn more about how we support employees.

  • We're 100% employee owned. Retirement benefits include an employer funded stock ownership plan (ESOP) and personal 401(k) options.

  • We offer top tier medical, prescription, dental, vision, life, and disability insurance.

  • We recognize the importance of a healthy life balance and offer: 10 paid holidays, annual vacation accrual starting at 12 days, 9 paid sick days, and paid family and medical leave that covers 90% of your pay.

  • We foster growth and development of our employees through avenues such as STEM courses, apprenticeships, tuition assistance, and engineering development programs.

  • Ask our team about other benefits including wellness, fertility, adoption, and flexible spending benefits.

Pay Range Data

We anticipate filling this position as an Associate Integration and Automation Engineer $85,000 - $124,461 per year. We are open to reviewing additional candidates with more or less experience and the pay range may differ if filled at a different level. Our pay ranges are determined by job and responsibility. We base our starting pay offer and title on job-related factors such as candidate experience, training, knowledge, and skills.

Communication with Applicants

We communicate with all applicants. If you do not receive a response about your application, please check your SPAMfilteror reach out to us at careers@selinc.com.

SEL is an Equal Opportunity Employer: Vets/Disabled.


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