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Customer Success Associate Jobs in Montevallo, AL

Penske

Customer Service Coordinator

Birmingham, AL

$16.75 - $22/hr

With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Qualifications: 2 years of ...

Penske

Customer Service Coordinator

Birmingham, AL

$16.75 - $22/hr

With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Qualifications: 2 years of ...

Penske

Customer Service Coordinator

Birmingham, AL · On-site

$16.75 - $22/hr

With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

Royal Brass And Hose

Warehouse Associate

Hueytown, AL · On-site

$14.25 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Our solutions, expertise and service excellence empower customer success. We are employee-owned ... Job purpose Warehouse associate performs general warehouse duties such as but not limited to ...

ROYAL Brass and Hose

Warehouse Associate

Hueytown, AL · On-site

$14.25 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Our solutions, expertise and service excellence empower customer success. We are employee-owned ... Job purpose Warehouse associate performs general warehouse duties such as but not limited to ...

Home Depot

Customer Service/Sales

Fairfield, AL · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Birmingham, AL · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Birmingham, AL · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Birmingham, AL · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

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Showing results 21-40

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Montevallo, AL

Customer Success Associate information

See Montevallo, AL salary details

$18.2K

$52.1K

$91.5K

How much do customer success associate jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customer success associate in Montevallo, AL is $52,125.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $64,400.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

More about Customer Success Associate jobs

What cities near Montevallo, AL are hiring for Customer Success Associate jobs?

Cities near Montevallo, AL with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Montevallo, AL as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $52,125 per year, or $25.1 per hour.

Customer Service Representative

Alphabe Insight Inc

Birmingham, AL • On-site

$50K - $55K/yr

Other

Medical, Dental, Vision, PTO

Re-posted 18 days ago

Job description

Company Description
About Us
At Messa Sync, we specialize in delivering seamless and innovative event coordination solutions for a wide range of clients. Our mission is to help businesses and organizations create unforgettable experiences through meticulous planning, logistical precision, and creative execution. Located in Birmingham, AL, we pride ourselves on fostering a collaborative environment where team members grow professionally while contributing to events that leave a lasting impact.
Job Description
Job Description
We are seeking a dedicated Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional service to clients, resolving inquiries efficiently, and maintaining a positive customer experience. This is a key position for individuals who enjoy problem-solving, working in a fast-paced environment, and supporting customer success.
Responsibilities
  • Respond promptly and professionally to customer inquiries via phone and email
  • Resolve product or service issues by clarifying customer concerns and determining the best solutions
  • Maintain detailed and accurate records of customer interactions and transactions
  • Collaborate with internal departments to escalate and resolve issues
  • Follow communication procedures, guidelines, and company policies
  • Provide feedback on the efficiency of the customer service process
Qualifications
Qualifications
  • High school diploma or equivalent (Associate or Bachelor's degree preferred)
  • 1+ years of customer service experience, preferably in a high-volume environment
  • Strong communication and interpersonal skills
  • Excellent problem-solving abilities and attention to detail
  • Ability to multitask and remain calm under pressure
  • Proficiency in basic computer applications (CRM systems experience is a plus)
Additional Information
Benefits
  • Competitive salary: $50,000 - $55,000 per year
  • Growth and promotion opportunities within the company
  • Supportive team environment and professional development resources
  • Paid time off and holiday benefits
  • Health, dental, and vision insurance options

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