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Customer Success Associate Jobs in Leeds, AL (NOW HIRING)

Penske

Customer Service Coordinator

Birmingham, AL · On-site

$16.75 - $22/hr

With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Qualifications: 2 years of ...

Penske

Customer Service Coordinator

Birmingham, AL · On-site

$16.75 - $22/hr

With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Qualifications: 2 years of ...

Penske

Customer Service Coordinator

Birmingham, AL · On-site

$16.75 - $22/hr

With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

Riverside Payments

Be Seen First

Customer Service Sales Associate

Birmingham, AL · On-site

$75K - $95K/yr

We'll set you up for success and be there with you every step of the way. Come as you are, bring ... Customer Service & Sales Associate Expectations: * Help local business owners save money on their ...

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Showing results 21-40

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Leeds, AL

Customer Success Associate information

See Leeds, AL salary details

$16.9K

$48.3K

$84.8K

How much do customer success associate jobs pay per year?

As of Aug 15, 2026, the average yearly pay for customer success associate in Leeds, AL is $48,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,700.00 and $59,700.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Leeds, AL?

The most popular types of Customer Success jobs in Leeds, AL are:

What job categories do people searching Customer Success Associate jobs in Leeds, AL look for?

The top searched job categories for Customer Success Associate jobs in Leeds, AL are:

What cities near Leeds, AL are hiring for Customer Success Associate jobs?

Cities near Leeds, AL with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Leeds, AL as of August 2026, with employment types broken down into 74% Full Time, 23% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,331 per year, or $23.2 per hour.

Customer Service Representative

Alphabe Insight

Birmingham, AL • On-site

$40K - $44K/yr

Other

Re-posted 20 days ago

Job description

Customer Service Representative

At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through professional communication, community engagement, and innovative outreach strategies. Our team values collaboration, creativity, and continuous growth, providing every employee with the opportunity to build a rewarding career in a supportive and professional environment.

Job Description

Job Summary: We are seeking a friendly and motivated Customer Service Assistant to provide exceptional support and create positive customer experiences. This opportunity is ideal for individuals who enjoy working with people, building relationships, and developing valuable professional skills in a dynamic, team-oriented environment.

Responsibilities:

  • Respond to customer questions regarding products and services.
  • Assist with resolving customer concerns promptly and courteously.
  • Identify customer needs and provide appropriate solutions.
  • Build positive customer relationships through outstanding service.
  • Support customer engagement and satisfaction initiatives.
  • Maintain organized records of customer interactions.
  • Collaborate with team members to achieve service goals.
  • Represent the company with professionalism and a positive attitude.
  • Participate in ongoing training and professional development.
Qualifications
  • High school diploma or equivalent required.
  • Strong communication and interpersonal skills.
  • Positive attitude and willingness to learn.
  • Excellent customer service and problem-solving abilities.
  • Strong organizational and multitasking skills.
  • Customer-focused and professional demeanor.
  • Ability to work effectively in a collaborative environment.
  • Previous customer-facing experience is a plus but not required.
Additional Information
  • Competitive Salary: $40,000 – $44,000 per year.
  • Full-time career opportunity.
  • Professional growth and advancement opportunities.
  • Leadership and management skill development.
  • Ongoing learning and professional development.
  • Supportive and collaborative team environment.
  • Opportunity to strengthen communication, problem-solving, and operational skills.
  • Meaningful role within a growing organization.
  • Opportunity to take on increased responsibilities as the company expands.

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