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Customer Success Associate Jobs in Independence, LA

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Customer Service Sales Associate

Baton Rouge, LA · On-site

$75K - $95K/yr

We'll set you up for success and be there with you every step of the way. Come as you are, bring ... Customer Service & Sales Associate Expectations: * Help local business owners save money on their ...

Carmax

Customer Specialist

Covington, LA · On-site

$15.50 - $23.30/hr

At CarMax, honesty and integrity are the foundation of our success, and those same values will help ... We're rethinking the way people buy cars - and our associates help us do just that. We believe work ...

CarMax, Inc.

Customer Specialist

Covington, LA · On-site

$15.50 - $23.30/hr

At CarMax, honesty and integrity are the foundation of our success, and those same values will help ... We're rethinking the way people buy cars - and our associates help us do just that. We believe work ...

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Customer Success Associate information

See Independence, LA salary details

$15.1K

$43.4K

$76.1K

How much do customer success associate jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer success associate in Independence, LA is $43,372.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,100.00 and $53,600.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What cities near Independence, LA are hiring for Customer Success Associate jobs?

Cities near Independence, LA with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Independence, LA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $43,372 per year, or $20.9 per hour.

Revenue-Driven Customer Success Lead (Shopify+)

Littledata

Central, LA • On-site

$70 - $90/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Littledata is seeking a Customer Success Manager to own the customer journey from onboarding to long-term retention. You will manage a portfolio of Shopify Plus accounts and act as a trusted advisor, ensuring customers understand their data and improve their setups.

This role involves strong technical depth, relationship-building with marketing teams, and driving product adoption. A solid background in customer success within a SaaS company is essential, along with excellent communication and organizational skills.

Littledata offers a remote-first culture, annual learning budgets, and the opportunity to work with leading DTC brands.

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