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Customer Success Associate Jobs in Arkansas (NOW HIRING)

RENT ONE

Client Retention Specialist

Pocahontas, AR · On-site

$14.50 - $15.50/hr

ALTERNATIVE JOB TITLES Customer Success Associate, Account Manager, Client Relationship Associate, Customer Retention Associate, Customer Loyalty Specialist, Account Retention Specialist, Customer ...

RENT ONE

Client Retention Specialist

Wynne, AR · On-site

$13 - $14/hr

ALTERNATIVE JOB TITLES Customer Success Associate, Account Manager, Client Relationship Associate, Customer Retention Associate, Customer Loyalty Specialist, Account Retention Specialist, Customer ...

RENT ONE

Client Retention Specialist

Wynne, AR · On-site

$13 - $14/hr

ALTERNATIVE JOB TITLES Customer Success Associate, Account Manager, Client Relationship Associate, Customer Retention Associate, Customer Loyalty Specialist, Account Retention Specialist, Customer ...

RENT ONE

Client Retention Specialist

Pocahontas, AR · On-site

$14.50 - $15.50/hr

ALTERNATIVE JOB TITLES Customer Success Associate, Account Manager, Client Relationship Associate, Customer Retention Associate, Customer Loyalty Specialist, Account Retention Specialist, Customer ...

Pearson

Advanced Associate, Customer Service

Little Rock, AR · On-site

$14 - $19.25/hr

Advanced Associate, Customer Service Location: Flexible/Hybrid Department: Client Services Reports ... support, customer success, or operations. * Strong organizational and time management skills.

Airgas

Customer Services Professional

Jonesboro, AR · On-site

$15 - $19/hr

Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take ...

Airgas

Customer Services Professional

Little Rock, AR · On-site

$14.50 - $18.25/hr

Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take ...

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Customer Success Associate information

See Arkansas salary details

$15.3K

$43.8K

$76.9K

How much do customer success associate jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer success associate in Arkansas is $43,818.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,400.00 and $54,200.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Arkansas?

The most popular types of Customer Success jobs in Arkansas are:

What are popular job titles related to Customer Success Associate jobs in Arkansas?

For Customer Success Associate jobs in Arkansas, the most frequently searched job titles are:

What job categories do people searching Customer Success Associate jobs in Arkansas look for?

The top searched job categories for Customer Success Associate jobs in Arkansas are:

What cities in Arkansas are hiring for Customer Success Associate jobs?

Cities in Arkansas with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Arkansas as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $43,818 per year, or $21.1 per hour.

Lead Strategic Customer Success Partner

Uber Freight

Rogers, AR

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 14 days ago

Uber Freight rating

7.3

Company rating: 7.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

172nd of 365 rated logistics

Job description

Schedule: Full Time
Job Type: Hybrid
Salary Type: Salary
Req #: 3050
 
**No immigration sponsorship or transfer available for this role.** 

The Lead Strategic Customer Success Partner is a senior client-facing role responsible for driving performance, retention, and growth across large enterprise customer accounts within Uber Freight's Transportation Management business.In this role, you will serve as a strategic advisor to customers, helping them optimize their supply chain performance, identify cost-saving opportunities, and improve overall operational efficiency. You will lead customer engagement, own account strategy, and partner closely with internal teams to deliver measurable business outcomes.

You will also play a key role in strengthening customer relationships, identifying opportunities for account growth, and ensuring successful execution of strategic initiatives across complex transportation networks.

This role is ideal for someone who enjoys working directly with customers, leading cross-functional initiatives, and using data and insights to drive decisions and results.

What You'll Do

  • Own and manage relationships with enterprise customers
  • Develop and execute account strategies to drive retention and growth
  • Lead customer business reviews (QBRs/MBRs) and executive presentations
  • Identify opportunities for cost savings, efficiency improvements, and account expansion
  • Analyze performance data and translate insights into actionable recommendations
  • Partner with Operations, Analytics, and Commercial teams to deliver customer outcomes
  • Manage escalations and resolve complex customer issues
  • Support contract renewals and commercial discussions as needed
  • Build strong relationships with customer stakeholders at multiple levels
  • Ensure alignment between customer goals and Uber Freight capabilities

 Travel

  • Travel required up to 25%, depending on customer and business needs

Basic Qualifications

  • High School Diploma or GED equivalent
  • 5+ years of experience in Customer Success, Account Management, Sales, Supply Chain, Logistics, Transportation, or a related field
  • Experience managing customer relationships in a client-facing role
  • Experience leading meetings with customers and presenting business insights or performance data
  • Strong communication and relationship-building skills
  • Experience working cross-functionally to deliver complex initiatives
  • Ability to analyze data and use insights to support decision-making
  • Experience managing escalations or resolving customer issues

Preferred Qualifications

  • Bachelor's degree in Business, Supply Chain, Logistics, or related field
  • 8+ years of experience in Transportation, Logistics, Supply Chain, or 3PL environments
  • Experience managing enterprise or strategic customer accounts
  • Experience leading QBRs/MBRs and executive-level presentations independently
  • Experience supporting contract renewals or account growth discussions
  • Experience with Tableau, Power BI, or similar reporting tools
  • Strong understanding of supply chain or transportation operations
  • Experience influencing stakeholders without direct authority

Benefits & Compensation for U.S. Employees

Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more.  US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.

About Uber Freight 

Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using realtime data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.

Candidate Privacy Notice

Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

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