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Customer Success Account Management Jobs in Rochester, MI

Navari

Client Success Specialist

Royal Oak, MI · On-site

$48K - $60K/yr

Proven experience in customer success or account management roles, typically with 3-5 years of relevant experience. TRAVEL Position may require light travel as needed to support clients and/or attend ...

Viant Technology

Sr. Account Manager

Detroit, MI · On-site

$90K - $100K/yr

... success * Tasked with supporting growth goals QoQ and YoY, and being primary point of contact for ... Exposure to Salesforce.com or similar CRM; and Aptitude for working with custom software systems

Fullglass Education Inc

Account Manager

Troy, MI · On-site

Qualifications * 8+ years in Account Management, Customer Success, or Customer Experience, within HigherEd, publishing or EdTech. * Demonstrated ability to build and maintain relationships with ...

New

Socket.dev

Account Executive

Farmington Hills, MI · On-site

Partner with Sales Engineering, Marketing, Product Management, Customer Success, and Professional ... Strategic Account Management * Business Development * Executive Presence * Negotiation * Forecast ...

Workiva

Spring 2027 Intern - Customer Success

Warren, MI · On-site +1

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...

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Showing results 21-40

All JobsCustomer Success Account Management JobsCustomer Success Account Management Jobs in Rochester, MI

Customer Success Account Management information

See Rochester, MI salary details

$27.2K

$60.6K

$97.6K

How much do customer success account management jobs pay per year?

As of Sep 13, 2026, the average yearly pay for customer success account management in Rochester, MI is $60,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $72,300.00 per year, depending on experience, location, and employer.

ENTERPRISE SALES EXECUTIVE & ACCOUNT MANAGEMENT LEADER

Detroit, MI • On-site

ABCO Maintenance
Automotive Repair and Maintenance • 51 - 200 employees
Learn more about ABCO Maintenanceexternal

Full-time

Re-posted yesterday

Job description

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Category
Sales and Marketing
Description
ABCO Facility Maintenance
Location: Remote
Employment Type: Full-Time
Compensation: 80K-100K
About ABCO:
ABCO Facility Maintenance is a trusted provider of commercial facility maintenance, emergency response, and capital repair services. For over 35 years, we have partnered with multi-site commercial clients across retail, healthcare, industrial, logistics, manufacturing, restaurant, and commercial real estate sectors. As we enter our next phase of growth, we are seeking an experienced sales leader who can drive enterprise business development while leading a high-performing account management team.
This is a leadership position for someone who enjoys creating opportunities, building executive relationships, closing complex commercial agreements, and developing a team that delivers exceptional client experiences.
Position Summary:
The Senior Enterprise Sales Executive & Team Manager is responsible for developing new enterprise business, expanding existing strategic accounts, and leading the Account Management Team.
This individual will maintain an active sales pipeline while providing leadership, coaching, and accountability for the account management team.
The ideal candidate combines the mindset of a business developer with the leadership skills needed to build long-term customer relationships and scalable revenue growth.
Primary Responsibilities:
Enterprise Business Development
  • Generate new enterprise opportunities through proactive prospecting, networking, referrals, and strategic outreach.
  • Build relationships with executive decision-makers including C-suite executives, Facility Directors, Operations Leaders, Procurement Teams, and Real Estate professionals.
  • Develop strategic account plans focused on long-term recurring revenue.
  • Manage complex sales cycles from initial contact through contract execution.
  • Build and maintain a healthy sales pipeline with accurate forecasting.

Strategic Account Growth:
  • Develop growth strategies for existing national and regional customers.
  • Identify opportunities for service expansion, additional locations, and cross and value added-selling.
  • Conduct executive business reviews with key clients.
  • Improve customer retention through proactive relationship management.
  • Serve as executive sponsor for strategic customer relationships.

Team Leadership:
  • Lead, coach, and develop the Account Management Team.
  • Establish performance expectations, KPIs, and accountability.
  • Mentor team members in customer service, account management, communication, and relationship development.
  • Collaborate with Operations, Dispatch, Sub-Vendor Team, Project Management, Billing, and Executive Leadership to ensure outstanding client experience.
  • Participate in recruiting, interviewing, onboarding, and performance management.

Success in This Role Looks Like:
  • Consistently generating a pipeline of new qualified enterprise opportunities.
  • Seeking out and securing new strategic commercial clients.
  • Expanded revenue within existing customer accounts.
  • Developed strong executive relationships with key decision-makers.
  • Built a high-performing account management team focused on exceptional customer service and customer retention.
  • Contributed significantly to ABCO's long-term growth strategy.

Position Requirements
Required Qualifications:
  • Minimum 7 years of experience selling commercial facility maintenance, building services, construction services, property services, or similar B2B solutions.
  • Proven record of developing new business through self-generated prospecting, networking, referrals, cold outreach, and relationship building.
  • Experience managing complex commercial sales opportunities and long-term service agreements.
  • Experience selling into multi-location organizations.
  • Demonstrated leadership experience managing or mentoring account management and/or customer success professionals.
  • Strong business, financial, and operational insight.
  • Excellent communication and negotiation skills.
  • Exceptional organizational skills with strong attention to detail.
  • Ability to thrive in a fast-paced, growth-oriented environment.

Preferred Qualifications:
  • Existing relationships within retail, healthcare, logistics, manufacturing, hospitality, grocery, commercial real estate, or restaurant industries.
  • Experience responding to RFPs and enterprise procurement processes.
  • Experience with CRM platforms such as HubSpot, Microsoft Dynamics, Salesforce, ClickUp, or similar.
  • Bachelor's degree in Business, Sales, Marketing, or a related field.

Full-Time/Part-Time
Full-Time
Position
Account Manager- Retail and Facility Maintenance Service
Number of Openings
1
Open Date
8/27/2026
Location
Michigan
About the Organization
This position is currently accepting applications.

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