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Customer Solutions Associate Jobs in Portland, OR

Bedrosians

Customer Service Representative

Portland, OR

$17 - $23/hr

You have the opportunity to build relationships with clients and provide solutions to ensure their ... Values We value our associates, customers, and vendors. As a result, we will acknowledge exemplary ...

Carmax

Customer Specialist - Full Time

Portland, OR

$19 - $28.50/hr

We're rethinking the way people buy cars - and our associates help us do just that. We believe work ... Ability to build lasting relationships and create win-win solutions for customers. * Demonstrated ...

Carmax

Customer Specialist - Full Time

Vancouver, WA · On-site

$19 - $28.50/hr

We're rethinking the way people buy cars - and our associates help us do just that. We believe work ... Ability to build lasting relationships and create win-win solutions for customers. * Demonstrated ...

CarMax, Inc.

Customer Specialist - Full Time

Vancouver, WA · On-site

$19 - $28.50/hr

We're rethinking the way people buy cars - and our associates help us do just that. We believe work ... Ability to build lasting relationships and create win-win solutions for customers. * Demonstrated ...

Carmax

Customer Specialist - Full Time

Vancouver, WA · On-site

$19 - $28.50/hr

We're rethinking the way people buy cars - and our associates help us do just that. We believe work ... Ability to build lasting relationships and create win-win solutions for customers. * Demonstrated ...

Home Depot

Pro Customer Service/Sales

Vancouver, WA · On-site

... tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain ... Click here for more information. 1 Salaried associates are eligible for 2 weeks of vacation in ...

Home Depot

Pro Customer Service/Sales

Vancouver, WA · On-site

$18.50 - $19.50/hr

... tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain ... Click here for more information. 1 Salaried associates are eligible for 2 weeks of vacation in ...

Home Depot

Pro Customer Service/Sales

Vancouver, WA · On-site

... tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain ... Click here for more information. 1 Salaried associates are eligible for 2 weeks of vacation in ...

Home Depot

Pro Customer Service/Sales

Vancouver, WA · On-site

$18.50 - $19.50/hr

... tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain ... Click here for more information. 1 Salaried associates are eligible for 2 weeks of vacation in ...

Office Depot

Retail Part Time Store Associate

Tigard, OR

$15.50 - $18/hr

As a Store Associate, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their experience. Through enthusiasm and ...

Office Depot

Retail Part Time Store Associate

Portland, OR · On-site

$11.78 - $18.25/hr

As a Store Associate, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their experience. Through enthusiasm and ...

Office Depot

Retail Part Time Store Associate

Tigard, OR · On-site

$11.78/hr

As a Store Associate, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their experience. Through enthusiasm and ...

Office Depot

Retail Part Time Store Associate

Portland, OR

$16 - $18.50/hr

As a Store Associate, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their experience. Through enthusiasm and ...

Office Depot

Retail Part Time Store Associate

Portland, OR · On-site

$16.30/hr

As a Store Associate, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their experience. Through enthusiasm and ...

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Showing results 41-60

All JobsCustomer Solutions Associate JobsCustomer Solutions Associate Jobs in Portland, OR

Customer Solutions Associate information

See Portland, OR salary details

$9

$18

$29

How much do customer solutions associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer solutions associate in Portland, OR is $18.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.38 per hour, depending on experience, location, and employer.

What is the difference between Customer Solutions Associate vs Customer Service Representative?

AspectCustomer Solutions AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentOffice settings, call centers, or remote; focus on problem-solving and technical supportCall centers, retail, or office; focus on answering inquiries and basic support
Employer & Industry UsageTech, telecom, finance, and service industriesRetail, telecom, hospitality, and service sectors
Comparison Search IntentUnderstanding roles with technical or solution-oriented focusGeneral customer support and inquiry handling

The Customer Solutions Associate typically handles more complex issues, providing technical support and tailored solutions, often requiring specific product knowledge. In contrast, the Customer Service Representative primarily manages routine inquiries and basic support. Both roles are essential in customer-facing environments but differ in complexity and focus.

What are the key skills and qualifications needed to thrive as a Customer Solutions Associate?

To thrive as a Customer Solutions Associate, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is often required. Exceptional patience, active listening, and a customer-centric attitude are soft skills that help you excel in this role. These skills and qualities are crucial for effectively resolving customer issues, ensuring satisfaction, and building long-term loyalty.

What does a Customer Solutions Associate do?

A Customer Solutions Associate is responsible for assisting customers by resolving their inquiries and issues, often through phone, email, or chat support. They work to understand customer needs, provide information about products or services, and ensure a positive customer experience. In addition, they may help troubleshoot problems, process orders or returns, and escalate complex issues to higher-level support when necessary. This role requires strong communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by Customer Solutions Associates, and how can they be addressed effectively?

Customer Solutions Associates often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on evolving products or services. To address these challenges, it's important to develop strong communication and problem-solving skills, utilize available knowledge bases, and seek guidance from team leads or more experienced colleagues when needed. Many companies provide ongoing training and support to help associates stay prepared and maintain a positive customer experience, even in high-pressure situations.

What job categories do people searching Customer Solutions Associate jobs in Portland, OR look for?

The top searched job categories for Customer Solutions Associate jobs in Portland, OR are:

What cities near Portland, OR are hiring for Customer Solutions Associate jobs?

Cities near Portland, OR with the most Customer Solutions Associate job openings:

Customer Solutions Associate jobs near you
Infographic showing various Customer Solutions Associate job openings in Portland, OR as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,804 per year, or $18.2 per hour.

Customer Service Representative

Bedrosians

Portland, OR

$17 - $23/hr

Full-time

Re-posted 16 days ago

Job description

Vision Statement for the Position

You are the face of the company.  You have the opportunity to build relationships with clients and provide solutions to ensure their vision is realized and enhance their buying experience.

Job Overview

Customer Service Representatives are responsible for assisting all customer segments including retail, contractor, fabricator and wholesale. You are responsible for providing information about our products including availability, price, applications, limitations, and installation recommendations. You are also responsible for order entry, purchase order (P/O) processing and receiving, and freight quotes.

As a customer service representative you will act as the liaison between Bedrosians and our customer. You have an energetic and enthusiastic personality and pay close attention to detail. You uphold the highest standards of service and aim to please customers and resolve any issues with win/win solutions.  You are positive, helpful, and know how to listen and clearly communicate with your customers.

Duties

  • Work cooperatively in team environment
  • Greet and assist customers with selections and follow-through on their orders
  • Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures
  • Answer phone inquiries including over the phone orders
  • Assist with stock checks, pricing, freight quotes and processing orders
  • Process P/O's and receivings for product lines
  • Develop basic understanding of design and color
  • Resolve customer service issues
  • Multitask and prioritize work through effective time management
  • Maintain a neat and organized workspace
  • Work within the framework of the company's defined policies, procedures, goals, and directives.
  • Any other duties required of the position

Please note: in some of our smaller locations, there may be a crossover of duties among Warehouse Associate, Customer Service, and/or Showroom Sales Representative positions. These crossover duties may include but are not limited to:

  • Gain knowledge of all current and new product lines
  • Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures
  • Follow proper pulling, packing, strapping, staging, unloading, shipping and receiving protocol
  • Comply with all safety policies and protocols

Minimum Qualifications

  • High School Degree or equivalent
  • Excellent email and computer skills
  • Positive attitude
  • Excellent and professional phone skills
  • Excellent verbal English communication skills
  • Detail-oriented
  • Self-motivated and proactive'willing to take the extra step!
  • Demonstrate integrity, professionalism, and perseverance
  • Possess a flexible work schedule
  • Ability to lift up to 65 lbs.
  • Prior customer service experience is a plus
  • Bi-lingual in Spanish a plus

 

Company Overview

In 1948, Bedrosians began providing tile and setting materials to contractors and builders in Central California. Today we have nearly 40 branches located throughout California, Arizona, Colorado, Nevada, Utah, Washington, Oregon, Idaho, North Carolina, and Florida with a national and international customer base. Our growth has made Bedrosians one of the largest independent porcelain tile and stone importers and distributors in the United States.

Values

We value our associates, customers, and vendors. As a result, we will acknowledge exemplary performance, provide developmental and opportunities for growth and foster lasting relationships.

Bedrosians is an Equal Opportunity Employer that promotes, for the health of its employees, a Drug-Free Workplace philosophy. This job posting does not constitute an offer of employment and is not an employment contract.  To be considered for this position please complete a quick 3 minute application through our Careers page: https://bedrosians.applicantpro.com/jobs/

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