ZipRecruiter

Log In

1

Customer Solutions Associate Jobs in Modesto, CA

Office Depot

Retail Part Time Store Associate

Modesto, CA · On-site

$16 - $18.50/hr

As a Store Associate, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their experience. Through enthusiasm and ...

Office Depot

Retail Part Time Store Associate

Modesto, CA · On-site

$16.90/hr

As a Store Associate, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their experience. Through enthusiasm and ...

Office Depot

Retail Part Time Store Associate

Modesto, CA

$16 - $18.50/hr

As a Store Associate, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their experience. Through enthusiasm and ...

The UPS Store #7100

Part-Time Center Associate

Modesto, CA · On-site

$16.50 - $22.25/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Takes ownership of the customer's shipping needs and offers viable solutions * Takes action to ...

The UPS Store #7100

Part-Time Center Associate

Modesto, CA · On-site

$16.50 - $22.25/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Takes ownership of the customer's shipping needs and offers viable solutions * Takes action to ...

The UPS Store #7100

Retail Sales Associate

Modesto, CA · On-site

$15.75 - $18.25/hr

The Retail Sales Associate delivers world-class customer service to all retail customers by ... Takes ownership of the customer's shipping needs and offers viable solutions * Takes action to ...

The UPS Store #7100

Retail Sales Associate

Modesto, CA

$15.75 - $18.25/hr

The Retail Sales Associate delivers world-class customer service to all retail customers by ... Takes ownership of the customer's shipping needs and offers viable solutions * Takes action to ...

New

The UPS Store #7100

Retail Sales Associate

Modesto, CA · On-site

$15.75 - $18.25/hr

The Retail Sales Associate delivers world-class customer service to all retail customers by ... Takes ownership of the customer's shipping needs and offers viable solutions * Takes action to ...

New

The UPS Store #7100

Retail Sales Associate

Modesto, CA · On-site

$15.75 - $18.25/hr

The Retail Sales Associate delivers world-class customer service to all retail customers by ... Takes ownership of the customer's shipping needs and offers viable solutions * Takes action to ...

The UPS Store #7100

Retail Sales Associate

Modesto, CA

$15.75 - $18.25/hr

The Retail Sales Associate delivers world-class customer service to all retail customers by ... Takes ownership of the customer's shipping needs and offers viable solutions * Takes action to ...

New

Express

Sales Associate

Modesto, CA

$16.50 - $21.80/hr

Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... Solutions to help associates obtain individual insurance coverage that best fits their needs and ...

Express

Sales Associate

Modesto, CA · On-site

$16.50 - $21.80/hr

Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... Solutions to help associates obtain individual insurance coverage that best fits their needs and ...

previous pagenext page

Showing results 21-40

All JobsCustomer Solutions Associate JobsCustomer Solutions Associate Jobs in Modesto, CA

Customer Solutions Associate information

See Modesto, CA salary details

$9

$18

$28

How much do customer solutions associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer solutions associate in Modesto, CA is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.29 per hour, depending on experience, location, and employer.

What is the difference between Customer Solutions Associate vs Customer Service Representative?

AspectCustomer Solutions AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentOffice settings, call centers, or remote; focus on problem-solving and technical supportCall centers, retail, or office; focus on answering inquiries and basic support
Employer & Industry UsageTech, telecom, finance, and service industriesRetail, telecom, hospitality, and service sectors
Comparison Search IntentUnderstanding roles with technical or solution-oriented focusGeneral customer support and inquiry handling

The Customer Solutions Associate typically handles more complex issues, providing technical support and tailored solutions, often requiring specific product knowledge. In contrast, the Customer Service Representative primarily manages routine inquiries and basic support. Both roles are essential in customer-facing environments but differ in complexity and focus.

What are the key skills and qualifications needed to thrive as a Customer Solutions Associate?

To thrive as a Customer Solutions Associate, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is often required. Exceptional patience, active listening, and a customer-centric attitude are soft skills that help you excel in this role. These skills and qualities are crucial for effectively resolving customer issues, ensuring satisfaction, and building long-term loyalty.

What does a Customer Solutions Associate do?

A Customer Solutions Associate is responsible for assisting customers by resolving their inquiries and issues, often through phone, email, or chat support. They work to understand customer needs, provide information about products or services, and ensure a positive customer experience. In addition, they may help troubleshoot problems, process orders or returns, and escalate complex issues to higher-level support when necessary. This role requires strong communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by Customer Solutions Associates, and how can they be addressed effectively?

Customer Solutions Associates often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on evolving products or services. To address these challenges, it's important to develop strong communication and problem-solving skills, utilize available knowledge bases, and seek guidance from team leads or more experienced colleagues when needed. Many companies provide ongoing training and support to help associates stay prepared and maintain a positive customer experience, even in high-pressure situations.

What cities near Modesto, CA are hiring for Customer Solutions Associate jobs?

Cities near Modesto, CA with the most Customer Solutions Associate job openings:

Customer Solutions Associate jobs near you
Infographic showing various Customer Solutions Associate job openings in Modesto, CA as of August 2026, with employment types broken down into 72% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,608 per year, or $18.1 per hour.

Retail Part Time Store Associate

Office Depot

Modesto, CA • On-site

$16 - $18.50/hr

Part-time

Retirement

Re-posted 24 days ago

Office Depot rating

5.3

Company rating: 5.3 out of 10

Based on 350 frontline employees who took The Breakroom Quiz

549th of 734 rated retailers

Job description

As a Part Time Retail Store Associate at Office Depot, your part-time role is vital to our continued success in today's retail landscape. You'll engage with customers in a friendly and knowledgeable manner, creating a positive shopping experience while driving sales.

As a Store Associate, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their experience. Through enthusiasm and expertise, Store Associates will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Store Associate will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot 5C values of Caring, Committed, Creative, Collaborative, & Courageous. In addition, as an entry level Store Associate, you will be trained in technology and print products/services, ensuring you're equipped with the knowledge to assist customers effectively. You will apply cutting-edge sales principles to create satisfying customer interactions, contributing to the growth of our business.

We believe that the Store Associate role is essential in driving our store's success through inspiring sales brilliance and exceptional service in key areas such as Print and Technology. The ideal Store Associate should be passionate about sales, delivering exceptional service, and driving operational excellence.

The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.

Primary Responsibilities:

Customer Centric Experience:

  • Supports a positive customer-centric experience by proactively acknowledging and engaging every customer.
  • Utilizes and understands the selling program to promote the sale of the best solution as well as additional products and/or services.
  • Maintains awareness of planned advertisements, promotions, and sales and loyalty programs. 

Store Operations Commitment:

  • Consistently maintains store and print department appearance to company guidelines and keeps a neat, clean, well-stocked environment.
  • Adheres to all standards related to signage labeling and merchandise presentation.  
  • Follows the established sorting and stocking guidelines and completes freight processes.
  • Ensures freight sorting area is organized and setup in accordance with guidelines.
  • Scans, investigates, and fills inventory lows and outs daily.

Print and Tech Expertise:

  • Works to continually develop personal selling skills and product knowledge through sales and service tools provided which includes successful completion, at minimum, of Tech, Print, and other applicable training. 
  • Continued education in these areas is expected, up to and including designated certifications, if required.

Sales Techniques:

  • Ensures compliance with company policies, procedures, and practices; and supports the company's loss prevention efforts.
  • Performs other duties as assigned.

Education & Experience:

  • High school diploma or equivalent preferred
  • No prior experience required

Skills & Competencies:

  • Basic computer skills; able to use technology to access and input job-related information
  • Good interpersonal and communication skills to build relationships with clients and associates
  • Ability to read, write, and count accurately to complete documentation, use training tools, and process inventory
  • Client-focused, positive, engaging, and action-oriented, with a passion for our brand, products, services, and solutions.

About The ODP Group: The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.  

Commitment to Safety: We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.  

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned. 

Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within our organization! You may be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.  

Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.  

We will consider for employment qualified applicants with arrest and conviction records pursuant to the City & County of San Francisco Fair Chance Ordinance. 

Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. 

How to Apply:Click the "Apply Now" button and follow the instructions on each page. When you have completed the application, click the "Submit" button. 

What Office Depot employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Office Depot logo

About Office Depot

Sourced by ZipRecruiter

The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

Industry

Office supplies and stationery stores

Company size

10,000+ Employees

Headquarters location

Boca Raton, FL, US

Year founded

1986

View All Office Depot Jobs

Apply