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Customer Solutions Associate Jobs in Oregon (NOW HIRING)

Capital Markets Gateway

Solutions Associate

OR · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Role The customer onboarding phase is the foundation of the customer journey. A great process ... We are looking for a skilled Solutions Associate to join the team. In this important role, you will ...

Granicus

Associate AI Solutions Advisor

$100K - $110K/yr

  • Medical

  • Life

  • Retirement

  • PTO

We are on a mission to support our customers with meeting the needs of their communities and ... Job SummaryThe Associate AI Solutions Advisor is part of Granicus' AI Solutions team, a dynamic and ...

Epicor

Associate Presales Solution Engineer | Retail

OR · On-site +1

$62K - $100K/yr

Associate Presales Solution Engineer | Retail Join Epicor as a Presales Solution Engineer! The ... Act as a technical resource and liaison between the sales force and customer. * Act as a liaison ...

New

Five9

Associate Solution Consultant

OR · On-site +1

... customers' business needs, and quickly discern technical challenges by asking detailed and clarifying questions and presenting solutions that solve those needs. Ideal candidate has the rare ...

Elation Health

Technical Solutions Engineer

OR · On-site +1

$85K/yr

They deliver technical wins and strong product fit with customer accounts, building trust in ... Provide peer-to-peer mentorship and coaching to Technical Solutions Associates, with a focus on ...

Fabergent

Enterprise Systems Lead

Bend, OR · On-site

Preferred Microsoft Certified Solutions Associate (MCSA) VMWare Certified Associate (VCA) or ... customers and staff in a clear and concise manner both in writing and orally, in technical and non ...

Crateandbarrel

Advanced Customer Care Associate

OR · On-site +1

$14.50 - $20/hr

With a team of more than 8,000 associates spanning 130 store and distribution locations across the ... Suggest alternative product solutions and/or upsell based on customers' needs * Highly proficient ...

New

Five9

Associate Customer Success Manager

OR · On-site +1

As an Associate CSM, you will be the liaison between the customer and Five9 to address customer issues, concerns and questions and provide effective solutions in a reactive and non-designated manner.

Ziply Fiber

Sales Engineer

Beaverton, OR · On-site

$92K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role partners closely with sales teams to identify customer needs, craft tailored solutions ... Associate, CompTIA Network+, Security+, MCSA, etc.). Preferred advanced technology domain ...

Lion Gate Consulting Inc

Be Seen First

Customer Sales Associate

Portland, OR · On-site

$1.0K - $1.6K/wk

We are actively hiring a Customer Sales Associate to join our high-energy retail sales and ... Identify customer needs and recommend tailored solutions * Assist with new customer enrollments and ...

Lion Gate Consulting Inc

Be Seen First

Customer Sales Associate

Portland, OR · On-site

$1.0K - $1.6K/wk

We are actively hiring a Customer Sales Associate to join our high-energy retail sales and ... Identify customer needs and recommend tailored solutions * Assist with new customer enrollments and ...

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All JobsCustomer Solutions Associate JobsCustomer Solutions Associate Jobs in Oregon

Customer Solutions Associate information

See Oregon salary details

$9

$18

$28

How much do customer solutions associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer solutions associate in Oregon is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.34 per hour, depending on experience, location, and employer.

What is the difference between Customer Solutions Associate vs Customer Service Representative?

AspectCustomer Solutions AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentOffice settings, call centers, or remote; focus on problem-solving and technical supportCall centers, retail, or office; focus on answering inquiries and basic support
Employer & Industry UsageTech, telecom, finance, and service industriesRetail, telecom, hospitality, and service sectors
Comparison Search IntentUnderstanding roles with technical or solution-oriented focusGeneral customer support and inquiry handling

The Customer Solutions Associate typically handles more complex issues, providing technical support and tailored solutions, often requiring specific product knowledge. In contrast, the Customer Service Representative primarily manages routine inquiries and basic support. Both roles are essential in customer-facing environments but differ in complexity and focus.

What are the key skills and qualifications needed to thrive as a Customer Solutions Associate?

To thrive as a Customer Solutions Associate, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is often required. Exceptional patience, active listening, and a customer-centric attitude are soft skills that help you excel in this role. These skills and qualities are crucial for effectively resolving customer issues, ensuring satisfaction, and building long-term loyalty.

What does a Customer Solutions Associate do?

A Customer Solutions Associate is responsible for assisting customers by resolving their inquiries and issues, often through phone, email, or chat support. They work to understand customer needs, provide information about products or services, and ensure a positive customer experience. In addition, they may help troubleshoot problems, process orders or returns, and escalate complex issues to higher-level support when necessary. This role requires strong communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by Customer Solutions Associates, and how can they be addressed effectively?

Customer Solutions Associates often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on evolving products or services. To address these challenges, it's important to develop strong communication and problem-solving skills, utilize available knowledge bases, and seek guidance from team leads or more experienced colleagues when needed. Many companies provide ongoing training and support to help associates stay prepared and maintain a positive customer experience, even in high-pressure situations.

What job categories do people searching Customer Solutions Associate jobs in Oregon look for?

The top searched job categories for Customer Solutions Associate jobs in Oregon are:

What cities in Oregon are hiring for Customer Solutions Associate jobs?

Cities in Oregon with the most Customer Solutions Associate job openings:

Customer Solutions Associate jobs near you
Infographic showing various Customer Solutions Associate job openings in Oregon as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Solutions Associate

Capital Markets Gateway

OR • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

The Company 
 
Capital Markets Gateway LLC (CMG) is a capital markets-focused fintech transforming global equity capital markets (ECM) through data, technology, and connectivity. As the preferred source for ECM analytics and the first network connecting the buy-side and sell-side for ECM workflows, we are committed to reshaping how capital markets operate. Founded in 2017 by a team of ECM practitioners, CMG has completed three successful fundraising rounds and is backed by a group of the world's most prestigious financial institutions. The CMG platform is currently relied upon by 25 investment banks and 135 asset managers representing over $40 trillion in AUM. For more information, please visit www.cmgx.io.
 
The Role 
 
The customer onboarding phase is the foundation of the customer journey. A great process accelerates product adoption and shortens the time to value for customers. Onboarding our clients is collaborative in nature, and as such this is an opportunity to build trust and develop a spirit of partnership. Doing right by our customers is a core CMG value, and we believe relentless customer focus defines our success. 
We are looking for a skilled Solutions Associate to join the team. In this important role, you will be at the center of client engagement, product development, and sales, while driving CMG's strategy and vision with our customers. A genuine interest in understanding the workflows and business domain of our customers is key. You will be supporting the largest financial institutions in the world!
Responsibilities
  • Develop an in-depth understanding of our customers, their business domain, and workflows
  • Work collaboratively with customers and internal stakeholders from project inception through the go-live implementation 
  • Support customers through the onboarding journey, serving as a point of contact for project and functional inquiries 
  • Help build and execute detailed project plans to ensure the timely delivery of services and deliverables; produce weekly/monthly status reports
  • Document customer process flows, identify system gaps, and work with internal stakeholders to prioritize customer commitments and needs
  • Serve as a connector between our product development teams and our customers to ensure on-time delivery of system configurations and project go-live 
  • Build trusting and meaningful relationships with product champions and key points of contact within each customer, and stay current on their needs
  • Lead multiple implementation projects and technical software deployments 
Qualifications
  • Bachelor's degree required; Finance, Economics or Engineering preferred
  • At least 2 years of experience in any of the following: solutions management/engineering, project management, product management, account management, sales/customer success, implementations
  • Demonstrated relationship-building skills with internal and external customers
  • Strong empathy for customers and passion for project management and organization
  • Exceptional communication skills with strong attention to detail
  • Independent - enjoys taking on new challenges and running with them
  • Naturally process-oriented and adept at managing time well
  • Relatable experience in the intersection of technology and customer enablement
  • Understanding of technical aspects of software implementation is a plus 
Our Values
  • We innovate with purpose 
  • We focus on outcomes vs. output
  • We believe diverse and inclusive teams fuel innovation
  • We are humble yet candid
  • We do right by the customer 
What We Offer
  • Comprehensive benefits program (Medical, Dental & Vision)
  • Equity
  • 401k company match
  • Flexible Spending & Health Savings Account
  • Unlimited PTO
  • Remote work environment
  • Education reimbursement
  • Continuous learning opportunities
  • Life insurance
  • Employee referral bonus
  • Parental leave
$90,000 - $115,000 a year
The successful candidate's salary will be determined by non-discriminatory factors such as skills and experience. Additionally, this role is eligible to participate in our benefits program including health, dental, vision, 401K, paid time off, and our equity plan.  
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S.  
CMG embraces our ongoing commitment to building a culture reflecting the people, perspectives, and passions it represents. We will accept nothing less than equity, inclusion, and belonging for all. With the only constant in life being change, we will always listen, learn, and improve for the betterment of our teams, customers, and communities. CMG is proud to be an Equal Opportunity Employer. 
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