Customer Services Officer Jobs (NOW HIRING)

Salary: $25.71 - $36.00 Hourly
Location : Police Department 18600 Lincoln Meadows Parkway, Parker, CO 80134, CO
Job Type: Full Time
Job Number: 1605-26
Department: POLICE
Opening Date: 07/09/2026
Job Summary
Community Services Officer - Parker Police Department
Help Protect and Enhance the Quality of Life in Our Community!
Are you passionate about public service, community engagement, and helping maintain a safe and welcoming environment for residents? The Parker Police Department is seeking a unique professional, proactive, and customer-service-oriented Community Services Officer to join our team. In this important role, you will work directly with residents, businesses, pet owners, and community partners to promote compliance with Town ordinances related to animal care and control, parking enforcement, and municipal code compliance. Through education, problem-solving, and enforcement efforts, you will help preserve the high quality of life that makes Parker a great place to live, work, and visit.
At the Parker Police Department, we are committed to fostering a hometown atmosphere built on teamwork, innovation, professionalism, and service. We value employees who take initiative, communicate effectively, and approach challenges with integrity and compassion. As part of our team, you will collaborate with patrol officers, Community Development staff, residents, and other agencies to address concerns, resolve violations, and support public safety operations throughout the community.
As our Community Services Officer, you will conduct inspections, respond to calls for service, issue warnings and citations, investigate ordinance violations, assist with animal-related incidents, support non-emergency patrol operations, and educate the public on Town codes and regulations. This position requires sound judgment, strong interpersonal skills, and the ability to work independently while handling a variety of situations in a professional and respectful manner.
This is an excellent opportunity for someone who enjoys working in the community, solving problems, and making a visible impact every day. Qualified candidates must possess a high school diploma or GED and at least two (2) years of related experience. An associate degree and certifications in animal control or code enforcement are preferred. A valid Colorado driver's license and safe driving record are required. This position is designated as safety sensitive and is subject to pre-employment and random drug testing in accordance with Town policy.
Under general supervision, this position conducts ordinance enforcement activities related to animal care, parking, and municipal code compliance. The position performs inspections, responds to calls for service, documents violations, supports patrol operations, and educates the public to promote compliance and community safety.
*This position performs duties deemed to be safety sensitive. Employees holding this position participate in pre-employment and random drug testing under Town's policies*
The expected hiring range for this position is dependent upon the level the applicant is hired in at based on experience and certification.
Hiring range is: $25.71/hr - $30.86/hr. The full range goes to $36.00/hr.
Work hours are typically four (4) ten-hour shifts 6am-4pm. Schedule will either be Sunday - Wednesday or Wednesday - Sunday, based on seniority. Nights, weekends and holidays may be required. This position requires on-call rotation work.
You must be able to pass an extensive background check including but not limited to: criminal history search, job suitability exam, credit check and polygraph examination. We will not consider any candidate that has used any THC product or marijuana within the last twelve months.
NOTE: A list of disqualifiers for this position MUST be read prior to applying for this position and can be viewed atBe sure to select the 'Civilian Driving Position Applicant Disqualifiers' option for the correct list.
Timeline: (subject to change)Continuous : Accepting Applications
First Date 7/28 in the pm and then as needed: Oral Board Interviews
As needed: Chief's Interview
Backgrounds: Take 4-6 Weeks
Examples of Essential Duties
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily while consistently demonstrating the Town's core values of integrity, innovation, commitment to quality service, and teamwork. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties. The below list is intended to be illustrative of the responsibilities of this position and is not all encompassing. This job description does not constitute an employment agreement and the Town may change these duties at any time.

• Conducts on-site inspections to assess compliance with Municipal Code and issues notices of violation, warnings, citations, and summonses for Municipal Court.
• Enforces animal care and control ordinances and responds to calls for service related to animals.
• Enforces parking ordinances in accordance with Town regulations.
• Educates residents, landowners, pet owners, and agencies on applicable Town laws, ordinances, and codes, including Titles 6, 7, 8, and 9.
• Assists patrol with non-emergency calls for service, including found property, traffic control, trespass notifications, camping violations, and related support.
• Collaborates and assists with the Community Development department on related code enforcement activities as needed or required.
• Initiates corrective actions to achieve compliance and provides court testimony as required.
• Documents enforcement actions, gathers evidence, prepares reports, and maintains accurate records to support compliance efforts.
• Supports and participates in community education and outreach activities related to ordinance compliance and animal care.
• Performs other related duties as assigned.

Minimum Qualifications
The requirements listed below are representative of the education, experience, certification and/or licensure required. An equivalent combination of education and experience to perform the essential duties and meet the necessary employment standards may be considered.
Requires a high school diploma or GED equivalent supplemented by two (2) years of related experience.
An associate's degree in public administration, public relations, animal behavior, animal science, criminal justice or related field is preferred.
Possession of or ability to readily obtain a valid Driver's License issued by the State of Colorado for the type of vehicle or equipment operated; safe driving record and a minimum of two (2) years of driving history.
Possession of or ability to obtain State and National Animal Control certifications within eighteen (18) months of hire preferred.
Possession of or ability to obtain one (1) of the following certifications within eighteen (18) months of hire: the Colorado Association of Code Enforcement Officials, the American Association of Code Enforcement, the International Code Council Certified Zoning Officer, or the International Code Council Certified Property Maintenance/Housing Inspector preferred.
Employment Standards
The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Knowledge of relevant town, state, and federal laws, regulations, and policies.
• Knowledge of modern office practices and procedures.
• Knowledge of legal aspects of municipal code enforcement and administrative procedures.
• Knowledge of municipal zoning regulations, principles, practices and procedures.
• Skill in mediation, negotiation, and conflict resolution techniques.
• Skill in the use of computers and various software programs.
• Skill in verbal and written communication.
• Skill in the operation of computers and other types of modern office equipment.
• Ability to provide positive customer service attitude towards all people and handle challenging situations.
• Ability to operate and repair small/light equipment, such as power tools.
• Ability to be self-motivated and take initiative while working independently with little to no supervision.
• Ability to read and interpret maps.
• Ability to work irregular hours or on-call weekends, evening, holidays, and/or during emergency situations.

Additional Information
The working conditions described below are representative of those an employee generally encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties.
Tools & Equipment
Requires use of general office equipment such as computers, printers, telephones, and related software. Use of specialized tools or equipment may also be necessary, including but not limited to technical devices, mechanical tools, heavy equipment, machinery, public-safety-related items, or other industry-specific systems. If required by the position, the employee may operate a personal or Town-owned vehicle.
General and Sensory RequirementsThe employee is regularly required to sit, stand, walk, reach with hands and arms, and use hands and fingers to handle or operate objects, tools, or controls. Duties may also require stooping, kneeling, crouching, crawling, climbing stairs or ladders, and maintaining balance. The employee must be able to talk and hear effectively, both in person and over the phone, and must be capable of operating a vehicle if required by the role. Vision requirements include consistent near and far visual acuity, depth perception, peripheral vision, and the ability to adjust focus to allow a broad field of vision.
Heavy Physical DemandsThis position requires sustained and demanding physical activity. The employee must be able to lift, carry, push, or pull up to fifty (50) pounds frequently and more than one hundred (100) pounds occasionally with assistance.
Environment
Physical presence onsite is required. Work is primarily performed in varied indoor and outdoor locations. The noise level is variable depending on activities or location. This position occasionally involves work in inclement weather, including extreme heat, cold, wind, or precipitation. Employees in this position may be exposed to fumes, odors, dust, or airborne particles, work in proximity to moving mechanical parts or machinery, and handle potentially hazardous materials or biological substances.
Inquiries related to this job posting may be sent to
An online application for this position is required. To apply, visit the employment page of our website, www.parkeronline.org/employment. We do not accept resumes or applications from 3rd party sites. The Town of Parker is an Equal Employment Opportunity Employer.
You may enroll in the Town of Parker benefits if you are classified as a full-time employee and have completed the eligibility waiting period of 30 days. Coverage will begin the first of the month following 30 days of employment. The generous benefits package includes: medical insurance, dental insurance, vision insurance, short-term disability insurance, long-term disability insurance, life and AD&D insurance, voluntary term life insurance, 401(a) retirement plan, 457 retirement plan, holiday pay, vacation, sick leave, educational assistance program, employee assistance program and a family membership to the Parker Recreation Center and/or Field House. Benefits are subject to the terms and conditions of those plans and the summary plan descriptions, which are subject to annual budget and appropriations by Town Council.
01
By selecting 'Yes' below, I attest that I have carefully read and fully understand the criteria that will disqualify me from consideration for employment with the Town of Parker's Police Department and I am eligible to apply. Disqualification information is available on the employment page of the Town of Parker website www.parkeronline.org under the 'Police Department Employment Disqualifiers' link.

• Yes
• No

02
Please indicate your marijuana usage. NOTE: Usage is viewed based on time of application submittal.

• Never used in your lifetime
• Used more than 3 years ago
• Used less than 3 years but more than 1 year (you will be asked about this during interview phases)
• Used within last 12 months

03
Have you ever been subject to disciplinary action in current or previous jobs? (This question will not automatically disqualify you from the process, however, you are encouraged to compile all discipline/documentation as you will be asked about it in an interview should you move forward in the application process)

• Yes
• No

04
Have you ever been terminated from employment or resigned in lieu of termination from employment? (This question will not automatically disqualify you from the testing process, however, you may be asked about it in an interview)

• Yes
• No

05
Are you aware that successful candidates must complete an intrusive and comprehensive background through the police department? This will include a credit check, completing a thorough and deeply personal history packet, psychological exams, polygraph, and various other parts of our background process. This takes 4-6 weeks to complete.

• Yes
• No

06
How do you meet the minimum requirements for this position?
07
Why are you interested in this position?
Required Question