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Customer Services Intern Jobs in Arizona (NOW HIRING)

Patient Financial Services Intern Join Our Life-Saving Team! Are you ready to elevate your career ... Maintain a high level of professionalism and customer service when interacting with patients and ...

Patient Financial Services Intern Join Our Life-Saving Team! Are you ready to elevate your career ... Maintain a high level of professionalism and customer service when interacting with patients and ...

Patient Financial Services Intern Join Our Life-Saving Team! Are you ready to elevate your career ... Maintain a high level of professionalism and customer service when interacting with patients and ...

Patient Financial Services Intern Join Our Life-Saving Team! Are you ready to elevate your career ... Maintain a high level of professionalism and customer service when interacting with patients and ...

Patient Financial Services Intern Join Our Life-Saving Team! Are you ready to elevate your career ... Maintain a high level of professionalism and customer service when interacting with patients and ...

Patient Financial Services Intern Join Our Life-Saving Team! Are you ready to elevate your career ... Maintain a high level of professionalism and customer service when interacting with patients and ...

$16.75 - $21.50/hr

... customers, you'll build valuable skills while contributing to innovations that enable a more ... As a Facilities Services Intern, you'll support the critical infrastructure behind Intel ...

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Facilities Services - Intern, Bachelor's

Phoenix, AZ ยท On-site

$16.75 - $21.50/hr

... customers, you'll build valuable skills while contributing to innovations that enable a more ... As a Facilities Services Intern, you'll support the critical infrastructure behind Intel ...

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... customers, you'll build valuable skills while contributing to innovations that enable a more ... As a Facilities Services Intern, you'll support the critical infrastructure behind Intel ...

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Sales Intern

Scottsdale, AZ ยท On-site

$25/hr

Provide professional and timely customer service. * Maintain organized electronic files, contact ... Sales Intern Position $25 Per Hour. Immediate opening, Excellent pay, Benefits, and Growth Please ...

Sales Intern

Tempe, AZ ยท On-site

$25/hr

Provide professional and timely customer service. * Maintain organized electronic files, contact ... Sales Intern Position $25 Per Hour. Immediate opening, Excellent pay, Benefits, and Growth Please ...

Sales Intern

Phoenix, AZ ยท On-site

$25/hr

Provide professional and timely customer service. * Maintain organized electronic files, contact ... Sales Intern Position $25 Per Hour. Immediate opening, Excellent pay, Benefits, and Growth Please ...

The Alterations Intern will be immersed and exposed to all facets of the alterations business through servicing our Bridal and Dress customers. The Alterations Intern will be expected to assist with ...

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Customer Services Intern information

What does a customer services intern do?

A Customer Services Intern assists the customer service team by handling customer inquiries, resolving basic issues, and providing support through phone, email, or chat. They may help process orders, update customer records, and gather feedback to improve service quality. This role offers hands-on experience in understanding customer needs and learning effective communication skills. Interns also get exposure to the company's products or services and learn how to handle challenging situations professionally.

What are the key skills and qualifications needed to thrive as a customer services intern, and why are they important?

To thrive as a Customer Services Intern, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or ongoing college coursework. Familiarity with customer relationship management (CRM) software and basic office tools like email and spreadsheets is often expected. Customer orientation, patience, and teamwork are standout soft skills in this position. These skills and qualities are crucial for providing effective support, resolving issues efficiently, and ensuring a positive customer experience.

What is the difference between Customer Services Intern vs Customer Support Representative?

AspectCustomer Services InternCustomer Support Representative
Required CredentialsHigh school diploma or ongoing college educationHigh school diploma; some roles prefer post-secondary education
Work EnvironmentInternship setting, often in office or retailCustomer service centers, call centers, or online support
Employer & Industry UsageEntry-level, temporary position in various industriesFull-time or part-time role in retail, tech, telecom, etc.
Common Search & Comparison IntentUnderstanding entry-level customer service rolesSeeking customer support jobs or career progression

The Customer Services Intern role is typically an entry-level, temporary position aimed at gaining experience, often requiring minimal credentials. In contrast, a Customer Support Representative is a more permanent, full-time role focused on resolving customer issues. Both roles are common in various industries and serve as foundational customer service positions, but they differ mainly in duration, responsibilities, and career development potential.

What are the most commonly searched types of Customer Services jobs in Arizona?

The most popular types of Customer Services jobs in Arizona are:

What cities in Arizona are hiring for Customer Services Intern jobs?

Cities in Arizona with the most Customer Services Intern job openings:

Patient Financial Services Intern

PHI Health

Tempe, AZ โ€ข On-site

$17.02/hr

Part-time

Posted 25 days ago


Job description

Patient Financial Services Intern
Join Our Life-Saving Team!
Are you ready to elevate your career to new heights? PHI Health is looking for dynamic, driven individuals to join our team. We are committed to providing top-tier emergency medical services with unmatched speed and efficiency, saving lives when every second counts. By supporting our mission from the ground, you will play a crucial role in orchestrating the seamless operations that keep our advanced fleet soaring and our patients safe.
With PHI Health you'll collaborate with the best minds in the industry, driving initiatives that enhance our services and expand our reach to those who need it most. If you're passionate about making a difference and thrive on challenges, PHI Health offers an extraordinary opportunity to impact lives and develop your professional career in a meaningful way.
Who We Are:
PHI Health is the leading air ambulance provider in the United States. With an unmatched safety record and the best aviation, medical and communication specialists in the field, we set the standard in the air medical industry. We transport more than 22,000 patients each year from our more than 80 bases across the country, all while offering services and outreach education to local communities and leading healthcare systems. Our mission is simple: move communities to health while maintaining the highest standard of safety, period.
Position Overview:
Under the guidance and supervision of the Manager, Patient Financial Services, the Intern, PFS will receive training in the fundamental aspects of medical billing and collections. This role offers progressive learning opportunities, focusing on insurance payer requirements, patient advocacy principles, and the performance of demographic and payer research to support the revenue cycle process.
Job Summary:
  • Depending upon the PFS team assigned, the Intern will primarily complete the following tasks:
  • Basic working knowledge of HCPCS, CPT, ICD-9/ICD-10 codes and medical terminology
  • Demonstrate the ability to contact insurance and government agencies to obtain eligibility, to process authorizations or discuss benefits and billing requirements
  • Identify appropriate contacts and communicate in a professional manner with all facilities and first responders to obtain demographic information for billing
  • Prepare and submit clean insurance claims to payers electronically and by paper, as required
  • Monitor claim status and follow up on unpaid or rejected claims to ensure timely reimbursement
  • Follow up on outstanding insurance and patient account balances to ensure timely reimbursement
  • Communicate with insurance companies to resolve denied, delayed, or underpaid claims
  • Document all collection activity and payer correspondence within the billing system
  • Maintain a high level of professionalism and customer service when interacting with patients and payers
  • Review medical documentation to assign accurate ICD-10, CPT, and HCPCS codes for diagnoses, procedures, and services
  • Maintain up-to-date knowledge of coding changes, payer requirements, billing guidelines and industry compliance regulations
  • Protect patient confidentiality and comply with HIPAA regulations in all billing, collection and coding activities
  • Complying with Company HS&E policy and procedures
  • Responsible for supporting company Safety Management Systems activities
  • Understand and provide visible support of Destination Zero
  • Other duties and responsibilities as assigned

Schedule/Location:
  • 5 & 2
  • Phoenix, AZ

Compensation:
  • $17.02/hr

The Successful Candidate Will Have:
  • High school diploma or equivalent required
  • Must be participating in an education-related internship with a certified program.
  • Must have knowledge of general office procedures using office equipment
  • Must have general PC skills and some knowledge of Microsoft Office including Word and Excel
  • Must have prior experience with email and using the web
  • This position is designated Safety Sensitive for purposes of the Arizona Medical Marijuana Act.

Organizational Competencies:
  • Safe. We are absolute in our belief in the tenets of Destination Zero and that Zero is not only achievable, but the only acceptable outcome.
  • Efficient. We are focused on outcomes that are smart and responsible by making the best use of our resources to maximize overall productivity and achieve sustainable profitability as a high performing organization.
  • Quality. We are committed to ensuring excellent organizational performance which produces sustainable and reliable outcomes.
  • Service. We are dedicated to the service of our customers, our communities and each other.

Behavioral Competencies:
  • Show Real Grit - With safety as your guide, you pursue every task with drive, energy and a commitment to finish. You give all that the situation requires, even in the face of resistance or setbacks. You serve with resiliency, determined to help others.
    Perform with Integrity - You always do what's right.
    Be a great team player - In order to achieve the best possible outcomes for our patients and customers, you must treat others with dignity and respect, and be committed to working as a cohesive team toward a common purpose.
    Give and Get Help - Giving your all in the service of others can tax your wellbeing. Know the signs and have the courage to give help and get help when needed.

The PHI Health Advantage:
For more than 40 years, our company has been providing critical air medical transport services across the country. As an organization, we outfit each aircraft we fly with the most advanced technology, subject our crews to the most rigorous protocols and training and pioneer the most-forward thinking safety program in the country.
Everything that we do comes back to the safety of our crew and our patients. Our accident rate is well below the national average, and we were the first to receive the Vision Zero Aviation Safety Award. This belief has guided us towards a number of industry firsts and has given us the highest safety rating in the industry.
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DISCLAIMER
The above Statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
PHI, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws