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Customer Services Assistant Jobs in Arizona (NOW HIRING)

Hobaica Services

Customer Services Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

Greet walk-in customers and provide front-desk support * Assist with club memberships, warranties, and quality control processes * Handle customer follow-up, open estimates, and service bookings ...

Dollartree

Customer services associate

Tempe, AZ · On-site

$14 - $19.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer services associate

Tempe, AZ · On-site

$14 - $19.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

P.F. Chang's

Office Services Assistant

Scottsdale, AZ · On-site

Minimum of 2 years of administrative, office assistant, receptionist, facilities, hospitality, or customer service experience preferred. * Experience supporting a corporate office, restaurant ...

PF Changs

Office Services Assistant

Scottsdale, AZ

Minimum of 2 years of administrative, office assistant, receptionist, facilities, hospitality, or customer service experience preferred. * Experience supporting a corporate office, restaurant ...

PF Changs

Office Services Assistant

Scottsdale, AZ

Minimum of 2 years of administrative, office assistant, receptionist, facilities, hospitality, or customer service experience preferred. * Experience supporting a corporate office, restaurant ...

HRS Talent Solutions

Customer Service Assistant

Tucson, AZ · On-site

$16.75 - $23/hr

About the job Customer Service Assistant Customer Service Assistant Entry-Level Customer Support & Service Coordination Role About the Role We are currently hiring for a Customer Service Assistant ...

Clopay

Customer Services Rep. - Hybrid

Goodyear, AZ · On-site

$15.50 - $21/hr

Promote and teach Company's sales strategies at every occasion. * Assist all departments in efficient communication with internal and external customers; maintain positive customer, vendor, and ...

Clopay

Customer Services Rep. - Hybrid

Goodyear, AZ · On-site

$15.50 - $21/hr

Promote and teach Company's sales strategies at every occasion. * Assist all departments in efficient communication with internal and external customers; maintain positive customer, vendor, and ...

Ontic

Customer Service Assistant

Tempe, AZ · On-site

$16.75 - $23/hr

As a Customer Service Assistant, you'll be one of the first points of contact for our customers ... Providing clear and accurate information about our products, services, and processes. * Processing ...

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Customer Services Assistant information

What is a customer services assistant?

Customer Services Assistants are professionals responsible for providing support and assistance to customers, either in person, over the phone, or via digital channels. Their main duties include answering customer queries, resolving complaints, processing orders, and ensuring a positive experience for clients. They often work in retail, call centers, banks, or other customer-facing industries. Strong communication and problem-solving skills are essential for this role. Customer Services Assistants play a vital part in maintaining customer satisfaction and representing the company's values.

What are the key skills and qualifications needed to thrive as a customer services assistant?

To thrive as a Customer Services Assistant, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and point-of-sale (POS) systems is commonly required. Patience, active listening, and a positive attitude help you stand out in interactions with customers and team members. These skills and qualities are crucial for efficiently resolving customer issues and ensuring a positive customer experience.

What are some common challenges faced by customer services assistants, and how can they be effectively managed?

Customer Services Assistants often encounter high call volumes, irate customers, and the need to resolve complex issues swiftly. Managing these challenges requires strong communication skills, patience, and the ability to remain calm under pressure. Successful assistants utilize active listening and empathy to de-escalate tense situations, while leveraging company resources and teamwork to find solutions. Regular training and support from supervisors also play a key role in handling these challenges effectively.

What is the difference between Customer Services Assistant vs Retail Sales Associate?

AspectCustomer Services AssistantRetail Sales Associate
Required credentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience beneficial
Work environmentCall centers, customer support desks, retail storesRetail stores, shopping malls, supermarkets
Employer & industry usageCustomer service departments across various industriesRetail industry, sales-focused environments
Common search intentCustomer support, service roles, communication skillsSales, product knowledge, customer interaction

While both roles involve interacting with customers, a Customer Services Assistant primarily focuses on resolving customer issues and providing support, often in a call center or support desk setting. In contrast, a Retail Sales Associate emphasizes selling products and assisting customers in a retail environment. Both roles require strong communication skills and a high school diploma, but their daily tasks and work settings differ.

Is remote customer services assistant a stressful job?

A remote customer services assistant role can be stressful due to handling customer inquiries, complaints, and maintaining productivity remotely. Managing high call volumes, meeting performance targets, and using communication tools like live chat or email can contribute to stress levels, but proper training and support can help mitigate these factors.

What are the most commonly searched types of Customer Services jobs in Arizona?

The most popular types of Customer Services jobs in Arizona are:

What cities in Arizona are hiring for Customer Services Assistant jobs?

Cities in Arizona with the most Customer Services Assistant job openings:

Customer Services Assistant jobs near you
Infographic showing various Customer Services Assistant job openings in Arizona as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Customer Services Representative

Hobaica Services

Phoenix, AZ • On-site

$16 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Hobaica Services | Phoenix, AZ

Work with a stellar team at Hobaica Services, proudly serving Arizona since 1952. We believe employees are family and value both personal and professional growth. If you're ready to take the next step in your career, we'd love to meet you.

Position Summary

The Customer Service Representative is a full-time, in-office role responsible for managing inbound customer communication, scheduling, administrative support, and customer follow-up. This position reports to the Office Manager and plays a key role in delivering a 5-star customer experience.

Schedule: Monday-Friday, 8:00 AM-5:00 PM (overtime may be required during peak season)

Key Responsibilities

  • Answer incoming calls and schedule service appointments
  • Greet walk-in customers and provide front-desk support
  • Assist with club memberships, warranties, and quality control processes
  • Handle customer follow-up, open estimates, and service bookings
  • Assist with parts and warranty administration
  • Participate in on-call customer service and dispatch rotation

Qualifications

  • Customer service experience required
  • Strong communication, organization, and multitasking skills
  • High school diploma or equivalent required (college preferred)

Benefits

  • Competitive pay and great work environment
  • Opportunities for career growth and continued training
  • Competitive pay with bonus and commission opportunities
  • Comprehensive benefits - Medical, Dental, Vision insurance 
  • 401K retirement plan with partial company match 
  • Life insurance coverage
  • Paid vacation and holidays
  • Company events 

Work Environment:

This position primarily operates in an office environment and requires the ability to remain in a stationary position for extended periods of time. Frequently operates a computer and other standard office equipment. Occasionally moves items up to 20 pounds. Ability to communicate and exchange accurate information with internal and external stakeholders is required. Must be able to work under centrally controlled fluorescent lighting.

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