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Customer Service Walmart Jobs in Quebec (NOW HIRING)

Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide ...

CA$19.05/hr

Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide ...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...

Ensure a high level of customer service while ensuring task completion. Plans and executes ... Walmart will accommodate the disability-related needs of applicants and associates as required by ...

Ensure a high level of customer service while ensuring task completion. Plans and executes ... Walmart will accommodate the disability-related needs of applicants and associates as required by ...

Ensure a high level of customer service while ensuring task completion. Plans and executes ... Walmart will accommodate the disability-related needs of applicants and associates as required by ...

Ensure a high level of customer service while ensuring task completion. Plans and executes ... Walmart will accommodate the disability-related needs of applicants and associates as required by ...

Ensure a high level of customer service while ensuring task completion. Plans and executes ... Walmart will accommodate the disability-related needs of applicants and associates as required by ...

Ensure a high level of customer service while ensuring task completion. Plans and executes ... Walmart will accommodate the disability-related needs of applicants and associates as required by ...

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Customer Service Walmart information

See Quebec salary details

$8

$19

$32

How much do customer service walmart jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for customer service walmart in Quebec is $19.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Walmart vs Customer Support Associate?

AspectCustomer Service WalmartCustomer Support Associate
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; familiarity with customer service software
Work EnvironmentRetail store setting, face-to-face customer interactionsCall centers or online support platforms, remote or office-based
Employer & Industry UsageWalmart retail stores, customer service rolesVarious industries including retail, tech, and service sectors
Common Search & ComparisonCustomer Service WalmartCustomer Support Associate

Customer Service Walmart primarily involves in-store, face-to-face interactions with customers at Walmart retail locations. In contrast, Customer Support Associates often work in call centers or online support environments, assisting customers remotely. Both roles require strong communication skills and basic technical knowledge, but they differ in work setting and daily tasks.

What's the easiest position to work at Walmart?

The easiest position at Walmart is often considered to be a cashier or sales associate, as these roles typically involve straightforward tasks like scanning items and assisting customers. These positions usually require minimal prior experience and involve basic customer service skills, making them accessible for new employees.

What are the key skills and qualifications needed to thrive as a Customer Service Associate at Walmart, and why are they important?

To thrive as a Customer Service Associate at Walmart, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, Walmart's internal software, and basic computer skills are typically required. Patience, a positive attitude, and the ability to remain calm under pressure help you excel in managing customer interactions. These skills ensure excellent customer experiences, efficient issue resolution, and contribute to the store's overall success.

Can you work from home for Walmart?

Customer Service roles at Walmart are typically in-store positions that require physical presence to assist customers and manage store operations. While some remote customer service jobs may be available in other companies, Walmart's customer service roles generally do not offer work-from-home options. Job seekers should review specific job postings for remote opportunities or flexible schedules.

What does a customer service representative do at Walmart?

A customer service representative at Walmart assists customers by answering questions, resolving issues, and providing information about products and services. They handle transactions at the checkout, process returns, and maintain a positive shopping experience, often using point-of-sale systems and communication skills. The role typically requires good interpersonal skills and knowledge of store policies.

What are some common challenges faced by Customer Service associates at Walmart, and how can they be managed effectively?

Customer Service associates at Walmart often encounter high volumes of customer inquiries, ranging from product returns to resolving complaints. Managing customer expectations and maintaining a positive attitude during busy periods can be challenging. Effective communication, patience, and a thorough understanding of store policies are key to handling these situations. Teamwork is also essential, as associates frequently collaborate with other departments to resolve customer issues promptly. Proactively seeking support from supervisors and utilizing available training resources can help associates build confidence and provide excellent service.

What are customer service jobs at Walmart?

Customer service jobs at Walmart involve assisting customers with inquiries, returns, exchanges, and ensuring a positive shopping experience. Employees in these roles may work at the customer service desk, handle phone calls, process refunds, and resolve issues or complaints. They play a crucial role in maintaining customer satisfaction and supporting store operations. Strong communication and problem-solving skills are important for success in this position.

Does Walmart pay $18 an hour?

Walmart customer service associates typically earn around $13 to $15 per hour, depending on location and experience. Some roles or locations may offer higher wages, but $18 an hour is above the standard starting pay for this position. Wages can also vary based on shifts, seniority, and additional benefits.
What are popular job titles related to Customer Service Walmart jobs in Quebec? For Customer Service Walmart jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Customer Service Walmart jobs in Quebec look for? The top searched job categories for Customer Service Walmart jobs in Quebec are:
Infographic showing various Customer Service Walmart job openings in Quebec as of July 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,788 per year, or $19.1 per hour.

(CAN) Customer Service Manager

Walmart

Rimouski, QC • On-site

CA$19.55/hr

Part-time

Re-posted 13 days ago


Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,311 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers


Job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance for company programs and operational standards. If you are looking for an exciting job in customer service or retail, working as a Customer Service Manager may be a great fit for you!What you'll do...

1. Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.
2. Handles customer and Associate concerns and provide guidance as required.
3. Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as provides assistance to outlying registers.
4. Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety.
5. Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines.
6. Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing "Failure to Deactivate" Logs.
7. Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy.
8. Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs.


The minimum rate of pay for this position starts from $19.55.

Le taux horaire minimum pour ce poste debute a 19.55.Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or olderPreferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

415 Montee Industrielle-Et-Commerciale, Rimouski, QC G5M 1Y1, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.


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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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