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Customer Service Typing Jobs in Illinois (NOW HIRING)

GC America

Ortho Customer Service Representative

Alsip, IL · On-site

$16.25 - $22.25/hr

Must have proficient typing skills. * Strong sense of professionalism and discretion required ... Customer Service experience * Excellent verbal communication skills (diction, clarity ...

KENNEY'S PEST CONTROL INC

Scheduling & CSR

Moline, IL · On-site

$14.50 - $19.75/hr

Customer Service Representative & Scheduler Kenney's Pest Control is a trusted, industry leader ... Strong typing/keyboarding skills and attention to detail. * Excellent communication skills, both ...

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Customer Service Typing information

See Illinois salary details

$9

$18

$26

How much do customer service typing jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service typing in Illinois is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.29 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for customer service typing?

Success in a Customer Service Typing role relies on fast and accurate typing skills, strong attention to detail, and previous experience in customer support or data entry. Familiarity with customer relationship management (CRM) software, online chat platforms, and standard office software is often required. Excellent written communication, patience, and problem-solving skills help individuals excel when responding to customer inquiries and resolving issues. These abilities ensure customer interactions are handled efficiently and professionally, leading to greater satisfaction and smoother operations.

What does a customer service typing do?

A typical day for someone in Customer Service Typing involves responding to customer inquiries through email, live chat, or messaging platforms, accurately documenting interactions, and updating customer records. You may work independently or as part of a larger customer service team, collaborating to resolve customer issues and escalate more complex problems when necessary. The environment tends to be fast-paced with set performance metrics such as response time and accuracy. Regular feedback and opportunities for skill development are common, and high performers may advance to supervisory or specialized customer service positions over time.

What is a customer service typing?

A Customer Service Typing job involves assisting customers through written communication, such as live chat, emails, or online support systems. Responsibilities typically include responding to inquiries, processing requests, and resolving issues efficiently. Strong typing skills, attention to detail, and excellent written communication are essential. This role is ideal for those who prefer text-based interaction over phone calls. Many businesses, including e-commerce and tech companies, hire for this position to enhance customer support.

What are the most commonly searched types of Customer Service Typing jobs in Illinois? The most popular types of Customer Service Typing jobs in Illinois are:
What are popular job titles related to Customer Service Typing jobs in Illinois? For Customer Service Typing jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Customer Service Typing jobs in Illinois look for? The top searched job categories for Customer Service Typing jobs in Illinois are:
Customer Service Typing jobs near you
Infographic showing various Customer Service Typing job openings in Illinois as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,886 per year, or $18.2 per hour.

Customer Service Representative

AmeriCold Inc.

Bloomingdale, IL

$16 - $21.75/hr

Full-time

Posted 9 days ago

Americold Logistics rating

7.1

Company rating: 7.1 out of 10

Based on 117 frontline employees who took The Breakroom Quiz

203rd of 360 rated logistics

Job description

Description

What You'll Do

You will respond to customer inquiries and complaints regarding work orders, shipments, and inventory counts while ensuring prompt and efficient service. You will act as a liaison between customers and internal teams to facilitate account administration, scheduling, and order processing, and provide clerical support including maintaining records and answering phones. Occasional travel by automobile and airplane may be required for business purposes.

Essential Functions

  • Respond to customer inquiries and complaints related to work orders, shipments, and inventory counts.
  • Report customer feedback to management for continuous improvement.
  • Serve as a liaison between customers and internal teams for account administration, invoicing, and credit changes.
  • Generate and process paperwork for customer work orders, including special requests, expediting orders, tracking, and maintaining inventory records.
  • Verify computer-generated invoices to ensure proper account billing.
  • Provide clerical support by overseeing order paperwork, maintaining files, answering phones, and greeting visitors.
  • Schedule loads, maintain updated reports, and resolve issues with refused product, over short, and damaged orders.
  • Other essential duties may be applicable and assigned as necessary.

What Experience and Education You Need

  • High school diploma or general education degree (GED) required.
  • Minimum 0 years of experience required in customer service or clerical work.
  • Ability to communicate clearly with customers and team members in writing and verbally.
  • Demonstrated ability to resolve customer complaints efficiently.
  • Accurate typing and data entry skills.

What Could Set You Apart

  • Ability to manage multiple tasks efficiently.
  • Adaptability and initiative in dynamic work environments.
  • Experience working with challenging customers.
  • Understanding of customer product storage and handling requirements.
  • Ability to collaborate effectively with colleagues and respond appropriately to feedback.
  • Familiarity with Warehouse Management Systems.
  • Familiarity with Microsoft Office Suite.
  • Experience operating desktop computers.

Physical Requirements

  • Requires several hours per day of sitting, getting up and down from chairs, reaching, and/or bending.
  • Requires manual dexterity with normal hand and finger movements for typical office work, including the operation of computers, telephones, and similar equipment.
  • Requires ability to comprehend and communicate with others verbally and/or in writing.
  • May require travel by automobile and airplane for business.
  • May require visits to warehouse operations in temperatures at or below freezing.
  • May require the occasional lifting, carrying, positioning, and/or moving of objects weighing up to 20 pounds.

Americold is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability status, as a protected veteran or any other protected category under applicable federal, state and local laws. EOE/AA M/F/D/V.

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