1

Customer Service Trainee Jobs in Lansing, IL (NOW HIRING)

Retail Customer Service

Chicago, IL ยท On-site

$16.60 - $18/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

Retail Customer Service

Calumet City, IL ยท On-site

$14.25 - $15.75/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

Retail Customer Service

Harvey, IL ยท On-site

$15 - $18/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

Retail Customer Service

Harvey, IL ยท On-site

$15 - $18/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...

Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...

Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...

Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...

Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...

Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...

Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...

Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...

Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...

Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...

Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...

next page

Showing results 1-20

Customer Service Trainee information

See Lansing, IL salary details

$13

$20

$35

How much do customer service trainee jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer service trainee in Lansing, IL is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $23.70 per hour, depending on experience, location, and employer.

What is a customer service trainee?

Customer Service Trainees are entry-level professionals who are learning the skills and knowledge necessary to assist customers effectively. They typically undergo training programs to understand company products, policies, and procedures, as well as to develop communication and problem-solving abilities. Their main role is to support experienced customer service representatives while gaining hands-on experience in handling customer inquiries and resolving issues. Over time, trainees are expected to become proficient and transition into full customer service roles.

What are the key skills and qualifications needed to thrive as a customer service trainee?

To thrive as a Customer Service Trainee, you need effective communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, basic computer proficiency, and exposure to helpdesk software are commonly expected. Patience, active listening, and a positive attitude are valuable soft skills that help build rapport with customers and resolve issues efficiently. These skills ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service trainees and how are they typically addressed?

Customer Service Trainees often face challenges such as handling difficult customers, learning company-specific systems, and managing a high volume of inquiries. These challenges are typically addressed through comprehensive onboarding programs, mentoring from experienced team members, and ongoing training in communication and problem-solving skills. Most organizations also provide regular feedback and support, helping trainees build confidence and competence in their roles as they progress.

What is the difference between Customer Service Trainee vs Customer Service Representative?

AspectCustomer Service TraineeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; some roles may prefer additional certifications
Work EnvironmentTraining programs, entry-level settingsCustomer-facing roles in retail, call centers, or service offices
Employer UsageInternship or training programs within companiesFull-time or part-time customer support roles
Search & Comparison IntentLearning about entry-level training rolesSeeking customer service job opportunities

In summary, a Customer Service Trainee is typically an entry-level position focused on training and skill development, often within a structured program. A Customer Service Representative is a more experienced role responsible for handling customer inquiries and providing support. The trainee role is ideal for those starting their career, while the representative role requires some prior knowledge or experience.

How to get into customer service trainee with no experience?

To become a customer service trainee with no experience, focus on developing strong communication and problem-solving skills, and consider completing relevant training or certifications such as customer service courses. Entry-level positions often require a positive attitude and willingness to learn, making internships or volunteer work valuable for gaining initial experience.

What career paths can start with a customer service trainee?

A customer service trainee can progress into roles such as customer service representative, team lead, supervisor, or customer experience specialist. Gaining experience in communication, problem-solving, and product knowledge can also lead to careers in sales, account management, or administrative positions within the same organization.

What are the most commonly searched types of Customer Service jobs in Lansing, IL?

The most popular types of Customer Service jobs in Lansing, IL are:

CUSTOMER SERVICE - weekly pay!

Genesis Marketing Inc.

Chicago, IL โ€ข On-site

$16.50 - $22.50/hr

Other

Re-posted 24 days ago


Job description

Our company specializes in helping the largest and most valuable companies in the world to increase their book of business. We are seeking for a Customer Service Representative to join our fast-growing team! Qualifications: Minimum of 2 years of customer service experience Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent communication skills Consult with customers face to face Provide and show value of product to customers Document and update customer records based on interactions Train and develop new trainees