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Customer Service Trainee Jobs in Nevada (NOW HIRING)

Sierra Air

Comfort Advisor Trainee

Sparks, NV

$100K - $110K/yr

The Comfort Advisor Trainee (Residential HVAC Sales Advisor Trainee) role is an entry-level ... This position is perfect for someone passionate about customer service and wanting to grow their ...

Sierra Air

Comfort Advisor Trainee

Reno, NV · On-site

$100K - $110K/yr

The Comfort Advisor Trainee (Residential HVAC Sales Advisor Trainee) role is an entry-level ... This position is perfect for someone passionate about customer service and wanting to grow their ...

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How much do customer service trainee jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer service trainee in Nevada is $21.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $24.71 per hour, depending on experience, location, and employer.

What is a customer service trainee?

Customer Service Trainees are entry-level professionals who are learning the skills and knowledge necessary to assist customers effectively. They typically undergo training programs to understand company products, policies, and procedures, as well as to develop communication and problem-solving abilities. Their main role is to support experienced customer service representatives while gaining hands-on experience in handling customer inquiries and resolving issues. Over time, trainees are expected to become proficient and transition into full customer service roles.

What are the key skills and qualifications needed to thrive as a customer service trainee?

To thrive as a Customer Service Trainee, you need effective communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, basic computer proficiency, and exposure to helpdesk software are commonly expected. Patience, active listening, and a positive attitude are valuable soft skills that help build rapport with customers and resolve issues efficiently. These skills ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service trainees and how are they typically addressed?

Customer Service Trainees often face challenges such as handling difficult customers, learning company-specific systems, and managing a high volume of inquiries. These challenges are typically addressed through comprehensive onboarding programs, mentoring from experienced team members, and ongoing training in communication and problem-solving skills. Most organizations also provide regular feedback and support, helping trainees build confidence and competence in their roles as they progress.

What is the difference between Customer Service Trainee vs Customer Service Representative?

AspectCustomer Service TraineeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; some roles may prefer additional certifications
Work EnvironmentTraining programs, entry-level settingsCustomer-facing roles in retail, call centers, or service offices
Employer UsageInternship or training programs within companiesFull-time or part-time customer support roles
Search & Comparison IntentLearning about entry-level training rolesSeeking customer service job opportunities

In summary, a Customer Service Trainee is typically an entry-level position focused on training and skill development, often within a structured program. A Customer Service Representative is a more experienced role responsible for handling customer inquiries and providing support. The trainee role is ideal for those starting their career, while the representative role requires some prior knowledge or experience.

How to get into customer service trainee with no experience?

To become a customer service trainee with no experience, focus on developing strong communication and problem-solving skills, and consider completing relevant training or certifications such as customer service courses. Entry-level positions often require a positive attitude and willingness to learn, making internships or volunteer work valuable for gaining initial experience.

What career paths can start with a customer service trainee?

A customer service trainee can progress into roles such as customer service representative, team lead, supervisor, or customer experience specialist. Gaining experience in communication, problem-solving, and product knowledge can also lead to careers in sales, account management, or administrative positions within the same organization.

What are the most commonly searched types of Customer Service jobs in Nevada?

The most popular types of Customer Service jobs in Nevada are:

What cities in Nevada are hiring for Customer Service Trainee jobs?

Cities in Nevada with the most Customer Service Trainee job openings:

Customer Service Trainee jobs near you
Infographic showing various Customer Service Trainee job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $44,796 per year, or $21.5 per hour.

Assistant Manager Trainee- Part Time

Big 5 LLC

Las Vegas, NV

$13.10 - $14.10/hr

Part-time

Re-posted 8 days ago

Big 5 Sporting Goods rating

5.3

Company rating: 5.3 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

547th of 734 rated retailers

Job description

With nearly 400 stores across the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 70 years, everything we do comes down to having the most energetic, sports-minded individual on our team.

Role Overview

The Assistant Manager Trainee Part-time position is the perfect career opportunity for the sports and outdoor enthusiast. The qualities of our team members serve as a foundation for future growth, and our managers provide leadership and direction to the entire store team.

Our Assistant Manager Trainee Part-time gains knowledge and experience, required for promotion to higher management positions under direction of experienced personnel, by performing the following duties personally or through subordinates. A well-defined training program will be provided to help you develop your way in our management structure. When you join Big 5, you will enjoy a fast-paced work environment with opportunities for growth. This entry-level position is purposely designed to be transitory and generally lasts 6-18 months after promotion to the next level. A well-defined training program will be provided to help you develop your way into a management position. Candidates who apply for this position should be enthusiastic, energetic, sports-minded people with solid customer service backgrounds and/or educational paths well-suited for the industry.

Primary Duties

  • Provide excellent customer service and assist customers throughout the store
  • Answer phone calls and respond to customer inquiries
  • Recommend products and suggest add-on sales
  • Merchandising and compliance of all company policies
  • Setting promotional signage
  • Checking and retrieving merchandise from stockroom as needed
  • Maintain a clean, organized, and fully stocked sales floor
  • Receive merchandise shipment
  • Assist with store opening and closing procedures
  • Training newly hired associates
  • Directing sales and cashier associates throughout the store
  • Inventory control and enforcement of loss prevention policies
  • Enforcement of all company policies
  • Performs or may perform additional duties as assigned by management and supervision

Position Requirements

  • Must be 21 years of age or older
  • Strong communication and interpersonal skills
  • Must possess basic organizational and/or applicable math skills
  • Detail-oriented and reliable
  • Ability to work in a fast-paced environment
  • Basic knowledge of sporting goods is a plus
  • Must possess High School diploma, GED, or High School Equivalency Exam
  • Flexible Scheduling
  • Upon accepting a position offered, candidate will be subject to E-Verify
  • Light to moderate lifting may be required, with or without reasonable accommodation

Benefits

Flexible Schedule, Employee Merchandise Discount, Ticket Discounts to Top Attractions and Events, Employee Referral Program, Paid Sick Leave, Ticket Discounts to Top Attractions and Events, *Dental, Medical Insurance (*Must regularly work at least 1560 hours per year to maintain Medical, Dental eligibility), *Savings and Profit-Sharing Plan – 401k/Roth IRA (*Must work at least 1000 hours per year to qualify for 401k eligibility).

Pay Scale: $13.10 - $14.10 per hour

What Big 5 Sporting Goods employees say

Pay

Benefits

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