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Customer Service Therapy Jobs (NOW HIRING)

Generis Tek Inc

Customer Service Tech

Austin, TX · On-site

$23/hr

Customer Service Tech/Patient Support Specialist We are seeking an experienced patient support ... The Therapy Navigation Team Associate will require an overall ability to develop strong ...

New

Jaco Rehab

Customer Service Agent

Mililani, HI

$20 - $23/hr

We pride ourselves on providing one-on-one care to our patients, which focuses on manual therapy ... We are seeking a friendly, organized, and detail-oriented Customer Service Agent to support our ...

Jaco Rehab

Customer Service Agent

Mililani, HI · On-site

$20 - $23/hr

We pride ourselves on providing one-on-one care to our patients, which focuses on manual therapy ... We are seeking a friendly, organized, and detail-oriented Customer Service Agent to support our ...

Jaco Rehab

Customer Service Agent

Mililani, HI · On-site

$20 - $23/hr

Customer Service Agent At JACO Rehab, our mission is to empower our patients by providing ... We pride ourselves on providing one-on-one care to our patients, which focuses on manual therapy ...

Jaco Rehab

Customer Service Agent

Mililani, HI · On-site

We pride ourselves on providing one-on-one care to our patients, which focuses on manual therapy ... We are seeking a friendly, organized, and detail-oriented Customer Service Agent to support our ...

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Customer Service Therapy information

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$9

$18

$26

How much do customer service therapy jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for customer service therapy in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are popular job titles related to Customer Service Therapy jobs?

For Customer Service Therapy jobs, the most frequently searched job titles are:

Customer Service Representative

Wilson, NC

FYZICAL Therapy and Balance Centers
See more jobs at FYZICAL Therapy and Balance Centersexternal

$14 - $19/hr

Full-time

Re-posted 11 days ago

FYZICAL rating

6.1

Company rating: 6.1 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

Job description

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Wilson, NC, that is a perfect fit for you!
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  
This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today!
Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Wilson, NC!
We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities
  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival
Required Skills
  • 3yrs experience
  • Scheduling and Benefit Verification experience a must , Billing experience a plus
  • High school diploma or equivalent
  • Valid driver's license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

What FYZICAL employees say

Pay

Benefits

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