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Customer Service Tech Jobs in New Mexico (NOW HIRING)

LHH US

Customer Service

Albuquerque, NM

$18 - $20/hr

Customer Service Representative Albuquerque, NM | Fully Onsite | $18.00 - $20.00 per hour LHH is ... Comfortable navigating computer systems and learning new technology platforms * Effective problem ...

LHH US

Customer Service

Albuquerque, NM

$18 - $20/hr

Customer Service Representative Albuquerque, NM | Fully Onsite | $18.00 - $20.00 per hour LHH is ... Comfortable navigating computer systems and learning new technology platforms * Effective problem ...

DKD Enterprises

Electrical Service Tech

Albuquerque, NM · On-site

$35/hr

The Service Technician is responsible for diagnosing, repairing, maintaining, and installing ... Communicate clearly and professionally with customers regarding electrical issues and completed ...

MCI Careers

Customer Service Advisor

Las Cruces, NM · On-site

$12 - $14.10/hr

Las Cruces, NM MCI is one of the fastest-growing tech-enabled business services companies in the ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

MCI Careers

Customer Service Advisor

Las Cruces, NM · On-site

LOCATIONLas Cruces, NMPOSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

MCI Careers

Customer Service Advisor

Las Cruces, NM · On-site

$12 - $14.10/hr

LOCATION Las Cruces, NM POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

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All JobsCustomer Service Tech JobsCustomer Service Tech Jobs in New Mexico

Customer Service Tech information

See New Mexico salary details

$10

$19

$30

How much do customer service tech jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service tech in New Mexico is $19.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.68 per hour, depending on experience, location, and employer.

What is a customer service tech?

A Customer Service Tech is responsible for assisting customers with technical issues, troubleshooting problems, and providing product support. They may work over the phone, via email, or through live chat to help resolve technical inquiries. This role requires strong problem-solving skills, patience, and the ability to explain complex solutions in an easy-to-understand manner. Customer Service Techs often work with IT systems, software, or hardware, depending on the company’s products or services.

What does a customer service tech do?

A typical day for a Customer Service Tech involves fielding customer inquiries via phone, email, or chat, diagnosing and resolving technical issues, and documenting support activities in internal systems. You may also work with other technical teams to escalate complex problems and follow up with customers to ensure issues are fully resolved. The role can require multitasking between troubleshooting, customer updates, and administrative duties. Teamwork is essential, as Customer Service Techs often collaborate with others to share knowledge and provide seamless support. This dynamic environment offers variety in day-to-day tasks and opportunities to build valuable skills for career advancement.

What are the key skills and qualifications needed to thrive in the customer service tech position, and why are they important?

To thrive as a Customer Service Tech, you need strong troubleshooting abilities, basic technical know-how (usually in hardware or software support), and a high school diploma or equivalent. Familiarity with ticketing systems, customer relationship management (CRM) software, and sometimes certifications like CompTIA A+ are common requirements. Excellent communication, patience, and problem-solving skills make candidates stand out in dealing with clients of varying technical backgrounds. These competencies ensure prompt issue resolution and a positive customer experience, crucial for business retention and reputation.

What are popular job titles related to Customer Service Tech jobs in New Mexico?

For Customer Service Tech jobs in New Mexico, the most frequently searched job titles are:

What job categories do people searching Customer Service Tech jobs in New Mexico look for?

The top searched job categories for Customer Service Tech jobs in New Mexico are:

What cities in New Mexico are hiring for Customer Service Tech jobs?

Cities in New Mexico with the most Customer Service Tech job openings:

Customer Service Tech jobs near you
Infographic showing various Customer Service Tech job openings in New Mexico as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,768 per year, or $19.6 per hour.

Customer Service Representative

Glaz-Tech Industries

Albuquerque, NM

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Position: Entry Level Order Specialist/ Customer Service Representative

Location: 6700 Bluewater Rd NW, Albuquerque, NM 87121

Department: Customer Service

Pay Rate: $17.00 hour (Depending on Experience) with 90 Day Pay Rate Change Based on Evaluation

Details:

  • In-person, 40 hour a week position (8 Hour Shifts, 30 minute lunches)
  • Data-Entry Based, Heavy Computer Use, Will Require Tape Measure Use
  • Order Placement Supervision (Business to Business Relation - No Call Center Type Interactions)
  • 3 Person Office Team
  • Business Hours: Monday- Friday, 8 a.m.-5 p.m. (No Weekends)

What is Glaz-Tech Industries?

Glaz-Tech Industries is a wholesale manufacturer and supplier of residential, commercial, & specialty glass with locations across 7 states. We offer the broadest product line in the flat glass industry including low-e products, laminated glass, tempered safety glass, tinted glass, reflective glass, and specializes in the manufacture of thermal efficient insulated glass units (Dual Pane Units).

Why Glaz-Tech Industries?

  • Competitive Pay with Annual Performance Reviews
  • Health Insurance With Employer Contribution
  • Medical, Dental, Vision and Disability Insurance
  • Company Paid Life Insurance
  • 401K Plan with Employer Contribution
  • Paid Vacation and 6 Paid Holidays
  • Company Paid Employee Discount Program

Summary

Glaz-Tech is looking for a Customer Service Representative. We are looking for a responsible, adaptable, detailed and self-driven individual. The job functions include receiving customer calls, data entry of customer's orders, and working with supervisor to communicate the most accurate information to any customer inquiries or pick-ups.

Candidate must possess strong customer service skills and professionalism as they will be working directly with Glaz-Tech customers over the phone and in person on a daily basis.

All potential applicants are subject to background checks and drug screens. After probationary period, health benefits will be available. Training on glass material will be provided.

Responsibilities may include:

  • Answering customer calls and being engaged with customers to understand their glass needs
  • Following-up with customers on the status of their purchase
  • Learn and use the ordering system to place glass orders
  • Potential to make sales calls to prospective and existing customers

Requirements:

  • Must possess strong computer and typing abilities
  • Strong interpersonal and customer service skills
  • Accuracy and attention to detail

Minimum Qualifications:

  • Must be 18 years or older
  • High School Diploma or equivalent
  • Authorized to work in the US
  • 2 years of Customer Service Experience
  • Experience in the Glass industry (preferred)

Be Prepared for an Interview- Please bring photo identification

Glaz-Tech Industries is an Equal Opportunity and E-Verify Employer. This position requires the successful completion of a criminal background check and/or drug screen

Job Type: Full time

Employment Type: FULL_TIME

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