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Customer Service Switchboard Operator Jobs in Meridian, MS

Salute Inc.

Multi Skilled Operator

Meridian, MS · On-site

... customer service. As we continue to grow, we are seeking a dynamic and experienced Multi-Skilled ... Multi-Skilled Operator: The Multi-Skilled Operator's primary responsibility is to complete all ...

Sonic

Crew Member-MS

Meridian, MS · On-site

$11.75 - $15.50/hr

... Switchboard and, if applicable, Drive-Thru. SONIC Drive-In is a food service mecca, and our ... Preparing food orders, cooking on the grill, operating the fry station as needed * Cleaning the ...

SONIC

Crew Member

Meridian, MS

$11.75 - $15.50/hr

... Switchboard and, if applicable, Drive-Thru. SONIC Drive-In is a food service mecca, and our ... Preparing food orders, cooking on the grill, operating the fry station as needed * Cleaning the ...

Sonic

Crew Member-MS

Meridian, MS · On-site

$11.75 - $15.25/hr

... Switchboard and, if applicable, Drive-Thru. SONIC Drive-In is a food service mecca, and our ... Preparing food orders, cooking on the grill, operating the fry station as needed * Cleaning the ...

SONIC

Crew Member

Meridian, MS · On-site

$11.75 - $15.25/hr

... Switchboard and, if applicable, Drive-Thru. SONIC Drive-In is a food service mecca, and our ... Preparing food orders, cooking on the grill, operating the fry station as needed * Cleaning the ...

Greif

Core/Tube Cutting Machine Operator

Meridian, MS · On-site

$19.55/hr

With a commitment to legendary customer service, operational excellence, and global sustainability ... Job Requisition #: 035254 Core/Tube Cutting Machine Operator (Open) * Job Profile Summary Under ...

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Customer Service Switchboard Operator information

See Meridian, MS salary details

$8

$16

$24

How much do customer service switchboard operator jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer service switchboard operator in Meridian, MS is $16.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $17.93 per hour, depending on experience, location, and employer.

What does a customer service switchboard operator do?

A Customer Service Switchboard Operator is responsible for answering incoming phone calls, directing callers to the appropriate departments or individuals, and providing basic information to customers. They act as the first point of contact for many organizations, ensuring that inquiries are handled efficiently and courteously. In addition to managing calls, they may also take messages, schedule appointments, and perform other administrative duties as needed. Excellent communication and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as a customer service switchboard operator, and why are they important?

To thrive as a Customer Service Switchboard Operator, you need excellent verbal communication, multitasking abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and basic office applications is typically required. Strong listening skills, patience, and a calm demeanor under pressure help you manage difficult calls and provide outstanding service. These abilities ensure efficient call handling, positive customer interactions, and smooth organizational communication.

What are some common challenges faced by a customer service switchboard operator and how can they be managed?

Customer Service Switchboard Operators often handle high call volumes and must quickly route calls to the appropriate departments while maintaining professionalism and accuracy. Managing multiple lines simultaneously and handling callers who may be frustrated or in a hurry can be challenging. Staying organized, remaining calm under pressure, and developing strong communication skills are key to success in this role. Many organizations provide training and support, and teamwork with other operators and customer service staff helps distribute the workload and ensures callers receive timely assistance.

What is the difference between Customer Service Switchboard Operator vs Customer Service Representative?

AspectCustomer Service Switchboard OperatorCustomer Service Representative
CredentialsHigh school diploma; training in phone systemsHigh school diploma; training in customer service skills
Work EnvironmentSwitchboard or call center, handling multiple linesOffice or call center, assisting customers via phone or online
Employer & IndustryHospitals, hotels, large organizationsRetail, telecom, banking, various service industries
Search & Comparison IntentFocus on phone handling and switchboard skillsBroader customer service roles, including problem-solving

While both roles involve customer interaction via phone, the Customer Service Switchboard Operator primarily manages multiple phone lines within organizations like hospitals or hotels. In contrast, Customer Service Representatives handle a wider range of customer inquiries across various industries, often providing direct support and problem resolution.

What is a customer service switchboard in customer service?

A customer service switchboard is a role where an operator manages incoming and outgoing calls, directs calls to appropriate departments, and provides information to customers. It requires strong communication skills, familiarity with phone systems, and often involves multitasking in a busy environment.
Customer Service Switchboard Operator jobs near you

Retail Customer Service Cashier

Toomsuba, MS • On-site

Loves Travel Stops & Country Store
Gasoline Stations • 10K+ employees
Learn more about Loves Travel Stops & Country Storeexternal

$12.50 - $16.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Love's Travel Stops rating

5.9

Company rating: 5.9 out of 10

Based on 802 frontline employees who took The Breakroom Quiz

Job description

Req ID: 491903
Benefits:* Fuel Your Growth with Love's - company funded tuition assistance program* Paid Time Off * Flexible Scheduling * 401(k) - 100% Match up to 5% * Medical/Dental/Vision Insurance first of the month after 30 days * Competitive Pay * Career Development * Hiring Immediately
Welcome to Love's!
At Love's, our cashiers work in a fast-paced environment and maintain clean places while having friendly faces. They provide fast, friendly, and accurate services for customers. They may perform various duties depending on business needs so flexibility and teamwork skills are important. No experience? No problem. We will teach you!
Job Functions:
  • General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs.
  • Balancing a cash register by completing customer transactions and offering additional sales opportunities to customers while following all state and local laws.
  • Use a variety of methods and technology to ensure proper food safety conditions of our fresh food and deli products.
  • Responsibility for cleaning your direct working area, the sales floor, restrooms, showers, gas/diesel pumps, and completing trash runs.
  • Additional duties could include cross training in other departments such as Restaurant Services, Fresh Kitchen, Facility Maintenance, and leadership roles.
  • Ability to move, lift 25+ pounds. Ability to work in various temperatures.

Our Culture
We are a 60-year family-owned enterprise that creates an environment where team members can thrive, driving the company forward and building a rewarding career with unmatched growth opportunities.
Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.
Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.
Our Culture:
Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.
Love's is an Equal Opportunity Employer. Veterans encouraged to apply.

What Love's Travel Stops employees say

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