ZipRecruiter

Log In

1

Customer Service Supervisor Jobs in Oregon (NOW HIRING)

Pape' Kenworth

Service Supervisor

Canyonville, OR

$60K - $80K/yr

Do you enjoy providing a great experience for customers? If you answered yes to these questions, we ... WHAT YOU'LL DO: As the Service Supervisor, you will be responsible for the supervision and ...

Pape' Kenworth

Service Supervisor

Riddle, OR

$60K - $80K/yr

Do you enjoy providing a great experience for customers? If you answered yes to these questions, we ... WHAT YOU'LL DO: As the Service Supervisor, you will be responsible for the supervision and ...

Pape Trucks Inc

Service Supervisor

Roseburg, OR

$60K - $80K/yr

Do you enjoy providing a great experience for customers? If you answered yes to these questions, we ... WHAT YOU'LL DO: As the Service Supervisor, you will be responsible for the supervision and ...

Pape' Kenworth

Service Supervisor

Glide, OR

$60K - $80K/yr

Do you enjoy providing a great experience for customers? If you answered yes to these questions, we ... WHAT YOU'LL DO: As the Service Supervisor, you will be responsible for the supervision and ...

Pape' Kenworth

Service Supervisor

Roseburg, OR

$60K - $80K/yr

Do you enjoy providing a great experience for customers? If you answered yes to these questions, we ... WHAT YOU'LL DO: As the Service Supervisor, you will be responsible for the supervision and ...

Pape' Kenworth

Service Supervisor

Sutherlin, OR

$60K - $80K/yr

Do you enjoy providing a great experience for customers? If you answered yes to these questions, we ... WHAT YOU'LL DO: As the Service Supervisor, you will be responsible for the supervision and ...

Pape' Kenworth

Service Supervisor

Dillard, OR

$60K - $80K/yr

Do you enjoy providing a great experience for customers? If you answered yes to these questions, we ... WHAT YOU'LL DO: As the Service Supervisor, you will be responsible for the supervision and ...

Pape' Kenworth

Service Supervisor

Tenmile, OR

$60K - $80K/yr

Do you enjoy providing a great experience for customers? If you answered yes to these questions, we ... WHAT YOU'LL DO: As the Service Supervisor, you will be responsible for the supervision and ...

Pape' Kenworth

Service Supervisor

Winchester, OR

$60K - $80K/yr

Do you enjoy providing a great experience for customers? If you answered yes to these questions, we ... WHAT YOU'LL DO: As the Service Supervisor, you will be responsible for the supervision and ...

Pape' Kenworth

Service Supervisor

Wilbur, OR

$60K - $80K/yr

Do you enjoy providing a great experience for customers? If you answered yes to these questions, we ... WHAT YOU'LL DO: As the Service Supervisor, you will be responsible for the supervision and ...

Pape' Kenworth

Service Supervisor

Myrtle Creek, OR

$60K - $80K/yr

Do you enjoy providing a great experience for customers? If you answered yes to these questions, we ... WHAT YOU'LL DO: As the Service Supervisor, you will be responsible for the supervision and ...

Pape' Kenworth

Service Supervisor

Idleyld Park, OR

$60K - $80K/yr

Do you enjoy providing a great experience for customers? If you answered yes to these questions, we ... WHAT YOU'LL DO: As the Service Supervisor, you will be responsible for the supervision and ...

Pape' Kenworth

Service Supervisor

Winston, OR

$60K - $80K/yr

Do you enjoy providing a great experience for customers? If you answered yes to these questions, we ... WHAT YOU'LL DO: As the Service Supervisor, you will be responsible for the supervision and ...

Pape' Kenworth

Service Supervisor

Oakland, OR

$60K - $80K/yr

Do you enjoy providing a great experience for customers? If you answered yes to these questions, we ... WHAT YOU'LL DO: As the Service Supervisor, you will be responsible for the supervision and ...

CYNET SYSTEMS

Customer Service Specialist

Grants Pass, OR · On-site

$11 - $16/hr

Communicate effectively with leaders including the Customer Service Supervisor & Manager. * Regularly attend and participate in team meetings. * Participate in ongoing training and development to ...

Global Channel Management

Call Center CSR

Grants Pass, OR · On-site

$15 - $19.50/hr

Communicate effectively with leaders including the Customer Service Supervisor & Manager. Communications include updating them regularly to guarantee customer expectations are met and any problems or ...

Globalchannelmanagement

Call Center CSR

Grants Pass, OR

$15 - $16/hr

Communicate effectively with leaders including the Customer Service Supervisor & Manager. Communications include updating them regularly to guarantee customer expectations are met and any problems or ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Supervisor JobsCustomer Service Supervisor Jobs in Oregon

Customer Service Supervisor information

See Oregon salary details

$25.9K

$61.3K

$106.8K

How much do customer service supervisor jobs pay per year?

As of Aug 9, 2026, the average yearly pay for customer service supervisor in Oregon is $61,321.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $74,000.00 per year, depending on experience, location, and employer.

What are the most common challenges faced by customer service supervisors, and how can they be addressed?

Customer Service Supervisors often encounter challenges such as managing high call volumes, handling difficult customer escalations, and maintaining team morale under pressure. Effective supervisors address these issues by implementing efficient workflow processes, providing ongoing training and support for their team, and fostering open communication to resolve concerns quickly. Building a collaborative environment and recognizing team achievements can also help in boosting motivation and overall performance.

What skills do you need to be a customer service supervisor?

A customer service supervisor needs strong communication, leadership, and problem-solving skills to manage a team and address customer issues effectively. They should also have good organizational abilities, conflict resolution skills, and familiarity with customer service tools and software. Experience in customer service and the ability to train and motivate staff are essential for success in this role.

What is the difference between Customer Service Supervisor vs Customer Service Manager?

AspectCustomer Service SupervisorCustomer Service Manager
ResponsibilitiesOversees daily customer service operations, manages team members, ensures quality serviceDevelops customer service strategies, manages larger teams, handles escalations, and sets policies
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service certificationsTypically requires a bachelor's degree; relevant certifications are a plus
Work EnvironmentCall centers, retail, or service departmentsCorporate offices, call centers, or retail management settings
Employer & Industry UsageCommon in retail, hospitality, and call centersFound in larger organizations across various industries

The main difference between a Customer Service Supervisor and a Customer Service Manager lies in scope and responsibilities. Supervisors focus on daily team oversight, while Managers develop strategies and handle higher-level issues. Both roles require strong communication skills and customer service experience, but Managers typically have more advanced credentials and broader responsibilities.

What are the key skills and qualifications needed to thrive as a customer service supervisor, and why are they important?

To thrive as a Customer Service Supervisor, you need strong leadership abilities, experience in customer service, and often a relevant associate or bachelor’s degree. Familiarity with customer relationship management (CRM) systems, call center software, and performance monitoring tools is typically required. Outstanding communication, problem-solving, and conflict resolution skills help supervisors motivate teams and address escalated issues effectively. These skills and qualifications are crucial for ensuring high team performance, customer satisfaction, and efficient resolution of service challenges.

What does a customer service supervisor do?

A Customer Service Supervisor oversees a team of customer service representatives, ensuring they provide excellent service to customers. They are responsible for training new staff, monitoring performance, handling escalated customer issues, and implementing policies to improve service quality. They also evaluate team metrics and feedback to make recommendations for process improvements. Their role is crucial in maintaining customer satisfaction and supporting the goals of the company.
More about Customer Service Supervisor jobs
What are the most commonly searched types of Customer Service Supervisor jobs in Oregon? The most popular types of Customer Service Supervisor jobs in Oregon are:
What are popular job titles related to Customer Service Supervisor jobs in Oregon? For Customer Service Supervisor jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Customer Service Supervisor jobs in Oregon look for? The top searched job categories for Customer Service Supervisor jobs in Oregon are:
What cities in Oregon are hiring for Customer Service Supervisor jobs? Cities in Oregon with the most Customer Service Supervisor job openings:
Customer Service Supervisor jobs near you
Infographic showing various Customer Service Supervisor job openings in Oregon as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution, with an average salary of $61,321 per year, or $29.5 per hour.

Service Supervisor

Pape' Kenworth

Canyonville, OR

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Papé Kenworth rating

7.3

Company rating: 7.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

43rd of 151 rated car dealerships

Job description

PAPE’ KENWORTH – ROSEBURG, ORSERVICE SUPERVISOR:

Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape’ Kenworth, the premier medium and heavy-duty truck and equipment dealer in the West, is seeking a member to lead their Service team.

At Pape’, we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance designed to support you and your family.

Make a difference. Grow your career. Join the Pape’ Team!

WHAT YOU’LL DO:

As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, technician development, and customer satisfaction. Every day you will ensure that the service staff manages the work order process in a manner that produces consistency, efficiency, and maximizes customer communication. To thrive in this role, you must be a great leader, results-driven, and have a desire to create a great experience for our customers.

WHAT YOU NEED:

  • Prior experience and knowledge of medium and heavy-duty trucks.
  • Prior operational experience with an understanding of budgeting, staffing, and personnel procedures.
  • Computer skills, including Microsoft Office suite.
  • Leadership skills and mindset.
  • Ability to maintain good customer and employee relations.
Compensation: $60,000-$80,000/yr (Depending on Experience)Why work for Pape’:
  • Competitive pay based on your skills, training, and experience level.
  • Outstanding benefits including – 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
  • Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape’ vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
  • Advancement – Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.  
  • Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.
  • Equipment – Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory!
  • Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
  • Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Papé Kenworth employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom