ZipRecruiter

Log In

1

Customer Service Service Writer Jobs in Foley, AL

CARDS Holdings, Inc.

Customer Service Rep

Mobile, AL · On-site

$16 - $21.50/hr

As a Customer Service Representative, you will be that voice: the calm, knowledgeable problem solver who turns a frustrated call into a resolved one and makes customers glad they picked up the phone.

Clark Oil Company

CSR

Gulf Shores, AL · On-site

$13.50 - $18.50/hr

Description: Customer Service Cashiers are responsible for providing customers with fast and friendly service at the sales counter. Responsibilities include, but are not limited to, managing ...

Walgreens

Customer Service Associate

Gulf Shores, AL

$12.25 - $17/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Daphne, AL · On-site

$12.50 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Clark Oil Company

CSR

Mobile, AL · On-site

$13.25 - $18/hr

Customer Service Cashiers are responsible for providing customers with fast and friendly service at the sales counter. Responsibilities include, but are not limited to, managing inventory, operating ...

Tower Loan

Customer Service Representative

Daphne, AL · On-site

$14 - $19/hr

Customer Service Representative We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We ...

Clark Oil Co

CSR

Daphne, AL · On-site

$14 - $19/hr

Description: Customer Service Cashiers are responsible for providing customers with fast and friendly service at the sales counter. Responsibilities include, but are not limited to, managing ...

Walgreens

Customer Service Associate

Daphne, AL

$12.50 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Infirmary Health

Customer Service Representative

Mobile, AL · On-site

$16 - $21.50/hr

Performs a variety of customer-oriented activities including greeting and directing visitors ... Excellent written and oral communication skills * Proficient in word processing and PC based ...

Clark Oil Company

CSR

Mobile, AL · On-site

$16 - $21.50/hr

Description: Customer Service Cashiers are responsible for providing customers with fast and friendly service at the sales counter. Responsibilities include, but are not limited to, managing ...

Clark Oil Company

CSR

Daphne, AL · On-site

$14 - $19/hr

Description: Customer Service Cashiers are responsible for providing customers with fast and friendly service at the sales counter. Responsibilities include, but are not limited to, managing ...

Arcan Capital

Customer Service Agent

Loxley, AL · On-site

$12.25 - $16.25/hr

Customer Service Agent Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary ...

Clark Oil Company

CSR

Gulf Shores, AL · On-site

$13.50 - $18.50/hr

Customer Service Cashiers are responsible for providing customers with fast and friendly service at the sales counter. Responsibilities include, but are not limited to, managing inventory, operating ...

Tower Loan

Customer Service Representative

Daphne, AL · On-site

$14 - $19/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a ...

Arcan Capital

Customer Service Agent

Orange Beach, AL · On-site

$13.25 - $18/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for ...

Arcan Capital

Customer Service Agent

Orange Beach, AL · On-site

$13.25 - $18/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for ...

Clark Oil Company

CSR

Daphne, AL · On-site

$14 - $19/hr

Customer Service Cashiers are responsible for providing customers with fast and friendly service at the sales counter. Responsibilities include, but are not limited to, managing inventory, operating ...

ARCAN Capital

Customer Service Agent

Mobile, AL · On-site

$15.50 - $20.50/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for ...

Arcan Capital

Customer Service Agent

Mobile, AL · On-site

$15.50 - $20.50/hr

Customer Service Agent Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary ...

SunStop Stores

Customer Service Associate

Pensacola, FL · On-site

$13.75 - $19/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

previous page

Showing results 41-60

All JobsCustomer Service Service Writer JobsCustomer Service Service Writer Jobs in Foley, AL

Customer Service Service Writer information

See Foley, AL salary details

$10

$20

$36

How much do customer service service writer jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer service service writer in Foley, AL is $20.79, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $23.85 per hour, depending on experience, location, and employer.

What does a customer service service writer do?

A Customer Service Service Writer acts as a liaison between customers and the service department in automotive or repair shops. They greet customers, listen to their concerns about their vehicles, and accurately document the issues. The Service Writer then communicates this information to the technicians and provides estimates and timelines for repairs. They also keep customers updated on the status of their vehicles and ensure a smooth and satisfactory service experience.

What are the key skills and qualifications needed to thrive as a customer service service writer?

To thrive as a Customer Service Service Writer, you need strong communication, organizational abilities, and a solid understanding of automotive services, often supported by experience in a dealership or repair shop. Familiarity with service management software, scheduling systems, and sometimes ASE certification are commonly required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help you stand out in addressing customer concerns and coordinating with technicians. These skills are vital to ensure accurate service documentation, customer satisfaction, and efficient workflow in a busy automotive environment.

How does a customer service service writer typically collaborate with technicians and customers during the repair process?

A Customer Service Service Writer acts as a crucial link between customers and the technical team. They begin by discussing vehicle issues with customers, accurately documenting concerns, and then relaying this information to mechanics or technicians. Throughout the repair process, Service Writers keep customers updated on progress, clarify technical details when needed, and ensure that both parties understand timelines and costs. This collaborative role requires strong communication skills to facilitate smooth workflow and customer satisfaction.

What is the difference between Customer Service Service Writer vs Automotive Service Advisor?

AspectCustomer Service Service WriterAutomotive Service Advisor
CredentialsHigh school diploma, basic automotive knowledge, customer service skillsHigh school diploma, automotive knowledge, communication skills
Work EnvironmentService bays, customer reception areasService department, customer interaction areas
Industry UsageAuto repair shops, dealershipsAuto repair shops, dealerships
Primary RoleWriting repair orders, communicating customer needsExplaining repairs, upselling services, estimating costs

Both roles involve customer interaction and automotive knowledge, but the Customer Service Service Writer primarily focuses on creating repair orders and relaying customer concerns, while the Automotive Service Advisor actively explains repairs and recommends services. They often work together but have distinct responsibilities within the service department.

Can you be a customer service service writer with no experience?

Customer Service Service Writers typically need some knowledge of automotive or technical systems, but entry-level positions may be available for those with strong communication skills and a willingness to learn. On-the-job training is common, and certifications like ASE can improve prospects, though prior experience is not always required for entry-level roles.

Customer Service Rep

Mobile, AL • On-site

CARDS Holdings, Inc.
51 - 200 employees
Learn more about CARDS Holdings, Inc.external

$16 - $21.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Every day, Ecowaste Solutions helps thousands of homes and businesses keep their communities clean, and the voice on the other end of the phone is often the first impression we make. As a Customer Service Representative, you will be that voice: the calm, knowledgeable problem solver who turns a frustrated call into a resolved one and makes customers glad they picked up the phone.
Working under the direct supervision of the Customer Service Manager, you will field residential and commercial calls, inquiries, and requests that range from quick questions to moderately complex issues. If you love variety, take pride in getting things right the first time, and want to build real expertise in the waste services industry, this role gives you the platform to do it, whether you are an experienced customer service pro or ready to launch your career.
Principal Responsibilities

  • Build knowledge of the waste services industry and Ecowaste Solutions processes, services, and policies through hands on experience and proven success routines.
  • Respond to residential and commercial customer service calls in a timely, accurate, and professional manner, treating every concern with respect.
  • Handle routine service change and contract compliance matters, including outbound calls to resolve service level changes, contractual obligations, billing questions, service cancellations, price increases, and equipment issues.
  • Respond to internal and external calls and emails promptly so customer concerns are understood, addressed, and resolved accurately.
  • Review individual performance metric reports with your manager and build action plans to support ongoing growth.
  • Create and maintain customer profiles in the account database, including route and service information, and validate customer data.
  • Log customer service interactions accurately and on time so the team can track inquiries and resolutions.
  • Perform other job related duties as required.
Qualifications
  • Comfortable with Business English, spelling, punctuation, and general office processes, with the ability to prepare correspondence, reports, and summaries. Bilingual is a plus!
  • Skilled in the operation of a personal computer and other office equipment.
  • Data entry experience is a plus, whether from prior work or coursework.
  • Excellent verbal communication skills paired with a genuine customer service mindset.
  • Familiarity with Windows, Outlook, Excel, and Microsoft Word.
  • Ability to accurately read and follow maps or GPS.
  • Ability to thrive in a fast paced environment and pick up new software and programs quickly.
  • High school diploma or GED.
Physical Requirements and Work Environment
  • This is an office based role that requires the ability to sit for long periods of time and use hands for extended data entry.
  • Reliable attendance and punctuality are essential, as this role directly supports the rest of the company's operations.
  • Preferred hours are 7:55 a.m. to 5:00 p.m., with additional hours needed at times.
Pay and Benefits
  • Weekly pay
  • Multiple health plans available, including a tax-advantaged HSA option
  • Dental and vision
  • Company-paid basic life insurance
  • Retirement match up to 5%
  • Paid time off
  • LifeMart discounts

Ecowaste Solutions offers a competitive base salary, the opportunity to earn incentive pay, and a comprehensive employee benefits package. Please submit your resume and salary history for consideration. Only applicants who meet minimum qualifications will be considered, and only individuals selected for an interview will be contacted. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Ecowaste Solutions reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Apply