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Customer Service Sales Retention Agent Jobs (NOW HIRING)

Nicholas R Mccormick

Customer Service-Sales

Decherd, TN · On-site

$30K - $75K/yr

As an Agent Team Member, you'll build and develop customer relationships within the community ... Establish and follow up on customer relationships Provide prompt, accurate, and friendly service ...

Customer Service | Full-Time

Customer Service Agent

$15.75 - $21.25/hr

Customer Service Agent MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.

Home Depot (Retail)

Customer Service/Sales

Joplin, MO · On-site

Customer Service/Sales | Home Depot Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.

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How much do customer service sales retention agent jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for customer service sales retention agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

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Infographic showing various Customer Service Sales Retention Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Membership Retention Agent

Costa Mesa, CA • On-site

American Automobile Association (AAA)
Non-Profits • 10K+ employees
Learn more about American Automobile Association (AAA)external

$48K - $59K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 284 frontline employees who took The Breakroom Quiz

Job description

Membership Retention Agent

This position makes outbound phone calls to lapsed members in California, Hawaii, New Mexico and Texas in order to renew those memberships.
Job Duties

  • Using a predictive dialing tool, call lapsed members in California, Hawaii, New Mexico and Texas to generate a renewed membership.

  • Invoice memberships sold and process payments.

  • Maintain up-to-date, working knowledge of membership products, features and benefits.

  • Perform all other duties and responsibilities as assigned or required.

  • Work focuses on the ability to sell memberships. During the sales process, obstacles and conflicts can arise requiring the ability to multi-task and quickly provide solutions to various issues. Occasionally matters need to be referred to supervision for resolution.


Qualifications

  • High school diploma/GED required, college degree preferred.

  • 1-3 years sales experience preferred.

  • Professional communication skills required, both written and oral.

  • Demonstrate ability to prioritize tasks and assignments required.

  • Proficiency in Microsoft Office software, including Outlook, Word and Excel required.

Our Sales Agents start at an hourly rate of $22.00. After completion of the training program, our full-time Sales Agents successfully meeting sales goals earn on average between $48,400.00 - $59,200.00 annually. Commissioned opportunities are uncapped when exceeding sales goals.

Remarkable benefits:
Health coverage for medical, dental, vision

401(K) saving plans with company match AND Pension

Tuition assistance

Floating holidays and PTO for community volunteer programs

Paid parental leave

Wellness programs

Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

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