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Customer Service Sales Rep Jobs in Georgia (NOW HIRING)

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Customer Service Sales Rep information

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$9

$19

$35

How much do customer service sales rep jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer service sales rep in Georgia is $19.53, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $22.31 per hour, depending on experience, location, and employer.

What is a customer service sales rep?

Customer Service Sales Representatives are professionals who interact with customers to address their inquiries, resolve issues, and promote or sell products and services. They often work in call centers, retail stores, or online environments, balancing both customer support and sales responsibilities. Their primary goal is to ensure customer satisfaction while meeting sales targets, making them a key link between the company and its clients. Effective communication, problem-solving skills, and product knowledge are essential for success in this role.

How do customer service sales reps balance meeting sales targets with providing excellent customer service?

Customer Service Sales Reps are often expected to strike a balance between achieving sales goals and delivering high-quality support to customers. This involves actively listening to customer needs, identifying opportunities to recommend relevant products or services, and ensuring that solutions genuinely benefit the customer. While there can be pressure to meet quotas, most organizations emphasize the importance of building long-term customer relationships, which requires patience, empathy, and a problem-solving mindset. Collaboration with team members and regular training also help reps stay updated on best practices for both sales and service.

What are the key skills and qualifications needed to thrive as a customer service sales rep, and why are they important?

To thrive as a Customer Service Sales Rep, you need strong communication, problem-solving, and sales skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale systems, and call center technology is typically required. Outstanding interpersonal skills, patience, and resilience help individuals excel in handling customer interactions and overcoming objections. These abilities are essential for building relationships, meeting sales targets, and ensuring customer satisfaction in a competitive environment.

What is the difference between Customer Service Sales Rep vs Customer Support Specialist?

AspectCustomer Service Sales RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sales and communication skillsHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentCall centers, retail, or office settings focused on salesHelp desks, call centers, or online support platforms
Employer & Industry UsageRetail, telecommunications, insurance, and service industriesTechnology, software, and service industries
Primary FocusGenerating sales and customer engagementResolving issues and providing technical support

The main difference between a Customer Service Sales Rep and a Customer Support Specialist lies in their primary goals. Customer Service Sales Reps focus on sales and customer engagement, while Customer Support Specialists concentrate on resolving technical issues and providing support. Both roles require strong communication skills and often share similar work environments, but their objectives and daily tasks differ significantly.

Infographic showing various Customer Service Sales Rep job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,619 per year, or $19.5 per hour.

Remote Customer Service & Sales Representative

McQuade Organization

Valdosta, GA โ€ข On-site

Full-time

Re-posted 15 days ago


Job description

  1. Provide professional customer service and support to clients
  2. Conduct virtual client appointments and consultations
  3. Identify client needs and recommend appropriate benefit solutions
  4. Educate clients on available programs and coverage options
  5. Follow established customer service and sales processes
  6. Complete client enrollment and follow-up activities
  7. Maintain accurate client records and documentation
  8. Participate in virtual team meetings, training, and coaching
  9. Work toward individual and team performance goals
  1. Strong verbal and written communication skills
  2. Reliable, professional, and organized
  3. Comfortable working in a remote environment
  4. Willing to complete required state licensing
  5. Own a laptop/desktop, reliable internet, and a quiet workspace