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Customer Service Sales Associate Jobs in Rochelle, IL

Kelley's Market

Sales Associate

Rockford, IL · On-site

$15 - $18/hr

Sales Associate Reports To: Station Manager About Kelley's Market Join a company with deep roots ... Deliver Outstanding Customer Service * Provide fast, friendly, and courteous service that creates ...

Kelley's Market

Sales Associate

Rockford, IL

$15 - $18/hr

Sales Associate Reports To: Station Manager About Kelley's Market Join a company with deep roots ... Deliver Outstanding Customer Service * Provide fast, friendly, and courteous service that creates ...

Kelley's Market

Sales Associate

Byron, IL

$15 - $18/hr

Sales Associate Reports To: Station Manager About Kelley's Market Join a company with deep roots ... Deliver Outstanding Customer Service * Provide fast, friendly, and courteous service that creates ...

Kelley's Market

Sales Associate

Rockford, IL · On-site

$15 - $18/hr

Sales Associate Reports To: Station Manager About Kelley's Market Join a company with deep roots ... Deliver Outstanding Customer Service * Provide fast, friendly, and courteous service that creates ...

Kelley's Market

Sales Associate

Genoa, IL

$15 - $18/hr

Sales Associate Reports To: Station Manager About Kelley's Market Join a company with deep roots ... Deliver Outstanding Customer Service * Provide fast, friendly, and courteous service that creates ...

Kelley's Market

Sales Associate

Rockford, IL · On-site

$15 - $18/hr

Sales Associate Reports To: Station Manager About Kelley's Market Join a company with deep roots ... Deliver Outstanding Customer Service * Provide fast, friendly, and courteous service that creates ...

Kelley Williamson Company

Sales Associate

Rockford, IL · On-site

$15 - $18/hr

Sales Associate Reports To: Station Manager About Kelley's Market Join a company with deep roots ... Deliver Outstanding Customer Service * Provide fast, friendly, and courteous service that creates ...

Kelley Williamson Company

Sales Associate

Rockford, IL · On-site

$15 - $18/hr

Sales Associate Reports To: Station Manager About Kelley's Market Join a company with deep roots ... Deliver Outstanding Customer Service * Provide fast, friendly, and courteous service that creates ...

Kelley's Market

Sales Associate

Belvidere, IL · On-site

$15 - $18/hr

Sales Associate Reports To: Station Manager About Kelley's Market Join a company with deep roots ... Deliver Outstanding Customer Service * Provide fast, friendly, and courteous service that creates ...

Kelley's Market

Sales Associate

Rockford, IL

$15 - $18/hr

Sales Associate Reports To: Station Manager About Kelley's Market Join a company with deep roots ... Deliver Outstanding Customer Service * Provide fast, friendly, and courteous service that creates ...

Kelley Williamson Company

Sales Associate

Rockford, IL · On-site

$15 - $18/hr

Sales Associate Reports To: Station Manager About Kelley's Market Join a company with deep roots ... Deliver Outstanding Customer Service * Provide fast, friendly, and courteous service that creates ...

Kelley Williamson Company

Sales Associate

Rockford, IL · On-site

$15 - $18/hr

Sales Associate Reports To: Station Manager About Kelley's Market Join a company with deep roots ... Deliver Outstanding Customer Service * Provide fast, friendly, and courteous service that creates ...

Kelley Williamson Company

Sales Associate

Belvidere, IL · On-site

$15 - $18/hr

Sales Associate Reports To: Station Manager About Kelley's Market Join a company with deep roots ... Deliver Outstanding Customer Service * Provide fast, friendly, and courteous service that creates ...

Kelley's Market

Sales Associate

Rockford, IL

$15 - $18/hr

Sales Associate Reports To: Station Manager About Kelley's Market Join a company with deep roots ... Deliver Outstanding Customer Service * Provide fast, friendly, and courteous service that creates ...

Kelley's Market

Sales Associate

Belvidere, IL

$15 - $18/hr

Sales Associate Reports To: Station Manager About Kelley's Market Join a company with deep roots ... Deliver Outstanding Customer Service * Provide fast, friendly, and courteous service that creates ...

Kelley's Market

Sales Associate

Rockford, IL · On-site

$15 - $18/hr

Sales Associate Reports To: Station Manager About Kelley's Market Join a company with deep roots ... Deliver Outstanding Customer Service * Provide fast, friendly, and courteous service that creates ...

Kelley Williamson Company

Sales Associate

Belvidere, IL · On-site

$15 - $18/hr

Sales Associate Reports To: Station Manager About Kelley's Market Join a company with deep roots ... Deliver Outstanding Customer Service * Provide fast, friendly, and courteous service that creates ...

Kelley Williamson Company

Sales Associate

Winnebago, IL · On-site

$15 - $18/hr

Sales Associate Reports To: Station Manager About Kelley's Market Join a company with deep roots ... Deliver Outstanding Customer Service * Provide fast, friendly, and courteous service that creates ...

Kelley Williamson Company

Sales Associate

Cortland, IL · On-site

$15 - $18/hr

Sales Associate Reports To: Station Manager About Kelley's Market Join a company with deep roots ... Deliver Outstanding Customer Service * Provide fast, friendly, and courteous service that creates ...

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Showing results 41-60

All JobsCustomer Service Sales Associate JobsCustomer Service Sales Associate Jobs in Rochelle, IL

Customer Service Sales Associate information

See Rochelle, IL salary details

$9

$21

$43

How much do customer service sales associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service sales associate in Rochelle, IL is $21.92, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $28.51 per hour, depending on experience, location, and employer.

What is a customer service sales associate?

Customer Service Sales Associates are professionals who assist customers with their inquiries, resolve issues, and help them find products or services that suit their needs. They work in retail stores, call centers, or online platforms, combining customer service skills with sales techniques to ensure customer satisfaction and meet sales goals. Their responsibilities often include greeting customers, answering questions, processing transactions, handling complaints, and upselling or recommending additional products. Strong communication, problem-solving, and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a customer service sales associate?

To thrive as a Customer Service Sales Associate, you need strong communication skills, sales acumen, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale (POS) software, and sometimes product-specific certifications is beneficial. Standout soft skills include active listening, problem-solving, and the ability to build rapport with customers. These skills ensure positive customer experiences, drive sales results, and foster long-term client loyalty.

What are some common challenges faced by customer service sales associates, and how can they be managed effectively?

Customer Service Sales Associates often face the challenge of balancing customer satisfaction with meeting sales targets. Handling difficult customers while still aiming to promote products or services requires strong communication skills and patience. Time management is also crucial, as associates must juggle multiple customer inquiries and sales leads simultaneously. Building product knowledge and staying updated on promotions can help overcome these challenges, as well as seeking feedback from supervisors and collaborating with team members to share successful strategies.

What is the difference between Customer Service Sales Associate vs Customer Support Specialist?

AspectCustomer Service Sales AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sales and customer service experienceHigh school diploma or equivalent; technical or product knowledge often preferred
Work EnvironmentRetail stores, call centers, or sales officesCall centers, technical support centers, or online support platforms
Employer & IndustryRetail, telecommunications, hospitality, and service industriesTechnology, software, electronics, and service industries
Search & Comparison IntentCustomer service, sales roles, retail jobsTechnical support, customer service, troubleshooting

The Customer Service Sales Associate primarily focuses on assisting customers with purchases and promoting products, often in retail or sales environments. In contrast, the Customer Support Specialist provides technical or product support, troubleshooting, and resolving customer issues. While both roles require strong communication skills and customer service experience, their core responsibilities and work settings differ significantly.

Is remote customer service sales associate a stressful job?

A remote customer service sales associate role can be stressful due to high call volumes, meeting sales targets, and handling customer complaints. However, stress levels vary depending on individual skills, workload, and support systems in place. Good communication skills and time management can help manage job-related stress.

What job categories do people searching Customer Service Sales Associate jobs in Rochelle, IL look for?

The top searched job categories for Customer Service Sales Associate jobs in Rochelle, IL are:

What cities near Rochelle, IL are hiring for Customer Service Sales Associate jobs?

Cities near Rochelle, IL with the most Customer Service Sales Associate job openings:

Customer Service Sales Associate jobs near you
Infographic showing various Customer Service Sales Associate job openings in Rochelle, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,603 per year, or $21.9 per hour.

Sales Associate

Kelley's Market

Rockford, IL • On-site

$15 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Description

Company: Kelley's Market

Location: Jefferson

Address: 515 E Jefferson St, Rockford IL 61107


Position: Sales Associate

Reports To: Station Manager


About Kelley's Market

Join a company with deep roots and big opportunities! Since 1926, Kelley's Market has been serving Northern Illinois and Southern Wisconsin as a family-owned convenience store chain. As an ExxonMobil distributor, we're continuously growing and innovating to meet our customers' needs with new products, services, and technology. We pride ourselves on offering top-quality products underscored with outstanding service-and that starts with our team.


What You'll Do

The Sales Associate plays a key role in delivering exceptional customer service and supporting day-to-day store operations. This position is responsible for maintaining a clean, organized, and well-stocked store environment while assisting customers in a friendly and efficient manner. The Sales Associate may receive guidance and direction from Lead team members and reports directly to the Assistant Manager(s) and Station Manager. You will:


Deliver Outstanding Customer Service

  • Provide fast, friendly, and courteous service that creates positive shopping experiences
  • Master our point-of-sale systems for smooth transactions, refunds, and register operations
  • Stay current on pricing, promotions, and product locations to help customers and boost sales

Keep Our Store Looking Great

  • Stock and organize shelves, coolers, freezers, and displays for an appealing sales floor
  • Maintain store cleanliness from sales floor to restrooms to exterior areas including pumps and car wash
  • Work in various conditions including coolers, freezers, and outdoor environments
  • Keep our Kelley's Cafe areas fresh with properly maintained equipment

Handle Daily Operations

  • Complete shift paperwork and assist with cash and safe reconciliation
  • Follow food safety guidelines for all food service items
  • Maintain accurate timekeeping and communicate any concerns to management

Work as Part of Our Team

  • Collaborate effectively with team members and take direction from leadership
  • Follow all safety and security procedures, including proper cash handling
  • Alert management to operational issues like equipment problems or customer concerns

What We Offer

Competitive Compensation

  • The hiring range for this position is $15 to $18 per hour and may be based on education, work experience, knowledge, skills and certifications.
  • $3 per hour shift differential for 3rd shift hours (10 PM to 7 AM).

Comprehensive Benefits

  • Medical & Dental (BlueCross), Vision (EyeMed)
  • Flexible Savings Account (FSA)
  • Voluntary Life and AD&D
  • Voluntary Short-Term Disability
  • 401(k) Plan with Annual Matching

Time Off & Work-Life Balance

  • Vacation Time
  • Personal Time
  • Illinois Paid Leave
  • Six Paid Holidays

Additional Perks

  • Employee discounts on store products
  • Clean, modern, and well-maintained work environment
  • Opportunities for advancement within our growing organization

*Benefit eligibility may vary based on position, hours worked, and length of employment. Select benefits may not be eligible until specific milestones have been met. Consult with your Hiring Manager for more information.


Ready to make a real difference with your leadership skills? Apply today to join the Kelley Williamson team!

Requirements

What's Required:

  • Must be at least 21 years of age. Where required by law, the individual may be required to obtain an Operator License to sell alcohol products in select markets.
  • Ability to provide excellent customer service in a fast-paced retail environment.
  • Strong communication and interpersonal skills.
  • Basic math skills and the ability to handle cash and operate a point-of-sale (POS) system accurately.
  • Willingness to work flexible hours, including evenings, weekends, and holidays.
  • Ability to lift up to 30 lbs frequently and up to 50 lbs occasionally, and to stand for extended periods.

Preferred Experience:

  • Prior experience in a convenience store, gas station, or retail environment.
  • Experience handling cash and completing shift reports or basic bookkeeping tasks.

Apply