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Customer Service Sales Associate Jobs in Decatur, AL

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Customer Service Sales Associate information

See Decatur, AL salary details

$8

$21

$41

How much do customer service sales associate jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for customer service sales associate in Decatur, AL is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $27.50 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Sales Associate, and why are they important?

To thrive as a Customer Service Sales Associate, you need strong communication skills, sales acumen, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale (POS) software, and sometimes product-specific certifications is beneficial. Standout soft skills include active listening, problem-solving, and the ability to build rapport with customers. These skills ensure positive customer experiences, drive sales results, and foster long-term client loyalty.

What is a customer sales associate?

A customer sales associate is a retail or service employee responsible for assisting customers, promoting products or services, and completing sales transactions. They often need good communication skills, product knowledge, and may use point-of-sale systems to process purchases.

Is a CSA job stressful?

A Customer Service Sales Associate (CSA) role can be stressful due to handling customer complaints, meeting sales targets, and managing a fast-paced environment. Success often depends on strong communication skills, patience, and the ability to stay organized under pressure.

What is the difference between Customer Service Sales Associate vs Customer Support Specialist?

AspectCustomer Service Sales AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sales and customer service experienceHigh school diploma or equivalent; technical or product knowledge often preferred
Work EnvironmentRetail stores, call centers, or sales officesCall centers, technical support centers, or online support platforms
Employer & IndustryRetail, telecommunications, hospitality, and service industriesTechnology, software, electronics, and service industries
Search & Comparison IntentCustomer service, sales roles, retail jobsTechnical support, customer service, troubleshooting

The Customer Service Sales Associate primarily focuses on assisting customers with purchases and promoting products, often in retail or sales environments. In contrast, the Customer Support Specialist provides technical or product support, troubleshooting, and resolving customer issues. While both roles require strong communication skills and customer service experience, their core responsibilities and work settings differ significantly.

What does a customer service sales associate do?

A customer service sales associate assists customers by answering questions, providing product information, and helping with purchases. They often handle transactions, promote products or services, and maintain a positive shopping experience, typically working in retail or call center environments and using point-of-sale systems. Strong communication and sales skills are essential for success in this role.

What are some common challenges faced by Customer Service Sales Associates, and how can they be managed effectively?

Customer Service Sales Associates often face the challenge of balancing customer satisfaction with meeting sales targets. Handling difficult customers while still aiming to promote products or services requires strong communication skills and patience. Time management is also crucial, as associates must juggle multiple customer inquiries and sales leads simultaneously. Building product knowledge and staying updated on promotions can help overcome these challenges, as well as seeking feedback from supervisors and collaborating with team members to share successful strategies.

Is CSR a good entry level position?

Customer Service Sales Associate positions are typically considered good entry-level roles because they require minimal prior experience and focus on developing communication, sales, and problem-solving skills. These roles often offer on-the-job training and can serve as a stepping stone to higher positions in sales, customer service, or management.

What are Customer Service Sales Associates?

Customer Service Sales Associates are professionals who assist customers with their inquiries, resolve issues, and help them find products or services that suit their needs. They work in retail stores, call centers, or online platforms, combining customer service skills with sales techniques to ensure customer satisfaction and meet sales goals. Their responsibilities often include greeting customers, answering questions, processing transactions, handling complaints, and upselling or recommending additional products. Strong communication, problem-solving, and interpersonal skills are essential for this role.
What job categories do people searching Customer Service Sales Associate jobs in Decatur, AL look for? The top searched job categories for Customer Service Sales Associate jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Customer Service Sales Associate jobs? Cities near Decatur, AL with the most Customer Service Sales Associate job openings:
Customer Service Sales Associate jobs near you
Infographic showing various Customer Service Sales Associate job openings in Decatur, AL as of June 2026, with employment types broken down into 67% Full Time, 30% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,964 per year, or $21.1 per hour.
Eyewear Customer Service/Sales Advisor

Eyewear Customer Service/Sales Advisor

MyEyeDr.

Huntsville, AL

Full-time

Medical, Dental, Life, Retirement, PTO

Posted yesterday

MyEyeDr. rating

6.2

Company rating: 6.2 out of 10

Based on 199 frontline employees who took The Breakroom Quiz

692nd of 872 rated healthcare providers

Job description

Description

About the role
See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager. Some weekend and evenings shifts required. 

You Will

  • Provide patients with exceptional customer service by understanding and advising the patient’s needs 
  • Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit 
  • Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust 
  • Provide patients with comprehensive explanation of insurance benefits 
  • Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear 
  • Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
  • Collaborate with doctor(s) and team members to provide seamless patient experience
  • Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
  • Participate in other office duties as assigned

About You

  • Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required) 
  • A proactive approach to problem solving with an entrepreneurial spirit 
  • Willing to learn about industry, product, and services 
  • Ability to sell with a desire to meet office goals with a “can do” attitude 
  • Friendly, caring, and patient-centric person who thrives in a fast-paced environment 
  • Team player who is willing to collaborate to provide the best patient experience 

Growth With Us

  • Grow and develop your career through role specific training programs 
  • Be offered an opportunity to earn bonuses and commission (role specific) 
  • Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more 
  • Participate in our Vision coverage and associate discounts on our products 
  • Participate in our 401(k) with competitive company match 
  • Accrue PTO and paid holidays from day one 

Introduction | MyEyeDr. 

How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. 

This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. 

MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

What MyEyeDr. employees say

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About MyEyeDr.

Sourced by ZipRecruiter

How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Vienna, VA, US

Year founded

2001

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