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Customer Service Role Jobs in Oregon (NOW HIRING)

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Customer Service Role information

See Oregon salary details

$10

$19

$28

How much do customer service role jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for customer service role in Oregon is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.12 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Role vs Customer Support Specialist?

AspectCustomer Service RoleCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceSimilar credentials; technical knowledge may be required for product-specific support
Work EnvironmentRetail stores, call centers, online supportTechnical support centers, online chat, phone support
Employer & Industry UsageRetail, hospitality, telecom, e-commerceTech companies, software firms, electronics
Common Search & Comparison IntentCustomer Service Role vs Customer Support Specialist

Customer Service Roles focus on general customer interactions, addressing inquiries, and resolving issues across various industries. Customer Support Specialists often handle technical or product-specific issues, requiring more specialized knowledge. Both roles involve assisting customers but differ in technical complexity and work environment.

What are some customer service roles?

Customer service roles include positions such as customer service representative, call center agent, support specialist, and client service associate. These roles typically require strong communication skills, problem-solving abilities, and proficiency with customer management tools like CRM software. They often involve interacting with customers via phone, email, or chat to resolve issues and provide information.

What is a customer service role?

A customer service role involves assisting customers by answering questions, resolving issues, and providing information about products or services. It typically requires good communication skills, patience, and familiarity with tools like customer relationship management (CRM) software. The goal is to ensure customer satisfaction and maintain positive relationships.

What is a job description for customer service role?

A customer service role involves assisting customers by answering questions, resolving issues, and providing information about products or services. It requires strong communication skills, patience, and familiarity with customer management tools or software. The position often involves working in a fast-paced environment and may require specific training or certifications.

What cities in Oregon are hiring for Customer Service Role jobs?

Cities in Oregon with the most Customer Service Role job openings:

Customer Service Role jobs near you
Infographic showing various Customer Service Role job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,337 per year, or $19.9 per hour.

Customer Service Representative I

Tualatin, OR • On-site

McLane Company
Import-Export • 10K+ employees
Learn more about McLane Companyexternal

$20 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

McLane rating

7.1

Company rating: 7.1 out of 10

Based on 188 frontline employees who took The Breakroom Quiz

Job description

Take your career further with McLane!  

The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. 

Under direct supervision and through initial training, this position handles routine customer service cases. Achieves customer satisfaction with accurate, timely, and consistent information. 

Benefits you can count on:

  • Pay rate: $20.00 to $21.00 per hour.
  • Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.
  • Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.
  • 401(k) Profit Sharing Plan after 90 days.
  • Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

What you'll do as a Customer Service Representative I:

  • Maintain customer files to ensure up to date information.
  • Research and respond to customer inquiries.
  • Manage customer requests for assistance, information, and issue resolution.
  • Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met.
  • Maintain regular communication with decision makers within customer organizations.
  • Train customers on various business issues and applications to maximize value.
  • Respond to various customer requests and needs.
  • Answer inquiries by phone, email, and internet response.
  • Perform other duties as needed or assigned by supervisor.
  • Other duties may be assigned. 

Qualifications you'll bring as a Customer Service Representative I:

  • High School Diploma or GED.  
  • Up to 2 years of experience in a customer service role.
  • Ability to type 45 wpm and perform 10-key by touch.
  • Strong verbal and written communication skills, and organization and planning skills.
  • Knowledge and experience with Microsoft office applications.
  • Ability to prioritize pending tasks in a logical manner.
  • Ability to learn quickly and retain information. 
  • This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.
     

Fit the following? We want you here!    

  • Teamwork oriented
  • Organized
  • Problem solver
  • Detailed 

Our roadmap. Our story.  

We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130 years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.  

Candidates may be subject to a background check and drug screen, in accordance with applicable laws.  

All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

For our complete EEO and Pay Transparency statement, please visit https://www.mclaneco.com/legal/employment/ 

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