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Customer Service Ri Jobs in Chicago, IL (NOW HIRING)

Mahr, Inc.

Field Service Engineer

Chicago, IL · On-site

  • PTO

Mahr Inc., headquartered in Providence RI, are members of the Mahr Group. As a leading metrology ... Ensure customer satisfaction through the installation, calibration, maintenance, repair, and ...

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Customer Service Ri information

See Chicago, IL salary details

$10

$19

$27

How much do customer service ri jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer service ri in Chicago, IL is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.54 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Ri vs Customer Support Specialist?

AspectCustomer Service RiCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma; certifications in customer support or technical skills often preferred
Work EnvironmentCall centers, retail, or office settingsCall centers, technical support centers, or online support platforms
Employer & Industry UsageRetail, telecommunications, banking, and service industriesTechnology, software, hardware, and service industries
Common Search & ComparisonCustomer Service Ri vs Customer Support Specialist

Customer Service Ri and Customer Support Specialist roles often overlap in work environment and required credentials. However, Customer Service Ri typically focuses on general customer interactions, while Customer Support Specialists often handle technical or product-specific issues. Both roles are essential in customer-facing industries, but their specific responsibilities and skill sets may differ based on industry and company needs.

What are popular job titles related to Customer Service Ri jobs in Chicago, IL?

For Customer Service Ri jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Customer Service Ri jobs in Chicago, IL look for?

The top searched job categories for Customer Service Ri jobs in Chicago, IL are:

Customer Service Ri jobs near you

Field Service Engineer

Mahr, Inc.

Chicago, IL • On-site

Full-time

PTO

Re-posted 11 days ago

Job description

Mahr Inc., headquartered in Providence RI, are members of the Mahr Group. As a leading metrology specialist, with over 160 years of experience in producing an extensive range of dimensional metrology equipment, our expertise gives our customers confidence in their productivity and enhances product quality. From handheld gauges to technically advanced measurement systems for form, contour, surface finish and length, Mahr is at the forefront of the industry. Since technical innovation and quality-oriented thinking are the core competencies of successful businesses like Mahr, we're looking for exceptional talent interested in supporting our mission of reliability, accuracy and efficiency, honesty and trust, meeting and exceeding our customer's expectations. Our employees are an investment in our future so we provide extensive training and support, competitive compensation and comprehensive benefits.
We have an exciting opportunity for a FIELD SERVICE ENGINEER in the NORTHERN CHICAGO, IL or MILWAUKEE, WI area. Includes significant travel to support our customers in the US with travel to Canada as required. Includes Company car, benefits, paid vacation, and paid overtime.
Duties & Responsibilities:
  • Ensure customer satisfaction through the installation, calibration, maintenance, repair, and troubleshooting of Mahr metrology systems and equipment at customer locations.
  • Independently perform preventive maintenance, calibration, repair, and service activities while maintaining high standards of quality and professionalism.
  • Perform basic installations and customer training as part of standard service delivery.
  • Support advanced installations and customer projects under the guidance of senior engineers or Applications Engineers.
  • Train customer personnel on proper operation, care, and basic maintenance of equipment.
  • Accurately document service activities, calibration results, repairs, and customer interactions using company service management systems.
  • Submit timely service reports, expense reports, and required documentation to support billing, certification, and equipment history records.
  • Identify opportunities to improve customer productivity and equipment performance while communicating potential service opportunities to the sales and service teams.
  • Maintain assigned tools, calibration standards, vehicles, and company assets in accordance with company requirements.
  • Support continuous improvement initiatives and knowledge sharing across the Technical Services organization.
  • Maintain technical competency through ongoing training and professional development.

Education / Qualifications / Experience:
  • Associate degree, technical degree, military technical training, or equivalent combination of education and experience preferred.
  • Minimum 3 years of experience in field service, calibration, maintenance, manufacturing, metrology, or related technical field.
  • Electronic, mechanical, and computer troubleshooting skills required.
  • Experience with precision measurement equipment, calibration, or industrial automation preferred.
  • Strong customer service and communication skills.
  • Ability to work independently while effectively managing travel schedules and customer commitments.
  • Valid driver's license and ability to travel extensively throughout assigned territory.

We want you to succeed. If you feel at home in a high-tech environment and are ready for a new challenge, then consider joining our team.
Mahr Inc. is an Equal Opportunity Employer/Veterans/Disabled.

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