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Customer Service Representative Jobs in Stevenson Ranch, CA

Daikin

Customer Service Representative

West Hills, CA

$19 - $24/hr

The Customer Service Representative (CSR) work directly with our national account customers, distributors and contractors. The CSR's main goal is to provide excellent customer service when providing ...

Daikin

Customer Service Representative

Canoga Park, CA · On-site

$19 - $24/hr

The Customer Service Representative (CSR) work directly with our national account customers, distributors and contractors. The CSR's main goal is to provide excellent customer service when providing ...

Daikin

Customer Service Representative

West Hills, CA

$19 - $24/hr

The Customer Service Representative (CSR) work directly with our national account customers, distributors and contractors. The CSR's main goal is to provide excellent customer service when providing ...

Daikin

Customer Service Representative

West Hills, CA · On-site

$19 - $24/hr

The Customer Service Representative (CSR) work directly with our national account customers, distributors and contractors. The CSR's main goal is to provide excellent customer service when providing ...

dbi

Customer Service Representative

Burbank, CA

$17 - $23.25/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

AmeriVet

Customer Service Representative

Sun Valley, CA · On-site

$19 - $22/hr

We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client ...

U-Haul

Customer Service Representative

Santa Clarita, CA · On-site

$18.47 - $19.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Vixxo

Customer Service Representative

Los Angeles, CA · On-site

$17.25 - $23.50/hr

Customer Service Representatives will demonstrate a thorough understanding of the customer's request aligning goals and objectives resulting in exceptional service, customer retention and ...

Vixxo

Customer Service Representative

Los Angeles, CA

$17.25 - $23.50/hr

Customer Service Representatives will demonstrate a thorough understanding of the customer's request aligning goals and objectives resulting in exceptional service, customer retention and ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Stevenson Ranch, CA

Customer Service Representative information

See Stevenson Ranch, CA salary details

$10

$19

$27

How much do customer service representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for customer service representative in Stevenson Ranch, CA is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in Stevenson Ranch, CA?

The most popular types of Customer Service Representative jobs in Stevenson Ranch, CA are:

What cities near Stevenson Ranch, CA are hiring for Customer Service Representative jobs?

Cities near Stevenson Ranch, CA with the most Customer Service Representative job openings:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Stevenson Ranch, CA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,710 per year, or $19.1 per hour.

CSR -- Customer Service Representative

Los Angeles, CA • Remote

Kitsch LLC
Toiletries Manufacturing • 51 - 200 employees
Learn more about Kitsch LLCexternal

$16.50 - $22.25/hr

Full-time

Posted 16 days ago

Job description

About Kitsch

Kitsch is a certified female and minority-owned global beauty brand. Our products are in 32,000+ retailers across 92 countries. We make essentials that make you feel exceptional — and that starts with how we treat our customers.

The Role

We're looking for a Customer Service Representative to join our growing Customer Support Team. You'll respond to customer service tickets, help customers with order-related requests using our Shopify connected apps, and share personalized product info tailored to each customer's beauty needs.

What You'll Do
  • Respond to customer service tickets via email, chat, and phone in a timely and efficient manner.
  • Troubleshoot and resolve complex customer issues like shipping delays, product defects, missing packages, and payment problems.
  • Escalate unresolved issues to the right department and follow up until they're resolved.
  • Work closely with other Customer Service Representatives to solve customer needs.
  • Maintain in-depth knowledge of our product offerings, promotions, and policies.
  • Recommend products based on what each customer actually needs.
  • In your application, let us know if you have experience in social media community management, and share a list of the customer service and order management software you've used professionally.
What You Bring
  • 2-3 years of experience in customer service.
  • A track record of solving complex customer issues.
  • Experience with customer service software and tools.
  • A high school diploma or equivalent (a college degree is a plus).
  • Background in beauty or retail is a plus.
  • Experience with Shopify tools or ecommerce is a plus.
  • Empathy, strong communication skills, and a knack for problem-solving.

Full-time, remote (Philippines)

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