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Customer Service Representative Jobs in Muskogee, OK

MJC Huts

CSR

Muskogee, OK · On-site

$11.75 - $16/hr

As a Pizza Hut server, you're the smiling face that greets and serves our customers. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new ...

MJC Huts

CSR

Wagoner, OK

$11.25 - $15.25/hr

As a Pizza Hut server, you're the smiling face that greets and serves our customers. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new ...

Pizza Hut

CSR

Wagoner, OK · On-site

$11.25 - $15.25/hr

As a Pizza Hut server, you're the smiling face that greets and serves our customers. Working with us will give you the financial rewards and flexibility to suit your lifestyle! You'll learn new ...

Pizza Hut

CSR

Broken Arrow, OK · On-site

$14 - $19/hr

As a Pizza Hut server, you're the smiling face that greets and serves our customers. Working with us will give you the financial rewards and flexibility to suit your lifestyle! You'll learn new ...

MJC Huts

CSR

Broken Arrow, OK

$14 - $19/hr

As a Pizza Hut server, you're the smiling face that greets and serves our customers. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new ...

Pizza Hut

CSR

Muskogee, OK · On-site

$11.75 - $16/hr

As a Pizza Hut server, you're the smiling face that greets and serves our customers. Working with us will give you the financial rewards and flexibility to suit your lifestyle! You'll learn new ...

Armstrong Bank

CSR/Teller

Wagoner, OK · On-site

$11 - $14.25/hr

Keep records involved in the Bank's various transactions. CSR/Teller is authorized with an individual item limit as approved by the Board of Directors, for any item presented for cash or for deposit.

ARMSTRONG BANK

CSR/Teller

Wagoner, OK

$11 - $14.25/hr

Keep records involved in the Bank's various transactions. CSR/Teller is authorized with an individual item limit as approved by the Board of Directors, for any item presented for cash or for deposit.

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Muskogee, OK

Customer Service Representative information

See Muskogee, OK salary details

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How much do customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer service representative in Muskogee, OK is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.10 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in Muskogee, OK?

The most popular types of Customer Service Representative jobs in Muskogee, OK are:

What are popular job titles related to Customer Service Representative jobs in Muskogee, OK?

For Customer Service Representative jobs in Muskogee, OK, the most frequently searched job titles are:

What job categories do people searching Customer Service Representative jobs in Muskogee, OK look for?

The top searched job categories for Customer Service Representative jobs in Muskogee, OK are:

What cities near Muskogee, OK are hiring for Customer Service Representative jobs?

Cities near Muskogee, OK with the most Customer Service Representative job openings:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Muskogee, OK as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,606 per year, or $18.1 per hour.

Customer Service Representative

Muscogee Nation Gaming Enterprises

Coweta, OK • On-site

$11.75 - $16/hr

Full-time

Posted 7 days ago

Job description

Department: COW Players Club
Property: Coweta Casino Hotel
Location: Coweta, OK, US, 74429
Full-Time/Part-Time: Full Time
Summary:
Enters customer information in customer database. Assists in the analyses of direct mail, group sales, special events, and guest relations reports to identify programs and activities that support and enhance customer loyalty. Assists with the installation and maintenance of electronic gaming machines.
Responsibilities:
1. Generates excitement and provides personal attention to customers; anticipates customer needs or customers in need of service.
2. Interacts with customers and responds to requests and helps in resolving customer issues.
3. Knowledge of casino promotions and helps with daily promos (announcing promotions); informs guests of current and future promotions and how they can participate.
4. Understands how all gaming machines are played and communicates in an effective manner how to play each game to customers requiring assistance.
5. Distributes promotional items such as coupons, gifts or generic player cards to customers.
6. Introduces and promotes Players Club by explaining its benefits and how to join; assists players with membership applications.
7. Informs players of locations of customer service booths, promotion areas, and how to spot employees working the floor; knows location of all facilities within casino to assist guests in finding them.
8. Develop basic Troubleshoot and repair electronic gaming machines and related equipment to the common component level.
9. Maintain proper documentation of department repair logs, shift logs, daily shift reports, lock and/or key logs.
10. Safely and effectively operate shop equipment including hand tools, soldering equipment and some electronic test equipment.
11. Maintain security of equipment, records, funds, locks and keys.
12. Consistently follow machine entry procedures and repair procedures in order to proactively identify or prevent future equipment problems.
13. Effectively interpret Electronic Game machine conditions by use of self-diagnostic and troubleshooting techniques and from there can perform repairs and correct line failures.
14. Assist special projects and machine moves as assigned.
15. Responds to floor calls in an expeditious manner and spend enough time on the floor to be familiar with operational issues.
16. Maintains professional and good communications with co-workers and supervisors to build a cohesive and effective work environment able to provide high quality service and repairs.
17. Additional duties as assigned.

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