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Customer Service Representative Jobs in Midvale, UT

U-Haul

Customer Service Representative

Tooele, UT · On-site

$15 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

West Valley City, UT

$15.25 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Bountiful, UT

$15 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Tooele, UT · On-site

$15 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Salt Lake City, UT · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Tooele, UT · On-site

$15 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Salt Lake City, UT · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Bountiful, UT · On-site

$15 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

PCA

Customer Service Rep

Salt Lake City, UT · On-site

$46K - $57K/yr

Customer Service Representative The Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product ...

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Showing results 21-40

All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Midvale, UT

Customer Service Representative information

See Midvale, UT salary details

$9

$17

$25

How much do customer service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer service representative in Midvale, UT is $17.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.71 per hour, depending on experience, location, and employer.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

Is remote customer service representative a stressful job?

Remote customer service representatives often experience stress due to handling customer complaints, meeting performance metrics, and managing high call volumes. However, stress levels can vary based on workload, support tools, and individual coping skills, with some finding remote work more flexible and less stressful than in-office roles.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.
More about Customer Service Representative jobs
What are the most commonly searched types of Customer Service Representative jobs in Midvale, UT? The most popular types of Customer Service Representative jobs in Midvale, UT are:
What are popular job titles related to Customer Service Representative jobs in Midvale, UT? For Customer Service Representative jobs in Midvale, UT, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative jobs in Midvale, UT look for? The top searched job categories for Customer Service Representative jobs in Midvale, UT are:
What cities near Midvale, UT are hiring for Customer Service Representative jobs? Cities near Midvale, UT with the most Customer Service Representative job openings:
Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Midvale, UT as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $36,873 per year, or $17.7 per hour.

Customer Service Representative

WESTERN HEATING, AIR & PLUMBING

Sandy, UT

$15.25 - $20.75/hr

Full-time

Medical, Retirement, PTO

Re-posted 12 days ago

Job description

Description

Western Heating + Air + Plumbing is seeking a dedicated Customer Service Rep to join our team. We are a company that prides itself on our core values of Family, Integrity, Excellence, and Gratitude. Our team is the heart of our service, and we strive to provide an environment that reflects these values in every interaction.   


The Digital Champion CSR, will act as a liaison, provide product/service information, and resolve any emerging problems with accuracy and efficiency that our customer accounts might face.  This role is responsible for championing communication through inbound/outbound calls, including live chat, chirps, and email correspondence.


Why Join Us?

We understand the significant impact your job has on you and your loved ones, so we offer a comprehensive benefits package to support your health, family, and lifestyle. 

  • Work Life Balance: We understand the importance of ensuring that you have time with your families. 
  • Benefits: We pay almost 100% of your healthcare premiums and 50% for your family!
  • Retirement Plan: 401k with company match.
  • Paid Time Off: 13 vacation days + 6 paid holidays!
  • Career Growth We offer a clear path for advancement, whether you're looking to grow within the customer service department as a CSR Lead or explore other departments within the company. 

Job Responsibilities:

  • Serve as the primary champion for digital customer interactions, ensuring timely responses and an exceptional customer experience. 
  • Remain actively engaged in the phone queue, handling inbound and outbound calls while balancing digital communication responsibilities. 
  • Generate sales leads and maximize booking opportunities across all communication channels. 
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers




Requirements


 Schedule:

  • 11:30am - 8pm during the summer (until September)
  • 10:30am - 7:00pm (September - May)
  • Weekends (Rotating Saturdays)

Apply