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Customer Service Representative Jobs in Mankato, MN

Taco John's

Customer Service Representative

New Ulm, MN · On-site

$12 - $15/hr

Customer Service Representative at Taco John's - $12-15/hour , Ultra-Flexible Shifts! Join Our Restaurant Customer Service Team in New Ulm, MN! Looking for a part-time job that actually works around ...

Taco Johns

Customer Service Representative

New Ulm, MN · On-site

$12 - $15/hr

Customer Service Representative at Taco John's - $12-15/hour, Ultra-Flexible Shifts! Join Our Restaurant Customer Service Team in New Ulm, MN! Looking for a part-time job that actually works around ...

Dixon

Customer Service Representative

New Richland, MN

$15.75 - $21.25/hr

Customer Service Representative Location: N25 W23040 Paul Road, Pewaukee, WI 53072 Work Hours: 8:00 AM to 5:00 PM, Monday through Friday Competitive Compensation Make the Right Connection--Build Your ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Mankato, MN

Customer Service Representative information

See Mankato, MN salary details

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How much do customer service representative jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for customer service representative in Mankato, MN is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

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The most popular types of Customer Service Representative jobs in Mankato, MN are:

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For Customer Service Representative jobs in Mankato, MN, the most frequently searched job titles are:

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The top searched job categories for Customer Service Representative jobs in Mankato, MN are:

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Cities near Mankato, MN with the most Customer Service Representative job openings:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Mankato, MN as of August 2026, with employment types broken down into 55% Full Time, 41% Part Time, 2% Temporary, and 2% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $38,757 per year, or $18.6 per hour.

Customer Service Representative

JAT Restaurants, LLC - Taco Johns

New Ulm, MN • On-site

$12 - $15/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Representative at Taco John's - $12-15/hour, Ultra-Flexible Shifts!

Join Our Restaurant Customer Service Team in New Ulm, MN!

Looking for a part-time job that actually works around YOUR schedule? Taco John's in New Ulm is hiring Customer Service Representatives for $12-15/hour with amazingly flexible shifts! Work short 3-hour shifts during lunch or dinner rush, or choose longer 7-8 hour mid-shifts or closing shifts. We're open 7am-10pm with options throughout the day!

Why You'll Love Being a Customer Service Representative With Us

As a Customer Service Representative at America's favorite West-Mex® restaurant, you'll be part of the team that serves up our famous Potato Olés® and freshly fried taco shells! Our Restaurant Customer Service team creates amazing experiences for hungry guests while having a blast together.

At Taco John's, our Customer Service Representatives aren't just order-takers - they're the friendly faces that make our restaurant a place customers want to return to again and again. You'll join a workplace where creativity is encouraged, hard work is rewarded, and your voice actually counts!

What You'll Do as a Customer Service Representative

Forget boring routines! As a Customer Service Representative, you'll:

  • Greet customers with energy and enthusiasm
  • Take orders efficiently through both front counter and drive-through
  • Ensure our made-from-scratch menu items meet our high standards
  • Create a fun atmosphere for every guest who visits
  • Master Restaurant Customer Service skills that benefit your future career
  • Work with a team that feels like family
  • Learn food prep and quality standards in a fast-paced environment

What's In It For You?

  • Competitive pay: $12.00-$15.00/hour based on experience and availability
  • Ultra-flexible scheduling that works around school, family, or other jobs
  • Great Food discount during your shifts (yes, that includes Potato Olés®!)
  • Major holidays off (Easter, Thanksgiving & Christmas)
  • Valuable customer service experience
  • Real career advancement - we promote from within!

Ready to Join Our Team?

Apply in 2-3 minutes and hear back from us in 24-48 hours! Don't miss this chance to become a Customer Service Representative at the most exciting Restaurant Customer Service team in New Ulm!

At Taco John's, our Customer Service Representatives build valuable skills while having fun serving the bold flavors our customers crave!

Apply