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Customer Service Representative Jobs in Holly Ridge, NC

Maven Roofing

Customer Service Representative

Hampstead, NC · On-site

$13.50 - $18.25/hr

Customer Service Representative (CSR) - Maven Roofing Location: Hampstead, NC Compensation: Competitive base salary + performance incentives Ready to be the voice of the industry's top roofing ...

Community Veterinary Partners

CSR

Jacksonville, NC · On-site

$14.25 - $19.25/hr

Veterinary Customer Service Representative (CSR) Position Summary: We are seeking a dedicated and experienced Veterinary Customer Service Representative to join our team. The ideal candidate will ...

Community Veterinary Partners

CSR

Jacksonville, NC · On-site

$16 - $18/hr

Veterinary Customer Service Representative (CSR) Position Summary: We are seeking a dedicated and experienced Veterinary Customer Service Representative to join our team. The ideal candidate will ...

Circle K

Customer Service Representative

Holly Ridge, NC · On-site

$12.50 - $17/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Midway Park, NC · On-site

$14.25 - $19.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

New

Circle K

Customer Service Representative

Hampstead, NC · On-site

$13.50 - $18.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Jacksonville, NC · On-site

$14.25 - $19.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Jacksonville, NC

$14.50 - $19.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Jacksonville, NC · On-site

$14.50 - $19.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Jacksonville, NC

$14.50 - $19.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Holly Ridge, NC

Customer Service Representative information

See Holly Ridge, NC salary details

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How much do customer service representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for customer service representative in Holly Ridge, NC is $14.60, according to ZipRecruiter salary data. Most workers in this role earn between $11.97 and $16.25 per hour, depending on experience, location, and employer.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

Is remote customer service representative a stressful job?

Remote customer service representatives often experience stress due to handling customer complaints, meeting performance metrics, and managing high call volumes. However, stress levels can vary based on workload, support tools, and individual coping skills, with some finding remote work more flexible and less stressful than in-office roles.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.
More about Customer Service Representative jobs
What are the most commonly searched types of Customer Service Representative jobs in Holly Ridge, NC? The most popular types of Customer Service Representative jobs in Holly Ridge, NC are:
What are popular job titles related to Customer Service Representative jobs in Holly Ridge, NC? For Customer Service Representative jobs in Holly Ridge, NC, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative jobs in Holly Ridge, NC look for? The top searched job categories for Customer Service Representative jobs in Holly Ridge, NC are:
What cities near Holly Ridge, NC are hiring for Customer Service Representative jobs? Cities near Holly Ridge, NC with the most Customer Service Representative job openings:
Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Holly Ridge, NC as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $30,367 per year, or $14.6 per hour.

Customer Service Representative

Maven Roofing

Hampstead, NC • On-site

$13.50 - $18.25/hr

Other

Medical, Dental, Vision, PTO

Re-posted 11 days ago

Job description

Customer Service Representative (CSR) – Maven Roofing

Location: Hampstead, NC Compensation: Competitive base salary + performance incentives

Ready to be the voice of the industry's top roofing company?

At Maven Roofing, we don't just answer phones—we create lasting impressions. As a Customer Service Representative (CSR), you are the first point of contact for homeowners, ensuring they receive the best customer experience while guiding them toward the roofing solutions they need.

Your mission: Convert inbound calls into booked appointments, follow up with leads, and ensure every homeowner is scheduled for a consultation with our expert team.

What You'll Do:

Handle inbound calls with confidence and professionalism – You're not just answering the phone; you're building trust and excitement. Convert calls into scheduled appointments – Your goal is to ensure every qualified lead results in a booked roofing inspection. Master our scripts & sales techniques – You'll be trained on high-performance call handling to increase booking rates. Follow up with unscheduled leads – We don't let potential customers slip through the cracks. Confirm appointments & reduce cancellations – Ensure homeowners are home and ready for their consultation. Be the expert on our process – Educate homeowners on our services, warranties, and what sets Maven Roofing apart. Deliver an exceptional customer experience – Our reputation depends on every interaction.

What Makes a Great CSR at Maven Roofing?

You don't need roofing experience—you need: A Winning Mindset – You love a challenge and strive for success. Sales Ability – Every call is an opportunity to help a homeowner while booking the next appointment. Confidence & Energy – You can turn a hesitant caller into an excited customer. A Passion for Customer Service – You genuinely care about homeowners and their needs. Accountability & Ownership – You take pride in your performance and results.

What We Offer:

Competitive Base Pay + Bonuses – Earn more when you perform. Industry-Leading Training – We teach you everything you need to succeed. Growth Opportunities – CSRs at Maven Roofing can advance into leadership roles. A Culture of Excellence – We believe in extreme ownership, no excuses, and delivering value in every interaction. Full Benefits Package – Health, Vision, Dental, PTO, and more.

Who This Job is NOT For:

If you don't like talking to people, this isn't for you. If you're not motivated by growth & performance, you won't thrive here. If you can't handle a fast-paced environment, this might not be the best fit.

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