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Customer Service Representative Jobs in High Ridge, MO

Maxcess

Customer Service Representative

Eureka, MO · On-site

$13.50 - $18.25/hr

Customer Service Representative Act as the face of RotoMetrics to customers Provide best-in-class customer service to internal and external customers, by managing the needs of the customer through ...

PEG Staffing

Customer Service Rep

Saint Louis, MO · On-site

$15.50 - $21.25/hr

Customer Service Representative Location: St. Louis, MO (Fully Onsite) Schedule: Monday-Friday, Standard Business Hours About the Role We are partnering with a fast-growing telehealth company seeking ...

DAP

Customer Service Representative

Fenton, MO · On-site

$15.25 - $20.75/hr

Customer Service Representative DAP is looking to hire a Customer Service Representative at our Fenton, MO Location. The customer is everything at DAP and our Customer Service Representatives take ...

Circle K

Customer Service Representative

Fenton, MO · On-site

$15.25 - $20.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Maryland Heights, MO · On-site

$15.50 - $21/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Millstadt, IL · On-site

$15.50 - $21/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Saint Louis, MO · On-site

$15.50 - $21.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Cedar Hill, MO · On-site

$15.25 - $20.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Saint Peters, MO · On-site

$15.25 - $20.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

New

Circle K

Customer Service Representative

Imperial, MO · On-site

$15.75 - $21.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in High Ridge, MO

Customer Service Representative information

See High Ridge, MO salary details

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How much do customer service representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer service representative in High Ridge, MO is $17.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $19.09 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in High Ridge, MO?

The most popular types of Customer Service Representative jobs in High Ridge, MO are:

What job categories do people searching Customer Service Representative jobs in High Ridge, MO look for?

The top searched job categories for Customer Service Representative jobs in High Ridge, MO are:

What cities near High Ridge, MO are hiring for Customer Service Representative jobs?

Cities near High Ridge, MO with the most Customer Service Representative job openings:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in High Ridge, MO as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,702 per year, or $17.2 per hour.

Customer Service Representative

Eureka, MO • On-site

Maxcess
Industrial Automation Equipment Manufacturing • 1 - 5K employees
Learn more about Maxcessexternal

$13.50 - $18.25/hr

Other

This job post has expired today. Applications are no longer accepted.

Maxcess rating

7.2

Company rating: 7.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Customer Service Representative

Act as the face of RotoMetrics to customers

Provide best-in-class customer service to internal and external customers, by managing the needs of the customer through all channels.

Recommend best product based on customers' business application and technical requirements.

Daily Responsibilities:

  • Configure quotes and orders to customer specification within 2-4 hours of receipt
  • Thoroughly communicate directly with customers, to ensure quote/order accuracy
  • Collaborate efficiently with supporting departments, to provide accurate products to customers, meet customers' delivery time requirements, manage complaints and returns, and ensure timely invoice payments
  • Educate customers about terminology and product offerings, to improve customer satisfaction
  • Tactfully enforce company policies to external customers (customer-incurred fees, units on hold limits, etc)
  • Proactively ensure that customer-specific requirements are documented and current
  • Identify trends in customer satisfaction and dissatisfaction, and communicate with management and field sales (Technical Sales Managers) as needed
  • Cultivate an environment of collaboration, open communication, and accountability
  • Promote waste minimization, energy conservation, and other efforts to meet environmental objectives
  • Other duties as assigned to meet departmental and company objectives

Candidate Requirements:

  • Bachelor's degree from four-year college/university in business, sales, or engineering, and minimum two years' experience acting as a customer service representative
  • OR GED/high school diploma with a minimum of four years' experience acting as a customer service representative
  • Willingness to undergo 12-24mo training period, and to constantly learn new processes, terminology, and products
  • Position located in Eureka, MO or Meadows of Dan, VA
  • Ability to wear personal protective equipment (if entering designated manufacturing areas)-safety shoes, safety glasses, hearing protection, etc.
  • Hybrid office/work from home opportunity following initial training period

Required skills:

  • Excellent organizational skills
  • Excellent written and verbal communication skills
  • Self-motivation to fully own complicated tasks and with minimal supervision
  • Basic mechanical aptitude, ability to read dimensional prints and use basic geometry
  • Ability to problem-solve and navigate customer dissatisfaction while maintaining professionalism and motivation
  • Proficiency in Microsoft Outlook

Top candidates will have some or all of the following:

  • Experience in Tag and Label, print, or manufacturing industries
  • Experience configuring products and/or parts
  • Working knowledge of Salesforce and/or Oracle

Maxcess is an equal employment opportunity employer. We do not discriminate on the basis of race, religion, sex, disability, age, pregnancy, national origin, sexual orientation, or any other characteristic protected by applicable law. We are committed to diversity and inclusion, and all qualified candidates are encouraged to apply.

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