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Customer Service Representative Jobs in Graham, NC

gpac

Customer Service Representative

Burlington, NC · On-site

$13.25 - $18.25/hr

The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, processing orders, and resolving any issues related to waste collection services.

gpac

Customer Service Representative

Mebane, NC · On-site

$13.75 - $18.75/hr

The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, processing orders, and resolving any issues related to waste collection services.

Circle K

Customer Service Representative

Whitsett, NC · On-site

$12 - $16.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

gpac

Customer Service Representative

Rougemont, NC · On-site

$10.75 - $14.75/hr

The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, processing orders, and resolving any issues related to waste collection services.

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Graham, NC

Customer Service Representative information

See Graham, NC salary details

$7

$15

$21

How much do customer service representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for customer service representative in Graham, NC is $15.11, according to ZipRecruiter salary data. Most workers in this role earn between $12.36 and $16.83 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in Graham, NC?

The most popular types of Customer Service Representative jobs in Graham, NC are:

What are popular job titles related to Customer Service Representative jobs in Graham, NC?

For Customer Service Representative jobs in Graham, NC, the most frequently searched job titles are:

What job categories do people searching Customer Service Representative jobs in Graham, NC look for?

The top searched job categories for Customer Service Representative jobs in Graham, NC are:

What cities near Graham, NC are hiring for Customer Service Representative jobs?

Cities near Graham, NC with the most Customer Service Representative job openings:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Graham, NC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $31,423 per year, or $15.1 per hour.

Customer Service Representative

Kimbrell's Home Furnishings

Siler City, NC • On-site

$13 - $17.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Benefits:

  • Commision

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Kimbrell’s Furniture - Customer Service Representative (CSR)

Are you passionate about helping people, building relationships, and being part of a high-energy retail team? Kimbrell’s Furniture is looking for a Customer Service Representative (CSR) who thrives on delivering exceptional customer experiences while supporting sales growth and long-term customer relationships.

Why Join Kimbrell’s?

At Kimbrell’s, we don’t just sell furniture—we create lasting customer relationships. This role is more than customer service; it’s a career opportunity with a path into leadership and sales roles. If you’re motivated, people-focused, and ready to grow, we want to meet you.

What You’ll Do

As a CSR, you’ll play a key role in ensuring every customer has a seamless and positive experience:

✨ Customer Experience & Engagement

Deliver a welcoming and professional experience in every interaction

Build strong relationships that drive loyalty and repeat business

Guide customers through their journey—from first visit to ongoing support

📈 Sales Support & Business Growth

Partner with the sales team to help drive revenue

Assist with follow-ups, outreach, and customer engagement

Support promotions, events, and in-store initiatives

💳 Customer Accounts & Financing

Help customers understand financing options and payment plans

Assist with credit applications and transactions

Provide solutions-oriented support for account questions

🗂 Operations & Administration

Maintain accurate records and documentation

Use POS systems and tools efficiently

Support daily store operations and team collaboration

What We’re Looking For

Strong communication and people skills

A customer-first mindset with a passion for helping others

Sales-driven attitude with the ability to build relationships

Organized and able to multitask in a fast-paced environment

Willingness to learn financial processes and systems

Your Future Starts Here

This role is a stepping stone to exciting career opportunities, including:

Assistant Store Manager

Store Manager

Sales Consultant

Make an Impact

At Kimbrell’s, you’ll be part of a team that values service, trust, and growth. If you’re ready to build a career—not just work a job—apply today.

The above-listed are a few of the duties and responsibilities associated with the Customer Service Representatives' role and are not intended to be a comprehensive list of all duties

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