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Customer Service Representative Jobs in Fulton, MS

Carmax

Customer Service Sales Representative

Saltillo, MS · On-site

$15.50 - $23.30/hr

Deliver exceptional customer service by guiding customers through sales, appraisals, test drives ... Strong communication skills with confidence in representing CarMax and its products. * Ability to ...

Domino's

Customer Service Rep(03217) - 700A Main St

Amory, MS · On-site

$12.50 - $17/hr

Job Duties include making pizzas and other products, oven tending, take orders, assist customers, prep product for rush, and clean equipment and store daily Qualifications Additional Information ...

Roses Discount Stores

Customer Service Associate

Nettleton, MS · On-site

$11.25 - $15.50/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities ...

Variety Stores LLC

Customer Service Associate

Tupelo, MS · On-site

$13.75 - $19/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...

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Showing results 21-40

All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Fulton, MS

Customer Service Representative information

See Fulton, MS salary details

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How much do customer service representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service representative in Fulton, MS is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.33 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in Fulton, MS?

The most popular types of Customer Service Representative jobs in Fulton, MS are:

What are popular job titles related to Customer Service Representative jobs in Fulton, MS?

For Customer Service Representative jobs in Fulton, MS, the most frequently searched job titles are:

What job categories do people searching Customer Service Representative jobs in Fulton, MS look for?

The top searched job categories for Customer Service Representative jobs in Fulton, MS are:

What cities near Fulton, MS are hiring for Customer Service Representative jobs?

Cities near Fulton, MS with the most Customer Service Representative job openings:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Fulton, MS as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 3% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,170 per year, or $17.4 per hour.

Customer Service Representative - State Farm Agent Team Member

State Farm

Fulton, MS • On-site

$40K - $52K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,562 frontline employees who took The Breakroom Quiz

242nd of 315 rated insurance

Job description

Responsive recruiter
Replies within 24 hours
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Brannon Poland - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
This isn't a typical insurance role-we're building a high-performance team inside one of the strongest brands in the industry while creating a culture that is both fun and rewarding!
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:
  • Property & Casualty License required.
  • Life & Health License required (within first 30 days of employment).
  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
  • Team player

Compensation: $40,000.00 - $52,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Fulton, MS and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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