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Customer Service Representative Jobs in Covington, LA

LED FastStart

Customer Service Representative

Hammond, LA · On-site

$12.25 - $16.75/hr

Customer Service Representative (Baton Rouge, La) S&W Wholesale Foods is Louisiana's leading independent food service supplier and is on the Move. We are looking for a Customer Service Representative ...

dbi

Customer Service Representative

Slidell, LA

$13.75 - $18.75/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Circle K

Customer Service Representative

Ponchatoula, LA · On-site

$12.75 - $17.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Slidell, LA · On-site

$12.50 - $17/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Slidell, LA

$13.75 - $18.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Pearl River, LA · On-site

$13.25 - $18/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Covington, LA · On-site

$13.75 - $18.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Pearl River, LA

$13.25 - $18/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Covington, LA

$13.75 - $18.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Slidell, LA

$13.75 - $18.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Slidell, LA

$13.75 - $18.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Covington, LA

$13.75 - $18.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Covington, LA

Customer Service Representative information

See Covington, LA salary details

$8

$16

$23

How much do customer service representative jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for customer service representative in Covington, LA is $16.17, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.98 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in Covington, LA?

The most popular types of Customer Service Representative jobs in Covington, LA are:

What are popular job titles related to Customer Service Representative jobs in Covington, LA?

For Customer Service Representative jobs in Covington, LA, the most frequently searched job titles are:

What job categories do people searching Customer Service Representative jobs in Covington, LA look for?

The top searched job categories for Customer Service Representative jobs in Covington, LA are:

What cities near Covington, LA are hiring for Customer Service Representative jobs?

Cities near Covington, LA with the most Customer Service Representative job openings:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Covington, LA as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, and 21% Part Time. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $33,633 per year, or $16.2 per hour.

Customer Service Representative

Hammond, LA • On-site

LED FastStart
Recruiting and Staffing Services • 51 - 200 employees
Learn more about LED FastStartexternal

$12.25 - $16.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Customer Service Representative (Baton Rouge, La)

S&W Wholesale Foods is Louisiana's leading independent food service supplier and is on the Move. We are looking for a Customer Service Representative to join our team! The Customer Service Representative is responsible for interfacing with customers in both in-person, phone and e-mail interactions. The Customer Service Representative develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner.

S&W Wholesale Foods is a family-owned, customer-oriented company and we align our progress with your success. We believe in candid communication, being genuine, and working together as one team to achieve our goals.

What you'll do:

  • Portraying a positive company image and engaging in professional and friendly communications with customers
  • Answers phones, transfers call and takes messages
  • Processing orders by mail, telephone, fax, email, or other employees
  • Actively listening to customer needs and inquiries to determine appropriate service actions
  • Assisting colleagues and other employees with administrative duties
  • Referring any customer questions regarding products or services to the appropriate person
  • Performing accurate company-required recordkeeping
  • Resolving customer issues to the best of your abilities or directing them to appropriate person to handle their issue.
  • Informing customers of prices, shipping dates, anticipated delays and any additional information needed by customer.
  • Following-up on orders to ensure delivery by specified dates
  • Performing other duties as assigned

What you need to succeed:

  • Excellent verbal and written communication skills.
  • Extensive knowledge of customer service procedures and principles.
  • Organized with attention to detail.
  • Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor.
  • Time Management: the ability to organize and manage multiple priorities.
  • Proficient in Microsoft Office Suite or related software

Minimum Qualifications:

  • High school diploma or general education degree (GED), 1 - 2 years of related experience and/or training, or equivalent combination of education and experience
  • Customer Service Experience

Physical Demands and Work Environment:

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times

Benefits Include:

  • Birthday Holiday!
  • Medical, Dental, and Vision Insurance
  • Vacation and Personal Time Off
  • 401k Company Match
  • Employee Purchasing Discounts

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