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Customer Service Representative Jobs in Bountiful, UT

Crash Champions

Customer Service Rep

Park City, UT

$16.75 - $22.75/hr

The Customer Service Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process. This position requires a high level of ...

U-Haul

Customer Service Representative

West Valley City, UT · On-site

$15.25 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Salt Lake City, UT · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Ogden, UT

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

pca

Customer Service Rep

Salt Lake City, UT · On-site

$15.50 - $21.25/hr

The Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight rates ...

Hired by Matrix

Be Seen First

Customer Service Representative

South Jordan, UT · On-site

$22/hr

If so, our client is hiring a Customer Service Representative! Position Type: * Contract * On-site Required: * College degree or previous contact center experience * At least 1 year of customer ...

Mr.Handyman

Customer Service Representative

Layton, UT · On-site

$17 - $21/hr

Handyman as a Inside Sales / Customer Service Representative Here are just a few of the benefits you'll receive when joining the Mr. Handyman team. * Competitive pay $17 to $21 an hour - based on ...

Mr. Handyman

Customer Service Representative

Layton, UT · On-site

$17 - $21/hr

Handyman as a Inside Sales / Customer Service Representative Here are just a few of the benefits you'll receive when joining the Mr. Handyman team. * Competitive pay $17 to $21 an hour - based on ...

Sibelco

Customer Service Representative

Salt Lake City, UT · On-site

$15.50 - $21/hr

Customer Service Representative Location: Salt Lake City At Sibelco, we advance life through materials. For over 150 years, we've been a trusted leader in sourcing, transforming, and distributing ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Bountiful, UT

Customer Service Representative information

See Bountiful, UT salary details

$9

$17

$25

How much do customer service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer service representative in Bountiful, UT is $17.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.71 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in Bountiful, UT?

The most popular types of Customer Service Representative jobs in Bountiful, UT are:

What are popular job titles related to Customer Service Representative jobs in Bountiful, UT?

For Customer Service Representative jobs in Bountiful, UT, the most frequently searched job titles are:

What job categories do people searching Customer Service Representative jobs in Bountiful, UT look for?

The top searched job categories for Customer Service Representative jobs in Bountiful, UT are:

What cities near Bountiful, UT are hiring for Customer Service Representative jobs?

Cities near Bountiful, UT with the most Customer Service Representative job openings:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Bountiful, UT as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $36,856 per year, or $17.7 per hour.

Customer Service Rep

Crash Champions

Park City, UT

$16.75 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 29 days ago

Crash Champions rating

7.0

Company rating: 7.0 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

172nd of 374 rated vehicle maintenance

Job description

Champions Do More

Crash Champions is home to a collection of team members driven by a deeply rooted purpose and guided by a powerful principle: Here, We Do More.

It is the Crash Champions DNA and it is the mark of who we are. Above everything, we believe in what we do; and we hold fast to the conviction of why we do it. As the largest founder-led collision repair service provider in the U.S., we serve our customers and business partners with an unexpected level of personal and professional service to build trust at every touch point.

The Customer Service Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process. This position requires a high level of customer service, communication skills, and a positive attitude. The Customer Service Representative will acquire a working level of technical knowledge about the auto-collision repair process.

Responsibilities

· Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.

· Clean workspace, this is the first point of contact our customers have with our facility.

· Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.

· Provide clerical and administrative support to the General Managers and Service Advisors.

· Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.

· Perform other related duties as assigned

Qualifications

  • Interpersonal and customer service skills.
  • Analytical and problem-solving skills.
  • Multitasking and organizational skills.
  • Ability to answer a high volume of calls and/or emails daily.
  • Attentiveness and patience

Benefits

  • Competitive pay
  • Weekly Paychecks
  • 401K with company match
  • Medical/Vision/Dental Insurance
  • Additional elective benefits

Submit a Referral (https://field-crashchampions.icims.com/jobs/3079/customer-service-rep/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834383836)

Location US-UT-Park City

ID 2023-3079

Category Administrative/Clerical

Position Type Regular Full-Time

Remote No

What Crash Champions employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Crash Champions logo

About Crash Champions

Sourced by ZipRecruiter

Founded in 1999, and based in Chicago, IL, Crash Champions, LLC ("Crash Champions"or the"Company") is the fifth largest independent collision repair chain in the United States, with an established presence in 17 states- and formal direct repair program ("DRP") relationships with most leading insurance carriers. The Company is led by founder and CEO Matt Ebert, who maintains an impressive track record of both organic and acquisition growth. As an acquiror of choice with a value-added capital partner, Crash Champions is expected to grow from a multi-regional business into a nationally recognized provider of collision repair services. Based upon the current pipeline of acquisitions and greenfield openings.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

51 - 200 Employees

Headquarters location

Westmont, IL, US

Year founded

1999

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