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Customer Service Representative Jobs in Boone, IA

Ken's Appliance

Customer Service Representative

Ames, IA · On-site

$15 - $20/hr

As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints.

Ken's Appliance

Customer Service Representative

Ames, IA · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints.

Regal Plastic

Customer Service Representative

Grimes, IA · On-site

$15.75 - $21.50/hr

Customer Service Representative For more than 70 years, Regal Plastic has been a pioneer in the distribution and fabrication of plastic sheet, rod, tube and film products in the U.S. Our customer ...

U-Haul

Customer Service Representative

Waukee, IA · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Waukee, IA · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Regal Plastic

Customer Service Representative

Grimes, IA · On-site

$18 - $20/hr

Our customer service representatives are the foundation of our success. They serve as our voice, and ensure our customers get what they need when they need it. We are looking for an excellent ...

Regal Plastic

Customer Service Representative

Grimes, IA · On-site

$18 - $20/hr

Our customer service representatives are the foundation of our success. They serve as our voice, and ensure our customers get what they need when they need it. We are looking for an excellent ...

Ryko Solutions

Customer Service Representative

Grimes, IA · On-site

$15.75 - $21.50/hr

Customer Service Representative National Carwash Solutions (NCS) is one of the largest providers of car wash equipment, parts, chemistry, and service in North America. Our Aftermarket Parts & E ...

Home State Bank

Customer Service Representative

Jefferson, IA · On-site

$15.25 - $20.50/hr

As a CSR, this position will be responsible for balancing the cash, staying within drawer limits, understanding related compliance regulations related to teller services. ACCOUNTABILITIES: * Perform ...

Collabera

Customer Service Representative

Johnston, IA · On-site

$15 - $20.50/hr

Industry Manufacturing Work Location Johnston IA 50131 Job Title Customer Service Representative (JDJP00008745) Duration 1 Year (Strong possibility of extension) Business casual environment and ...

Midwest Heritage

Customer Service Representative

Grimes, IA · On-site

$15.75 - $21.50/hr

P&C Personal Lines Customer Service Representative I At Midwest Heritage, the core of our culture is taking care of the customer and taking care of each other. Our employees appreciate that their ...

New

Planet Fitness

Customer Service Representative

Ankeny, IA · On-site

$15 - $20.50/hr

Customer Service Representative Job Summary: Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective ...

Planet Fitness

Customer Service Representative

Ankeny, IA · On-site

$15.25 - $20.75/hr

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience ...

Planet Fitness

Customer Service Representative

Ankeny, IA · On-site

$15.25 - $20.75/hr

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Boone, IA

Customer Service Representative information

See Boone, IA salary details

$9

$18

$26

How much do customer service representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for customer service representative in Boone, IA is $18.51, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.58 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in Boone, IA?

The most popular types of Customer Service Representative jobs in Boone, IA are:

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For Customer Service Representative jobs in Boone, IA, the most frequently searched job titles are:

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The top searched job categories for Customer Service Representative jobs in Boone, IA are:

What cities near Boone, IA are hiring for Customer Service Representative jobs?

Cities near Boone, IA with the most Customer Service Representative job openings:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Boone, IA as of August 2026, with employment types broken down into 75% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $38,503 per year, or $18.5 per hour.

Customer Service Representative

Ken's Appliance

Ames, IA • On-site

$15 - $20/hr

Full-time

Retirement, PTO

Posted 4 days ago

Job description

Benefits:
  • After 1 year, Paid Hollidays/Vacation
  • Simple IRA with Match 3%
  • Employee discounts
  • Paid time off
  • Flexible schedule

Job Summary
Ken's Appliance is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
 
Responsibilities: 
  • Receive incoming calls in a professional and courteous manner
  • Perform marketing and sales functions to sell additional work and earn business
  • Complete work orders, return customer calls, and respond to customer complaints
  • Perform other duties as needed which may include cross-training in related positions
 
Qualifications:
  • Minimum two years admin experience
  • Strong written and verbal communication skills  
  • Detail-oriented with strong data entry skills
  • Positive Attitude
  • Team player who can work independently
 
Benefits/Perks
  • Flexible Scheduling
  • Growth and Career Advancement Opportunities
  • Great Working Environment