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Customer Service Representative Jobs in Bath, ME

DOGHOUSE INC

Customer Service Representative

Brunswick, ME · On-site

$16.25 - $22.25/hr

Full-Time Customer Service Representative Are you outgoing? Do you love helping people? Do you thrive in a team atmosphere? Well, we have a job for you at Dog House! We are looking for a full-time, ...

Dog House

Customer Service Representative

Brunswick, ME · On-site

$16.25 - $22.25/hr

Full-time Customer Service Representative Are you outgoing? Do you love helping people? Do you thrive in a team atmosphere? Well, we have a job for you at Dog House! We are looking for a full-time, ...

Dog House

Customer Service Representative

Brunswick, ME · On-site

$16.25 - $22.25/hr

Full-time Customer Service Representative Are you outgoing? Do you love helping people? Do you thrive in a team atmosphere? Well, we have a job for you at Dog House! We are looking for a full-time, ...

Dog House

Customer Service Representative

Brunswick, ME

$16.25 - $22.25/hr

Full-time Customer Service Representative Are you outgoing? Do you love helping people? Do you thrive in a team atmosphere? Well, we have a job for you at Dog House! We are looking for a full-time, ...

Agren

Customer Service Rep

Auburn, ME · On-site

$17.25 - $23.50/hr

Customer Service Representative To provide an exemplary experience for our customers with service scheduling needs, as well as all facets of the service department. All Customer Service ...

New

Circle K

Customer Service Representative

Freeport, ME · On-site

$16.50 - $22.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Topsham, ME · On-site

$16.25 - $22.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Auburn, ME · On-site

$17.25 - $23.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Brunswick, ME · On-site

$16.25 - $22.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Brunswick, ME · On-site

$16.25 - $22.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Topsham, ME

$16.25 - $22.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Bath, ME

Customer Service Representative information

See Bath, ME salary details

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How much do customer service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service representative in Bath, ME is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What cities near Bath, ME are hiring for Customer Service Representative jobs?

Cities near Bath, ME with the most Customer Service Representative job openings:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Bath, ME as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,213 per year, or $18.9 per hour.

Customer Service Rep

Agren Appliance Service Corp

Auburn, ME • On-site

$24/hr

Full-time

Posted 3 days ago

New

Job description

Position: Customer Service Representative

FLSA: Non-exempt

Position Reports to: Customer Service Manager

Job Purpose Summary:

To provide an exemplary experience for our customers with service scheduling needs, as well as all facets of the service department. All Customer Service Representatives must be career-minded professionals who demonstrate and execute duties at a high level of accuracy and excellence.

Essential Functions, Duties, and Responsibilities:

The following duties are considered essential functions of this position:

  • Schedule customers for service needs, including rescheduling, while maintaining daily invoice quotas and scheduling targets.
  • Use mapping technology for all calls (Microsoft Office, Google Maps, Package AI).
  • Communicate pricing, collect payments, and review warranty information with customers.
  • Assist the Customer Service Manager, supervisors, installation and delivery teams, and sales teams with customer service requests.
  • Maintain and navigate multiple platforms consistently throughout the day.
  • Maintain organization and attention to detail while working in a fast-paced environment.
  • Maintain a calm and professional demeanor while resolving customer concerns and researching solutions.
  • Meet performance expectations, including sustaining a high call volume and maintaining a target call answer rate (e.g., 70%), with or without reasonable accommodation.
  • Work collaboratively as part of a team, demonstrating professionalism and respect for others.
  • Maintain regular and reliable attendance to support business operations.

Physical Requirements:

  • Must be able to remain in a stationary position approximately 75% of the time.
  • Occasionally move about the office to access equipment and collaborate with team members.
  • Constantly operate a computer and other office productivity machinery.
  • Occasionally move office supplies and equipment weighing up to 10–15 pounds.
  • These physical requirements may be performed with or without reasonable accommodation.