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Customer Service Representative Jobs in Arab, AL

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Customer Service Representative

Scottsboro, AL · On-site

$14.25 - $19.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Huntsville, AL · On-site

$15.25 - $20.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Madison, AL · On-site

$13.75 - $18.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Envision Cold

Customer Service Representative

Boaz, AL · On-site

$12.50 - $16.75/hr

As a Customer Service Representative (CSR), you represent Envision Cold's commitment to our customers' satisfaction. In this position you will be a critical connection to our customers, ensuring they ...

ECS Venture LLC

Customer Service Representative

Boaz, AL · On-site

$12.50 - $16.75/hr

As a Customer Service Representative (CSR), you represent Envision Cold's commitment to our customers' satisfaction. In this position you will be a critical connection to our customers, ensuring they ...

Circle K

Customer Service Representative

Boaz, AL · On-site

$12.25 - $16.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Scottsboro, AL · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Huntsville, AL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Huntsville, AL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Decatur, AL · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Huntsville, AL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Huntsville, AL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Huntsville, AL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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Showing results 21-40

All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Arab, AL

Customer Service Representative information

See Arab, AL salary details

$8

$17

$24

How much do customer service representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer service representative in Arab, AL is $17.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.94 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in Arab, AL?

The most popular types of Customer Service Representative jobs in Arab, AL are:

What job categories do people searching Customer Service Representative jobs in Arab, AL look for?

The top searched job categories for Customer Service Representative jobs in Arab, AL are:

What cities near Arab, AL are hiring for Customer Service Representative jobs?

Cities near Arab, AL with the most Customer Service Representative job openings:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Arab, AL as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,387 per year, or $17 per hour.

Customer Service Representative

Envision Cold (Boaz, AL)

Boaz, AL

$12.50 - $16.75/hr

Full-time

Posted 4 days ago

Job description

Description

Envision Cold is opening a new cold storage facility in Boaz! Our first wave of onboarding begins October 12, 2026. The facility will operate Monday through Friday, 6:00 AM to 10:00 PM, and Saturdays, 6:00 AM to 11:00 AM. 
We are now accepting applications and encourage all interested to apply!

As a Customer Service Representative (CSR), you represent Envision Cold's commitment to our customers' satisfaction. In this position you will be a critical connection to our customers, ensuring they receive exceptional service and solutions to concerns or issues they may experience. You will also assist in handling the import and export documentation required for some of our customers. The CSR will work closely with the Shipping & Receiving Teams to ensure customer expectations are met daily. Being able to stay focused, organized and operate with a sense of urgency are keys to your success in the role.


Job Responsibilities:

  • Address customer complaints and issues promptly and professionally, striving for quick and satisfactory resolutions.
  • Assist in preparing, reviewing, and processing import and export documentation for food product storage and distribution.
  • Ensure administrative compliance with customs regulations, food safety standards, and trade laws.
  • Liaise with customs brokers, freight forwarders, and logistics partners.
  • Maintain records for audits, inspections, and regulatory reporting.
  • Monitor shipment status and resolve documentation discrepancies or delays.
  • Support cold-chain and storage compliance through proper documentation handling.
  • Identify and resolve issues affecting overall service to our customers.
  • Generate reports per customer requests.
  • Escalate complex problems to the appropriate personnel when necessary.
  • Maintain clear and open communication channels with customers, colleagues, and management regarding order status, inventory levels, and any other relevant information.
  • Support billing accuracy by verifying order details, accessorial charges, and documentation.
  • Collaborate with Operations and Shipping & Receiving team members to achieve departmental goals and objectives. 
  • Keep accurate records of customer interactions, requests, requirements, transactions, and inventory movements using company systems and databases
  • Adhere to safety protocols and guidelines to ensure a safe working environment. 
  • Report any safety hazards or concerns to the appropriate personnel.

Requirements

  • Must be 18 years or older.
  • Minimum of 6 months' Customer Service experience in a Warehouse, Distribution or Logistics organization; ideally dealing with food storage and distribution.
  • Import/Export coordination experience highly preferred.
  • Fluent in both English and Spanish, including written and verbal communication is ideal.
  • Strong computer skills with understanding of the MS Office programs. 
  • Experience working with a Warehouse Management System (WMS) highly preferred. 
  • Solid written and verbal communication skills
  • Must have good attendance record and good work ethic
  • Ability to be flexible with schedule including the ability to work both early and late as well as weekends when business demands are at their peak.

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