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Customer Service Representative Work From Home Jobs in Riverside, IL

Rise25

Customer Service Representative

Chicago, IL · Remote

$16.50 - $22.25/hr

Rise25 is looking for a Customer Service Representative to monitor and respond to client emails at ... You can work from anywhere with a good Internet connection. Ideally, we are looking for someone who ...

Globe Life

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Work From Home Sales Representative | Entry Level

Aurora, IL · Remote

CA$75K - CA$85K/yr

What if your next opportunity gave you the freedom to work from home, the support to grow, and the ... Whether your background is in sales, retail, customer service, call centers, hospitality, banking ...

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Globe Life

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Work From Home Sales Representative | Entry Level

Aurora, IL · Remote

CA$75K - CA$85K/yr

What if your next opportunity gave you the freedom to work from home, the support to grow, and the ... Whether your background is in sales, retail, customer service, call centers, hospitality, banking ...

New

Globe Life

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Work From Home Sales Representative | Entry Level

Aurora, IL · Remote

CA$75K - CA$85K/yr

What if your next opportunity gave you the freedom to work from home, the support to grow, and the ... Whether your background is in sales, retail, customer service, call centers, hospitality, banking ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Work From Home JobsCustomer Service Representative Work From Home Jobs in Riverside, IL

Customer Service Representative Work From Home information

See Riverside, IL salary details

$9

$18

$27

How much do customer service representative work from home jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for customer service representative work from home in Riverside, IL is $18.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.01 per hour, depending on experience, location, and employer.

How much does Amazon pay for remote customer service?

Amazon's remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or incentives.

Can customer service representatives work from home?

Customer Service Representatives often have the option to work from home, especially in remote or virtual roles. These positions typically require good communication skills, a reliable internet connection, and sometimes specific software or tools to handle customer inquiries remotely.

What Does a Work From Home Customer Service Representative Do?

As a work from home customer service representative, your duties are to take customer calls, answer their questions, confirm customer orders, and respond to customer feedback via phone, emails, or chat platforms. Your responsibilities require you to be familiar with the different services and products your company provides. You may deal specifically with ordering and billing issues, or you may provide more product support and technical help to customers. If you do not have answers, you forward them to a manager or more senior representative.

Does Amazon really pay people to work from home?

Amazon offers remote customer service representative positions that pay an hourly wage and often include benefits. These roles typically require a computer, internet connection, and good communication skills, and they follow standard employment practices for remote work.

What are the main challenges of working as a Customer Service Representative from home, and how can I overcome them?

Working remotely as a Customer Service Representative often involves challenges such as maintaining focus in a home environment, managing time effectively, and staying connected with your team. To overcome these, it's important to set up a dedicated workspace, follow a structured schedule, and use communication tools like chat or video calls to stay in touch with colleagues and supervisors. Employers often provide training and resources to help you succeed, and proactively reaching out for support can make a big difference.

What are the key skills and qualifications needed to thrive as a Customer Service Representative Work From Home, and why are they important?

To thrive as a Customer Service Representative working from home, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM (Customer Relationship Management) software, live chat systems, and basic computer applications is often required. Outstanding soft skills include patience, active listening, and self-motivation to effectively handle customer concerns independently. These competencies are vital to ensure customer satisfaction and maintain productivity in a remote environment.

How to make $1000 a week remotely?

A Customer Service Representative working from home can earn $1000 or more weekly by handling a high volume of customer inquiries, often requiring strong communication skills and familiarity with customer support tools. Increasing earnings may involve working additional hours, taking on specialized roles, or gaining certifications to qualify for higher-paying positions.

What does a Customer Service Representative do when working from home?

A Customer Service Representative working from home assists customers by answering their questions, resolving issues, and providing information about products or services via phone, email, or chat. They use specialized software and communication tools to handle inquiries, process orders, and troubleshoot problems. Working remotely, they must maintain a quiet workspace, reliable internet connection, and strong communication skills to deliver a positive customer experience.

What Are Work From Home Customer Service Representative Jobs?

The job duties of a work from home customer service representative focus on providing support for patrons who contract a company with questions or support requests. In this position, you work on your home computer and use a telephone cell phone to field calls. Your responsibilities usually include answering inbound phone calls, though some virtual customer service reps also help customers troubleshoot via email or over a chat application. You assess the needs of each customer, answer relevant questions, and respond to any service requests. In these jobs, you follow employer or client guidelines and procedures when responding to issues.

What is the difference between Customer Service Representative Work From Home vs Customer Support Specialist?

AspectCustomer Service Representative Work From HomeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; technical knowledge may be required
Work EnvironmentRemote, home-based setting with computer and phoneRemote or on-site, depending on company; may involve technical tools
Industry UsageCommon across retail, telecom, finance, and service sectorsCommon in tech, software, and product-based companies
Search & Comparison IntentPeople looking for remote customer service rolesPeople seeking specialized customer support roles with technical focus

While both roles involve assisting customers, Customer Service Representatives Work From Home typically handle general inquiries and support across various industries remotely. Customer Support Specialists often focus on technical issues or product-specific support, sometimes requiring additional technical knowledge. The choice depends on your skills and career focus within customer support.

More about Customer Service Representative Work From Home jobs
What job categories do people searching Customer Service Representative Work From Home jobs in Riverside, IL look for? The top searched job categories for Customer Service Representative Work From Home jobs in Riverside, IL are:
What cities near Riverside, IL are hiring for Customer Service Representative Work From Home jobs? Cities near Riverside, IL with the most Customer Service Representative Work From Home job openings:
Customer Service Representative Work From Home jobs near you
Customer Service Representative I (Remote)

Customer Service Representative I (Remote)

AdvaCare Systems

Chicago, IL • Remote

$17.05/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

AdvaCare Systems rating

5.8

Company rating: 5.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

The Customer Service Representative I is a call center position responsible for being the first point of contact for all AdvaCare’s internal and external customers. 
Job Duties 

  • Answer phones in a friendly, professional, customer-centric manner. 
  • Schedule deliveries, pickups, maintenance, and repairs for all facilities, home care, and hospice providers. 
  • Act as a customer liaison on issues of product availability, equipment assessments, and equipment troubleshooting. 
  • Point of primary contact for all customer service-related issues.  

Job Requirements

  • Empathy, passion, and enthusiasm for helping those in need.
  • Strong attention to detail and ability to multitask across multiple web-based order entry platforms
  • Strong written and verbal communication skills
    • Ability to compose clear, concise messages via email and instant message.
    • Ability to speak clearly and articulately when working with internal and external customers on the phone.
  • Strong computer/systems skills (Microsoft Office Suite, etc.)
  • Access to home office set up

Shift Information

  • Initial training will be conducted on a full-time basis, Monday through Friday, 8:00 am to 4:30 pm (cst) starting on Monday, July 20 through August 14, 2026
  • Candidates must be available to work the following shift after training is complete
    • 12:30 pm – 9:00 pm (CST)
    • Monday through Friday

 

Benefits

AdvaCare Systems offers competitive starting pay, a robust PTO plan, access to excellent health, dental, vision, and supplemental insurance offerings, and a top-notch 401k plan that includes a company match and profit sharing.

All hardware (computer, monitors, etc.) needed to work from home will be provided by AdvaCare Systems or employees can receive a monthly stipend for using their own hardware if it meets operational requirements. 

 

Key Words


Customer Service, Call Center, Healthcare, Durable Medical Equipment, Remote Work, Medical 

What AdvaCare Systems employees say

Pay

Hours and flexibility

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